• Use a photo that looks like a “real” person, not a model
• Name first name starts with the first letter of the segmentation • Quote(s) that describe their motivation for using the product • Key differentiators what is special about this person relevant to the project? • Personal profile in short paragraphs – tell their story • User goals for the product emphasizing end goals • Personal information as a bullet list • Computer and internet usage that would help define their technical abilities, if relevant, or illustrate significant behavior patterns and skills (present or absent) relevant to the project Step 3: Create the Persona • Parxat: practical user