trade operations banks has to correspond with • The customers • The head office • Other banks Correspondence with customers (opening of a bank account) • Account opening form duly filled in, has to be submitted. • Incase of firms, all the partners must sign the letter and enclose a copy of the partnership deed. • Incase of corporate enterprises, the articles of association and memorandum of association and a copy of the resolution permitting the company to open the bank account should be submitted. • The letter has to be signed by the authorized signatories. • It is a formal letter, so nothing irrelevant has to be included. A customer requests his bank to stop payment of a cheque • Give particulars of the cheque number, date on which drawn, payee’s name account. • Mention the reasons for stopping payment. (most cases cheque has been misplaced) • Request the manager to take necessary steps in the matter. Customers request for overdraft if credit facility is not provided by the supplier Bank refusing overdraft – due to bank policies, Correspondence with head office • Proposals for advances and OD facilities • Letters concerning their staff – their transfers, promotions, dismissals, etc • General administration of the branch • Letters suggesting ways and means of developing the branch business Correspondence with Other banks: Status enquiries Letters of credit Acceptance of bills on behalf of customers Negotiating bills etc. INSURANCE CORRESPONDENCE • Need for insurance -overcome the loss / damage in goods / business thru natural calamities • Types of insurance - fire insurance (damage caused thru fire) - Marine insurance ( damage caused thru marine losses) - life insurance (assurance) Correspondence relating to Life insurance covers the following situations: • Enquiry regarding terms and conditions • Submission of proposal • Acceptance or refusal of proposal • Reminders from insurance corporation to pay premium • Notice of the lapse of policy • Proposal for surrendering a policy or converting it into a paid up policy • Revival of a lapsed policy • Assignment of a policy • Loan against a policy. Correspondence of a company secretary: Secretary and his duties: - acts as a vital link b/w company, BOD, share holders and govt. - Formulation of long range and short term policies and programmes. - Raising funds thru public deposits, public issues, private placements, etc., - Looks after secretarial functions, such as filing various company returns with registrar of companies and other authorities, registration of transfer and transmission of share, correspondence with share holders, etc - Acts as a corporate development planner, responsible for identifying opportunities for expansion, diversification, mergers and takeovers, etc.