CAR PRESENTATION Stakeholder Consultation and Management

11 October 2006

Stakeholder Metrics

KEY STAKEHOLDER COMMENTS AND DESIGN SOLUTIONS

Key Project Areas Comments & Design Solutions

Architectural Design (2 Issues) Airside Planning & Programme of Requirements Baggage Equipment Services (4 Issues)
(3 Issues)

Architectural Design Comments & Design Solutions

1. Comments received from airlines and stakeholders regarding the relationship of functions and arriving passenger flows. Subsequently a more direct PAX route was developed. 2. Comments from the airlines indicated that they did not favour an island layout. Therefore subsequent options were developed and agreed using the shoreline desk arrangement.

Architectural Design
1. Relationship of functions and arriving passenger flows.

Comments received from airlines and stakeholders regarding the relationship of functions and arriving passenger flows Layouts subsequently developed to provide a direct passenger route from gate to kerb

EARLY VERSION WITH CIRCUITOUS PAX ROUTE

FINAL VERSION WITH DIRECT PAX FLOW

Architectural Design
1. Relationship of functions and arriving passenger flows.

ARRIVALS PASSENGER FLOW

Architectural Design
2. Check-in Layout Island versus Shoreline.

Early options safeguarded for both shoreline and island arrangements for the check-in desk Comments from the airlines indicated that the they did not favour an island layout, therefore subsequent options where developed and agreed using the shoreline desk arrangement.

EARLY OPTION WITH ISLAND CHECK-IN DESK ARRANGEMENT

FINAL VERSION WITH SHORELINE CHECK-IN DESK ARRANGEMENT

Architectural Design
2. Check-in Layout Island versus Shoreline.

CHECK-IN HALL

Airside Planning & PoR Comments & Design Solutions

3. What proportion of conventional and non-conventional check-ins should be applied to account for future technology trends? 4. How can the floor layouts be designed to accommodate the anchor tenant's back-of-house requirements? 5. Are the key passenger processing functional areas sufficiently sized to deliver the target level of service?

Airside Planning & PoR Design

3. What Proportion of Conventional versus Non-conventional Check-in is Supplied?
Consideration has been made of future check-in technologies, as shown below. The uptake of these technologies over time has been acknowledge in the phase 1 versus phase 2 figures.

Airside Planning & PoR Design

4. Design of Floor Layouts to accommodate anchor tenant back-of-house requirements ?
Note the correlation between the Airline s ace requirements and what has been ro ided. These area figures can be seen clearly on the associated layout lans.

requested Passenger er ice, De arture

heck In Pre aration Training Room (A' ide) ffice( hck In ngr, hk In r sr) torage IT/ omms reak room Lockers oarding ontrol, inc lanning, admin, briefing ffice, A' ide ngr reak room riefing Lockers

ro ided

(in m )

400

400

oarding

Aer Lingus Requirements Passenger er ice, De artures

Airside Planning & PoR Design

4. Design of Floor Layouts to accommodate anchor tenant back-of-house requirements ?
Passenger Service, Departure, Check-In 100 m2 Passenger Service, Departure, Check-In 100 m2

Check-In Hall, Mezzanine Level - Passenger Service, Departure (Part 1)

Airside Planning & PoR Design

4. Design of Floor Layouts to accommodate anchor tenant back-of-house requirements ?
Departure Level, 2. Floor - Passenger Service, Departure (Part 2)
Passenger Service, Departure, Boarding 150 m2

Total Aer Lingus Passenger Service, Departure: 400 m2

Passenger Service, Departure, Boarding 50 m2

Airside Planning & PoR Design

4. Design of Floor Layouts to accommodate anchor tenant back-of-house requirements ?

Requirements - Passenger Service, Arrival

requested Passenger Service, Arrival
Arrivals Baggage Tracing, incOffice Baggage Tracing Sprvsr Baggage Tracing Stores Customer Service Desk

provided

(in m2)

100

100

Note the correlation between the Airline space requirements and what has been provided. These area figures can be seen clearly on the associated layout plans.

Airside Planning & PoR Design

4. Design of Floor Layouts to accommodate anchor tenant back-of-house requirements ?

Baggage Claim Hall, First Floor - Passenger Service, Arrival

Passenger Service, Arrival 100 m2

Airside Planning & PoR Design

4. Design of Floor Layouts to accommodate anchor tenant back-of-house requirements ?

Requirements - Despatch (Operational) Control Centre - Flight Operations

requested Despatch and (Operational) Control Center
Despatch Loadsheet station

provided 75

(in m2)

75

Flight Operations
Flight operations Pilot riefing & Operations Library Cash Office Control Centre torage room for in-flight items (maga ines etc.)

Flight ops equipment

750

750

Note the correlation between the Airline space requirements and what has been provided. These area figures can be seen clearly on the associated layout plans.

Airside Planning & PoR Design

4. Design of Floor Layouts to accommodate anchor tenant back-of-house requirements ?
Pier C, Mezzanine Level - Dispatch and (Operational) Control Center - Flight Operations

Flight Operations 750 m2

Dispatch and (Operational) Control Center 75 m2

Airside Planning & PoR Design

4. Design of Floor Layouts to accommodate anchor tenant back-of-house requirements ?
Requirements - Management and Ramp Accommodation
Management and Ramp Accommodation
Management Station Manager Duty Manager Manager of Station Resources and Loading Administration Office, Operations Manager Office, Health and Safety Supervisor Office, Apron Supervisor Office, Admin Supervisor Control Office Break room Kitchen Ready Room Drying Room Locker Room Ground Ops Store Office for Equipment Supervisor Equipment Unit & Admin Offices (Cleaning Sprvsr and Admin Sprvsr) Control Office Break room Kitchen Ready Room Drying Room Locker Room

Ramp/Baggage

750

750

Cleaners

Airside Planning & PoR Design

4. Design of Floor Layouts to accommodate anchor tenant back-of-house Total available Pier requirements ?
C: 750 m2

Management and Ramp Accommodation 580 m2

Management and Ramp Accommodation 170 m2 Total Aer Lingus Ramp Accomodation: 750 m2

Airside Planning & PoR Design

5. Are the key passenger processing functional areas sufficiently sized to deliver the target level of service? Target Level Of Service (LOS) is C. Figures and layouts represent work in progress as at August 2006. Areas are being developed to achieve LOS C typical.
Check-In Hall - Queuing Area in front of Check-In and Bag Drop Counter

drawn: 1,472 m2 requirement: 1,580 m2 gap: 108 m2 LOS C (2.0 / 1.7 m2 / PAX): 1,580 m2 LOS D (1.9 / 1.6 m2 / PAX): 1,495 m2

Airside Planning & PoR Design

5. Are the key passenger processing functional areas sufficiently sized to deliver the target level of service? (figures and layouts represent work in progress as at August 2006)
Check-In Hall - Queuing Area in front of Kiosks

drawn: 338 m2 requirement: 730 m2 gap: 392 m2

LOS C (2.0 / 1.3 m2 / PAX): 730 m2 LOS D (1.9 / 1.2 m2 / PAX): 674 m2 LOS E (1.8 / 1.1 m2 / PAX): 631 m2 Less than LOS E

Airside Planning & PoR Design

5. Are the key passenger processing functional areas sufficiently sized to deliver the target level of service? (figures and layouts represent work in progress as at August 2006)
Departure Level - Queuing Area in front of Boarding Pass Control

drawn: 1,160 m2 requirement: 1,243m2 gap: 83 m2

LOS C (1.0 m2 / PAX): 1,243 m2 LOS D (0.8 m2 / PAX): 995 m2

Airside Planning & PoR Design

5. Are the key passenger processing functional areas sufficiently sized to deliver the target level of service? (figures and layouts represent work in progress as at August 2006)
Arrival Level - Queuing Area in front of Baggage Claim Carousels

drawn: 1,660 m2 requirement: 1,831 m2 gap: 171 m2

LOS C (1.7m2 / PAX): 1,831 m2 LOS D (1.3 m2 / PAX): 1,400 m2

Airside Planning & PoR Design

5. Are the key passenger processing functional areas sufficiently sized to deliver the target level of service? (figures and layouts represent work in progress as at August 2006)
Arrival Area - Queuing Area in front of Immigration

drawn: 974 m2 requirement: 1,077 m2 gap: 103 m2

LOS C (1.0 m2 / PAX): 1,077 m2 LOS D (0.8 m2 / PAX): 861 m2

Airside Planning & PoR Design

5. Are the key passenger processing functional areas sufficiently sized to deliver the target level of service? (figures and layouts represent work in progress as at August 2006)
Arrival Floor - Arrival Hall

drawn: 858 (1,563 m2) requirement: 1,020 m2 gap: 177 / -528 m2

LOS C (2.3 m2 / PAX): 1,035m2 LOS D (1.8 m2 / PAX): 799 m2

Baggage Equipment Comments & Design Solutions

6. Airlines requested Out of Gauge (OoG) check-in and processing in central location. 7. Airlines raised queries regarding Super Out of Gauge check-in. 8. Airlines raised operational and OHS concerns around carousels and requested clear spaces. 9. Aer Lingus and other Airlines requested that loose loaded aircraft baggage be located to minimise disruption.

Baggage Equipment Design

6. Out of Gauge (OoG) Check-in and Processing

A one stop check-in for OoG has been provided. The OoG check-in was moved from the edge of the check-in area, as shown on the original plan, to a central location to minimise passenger travels times.

The OoG baggage processing from the check-in to baggage hall is facilitated by a conveyor belt, which allows a rapid movement of OoG baggage.

Baggage Equipment Design

7. Super Out of Gauge (SOoG) Check-in

The design team located the OoG baggage collection with the SOoG baggage collection, adjacent to a lift. This allows the easy transportation of large, delicate items (such as musical instruments)

Baggage Equipment Design

7. Super Out of Gauge (SOoG) Processing

The OoG and SOoG processing have been located in the same area of the baggage hall. The one team can therefore oversee both areas = efficient use of manpower.

Baggage Equipment Design

8. Column Layouts and Open Spaces The design team revised the column layout from a 12m grid to an 18m grid to provide the clear space around the baggage carousels, as requested by the airlines. This provides an open clear space to work, which was necessary for operational and OH&S concerns.

18m

12m

The design team set the column layout in the arrivals hall to 12m, to allow 3 equally wide road ways as requested by the airlines.

Baggage Equipment Design

9. Processing of Loose Loaded Aircraft
Trailer Areas located near exit points and away from main anchor tenant baggage sorting

Baggage for loose loaded aircraft is processed via trailers located near the exit points of the baggage hall. This ensures that operators for this service can enter and exit the area without interfering with the main baggage systems. This system meets the requirements of the anchor tenant and other airlines.

FINAL COMMENTS & QUESTIONS