Summary of Article

“Developing English for Housekeeping Ma-

terials for Students of Sun Lingua
College Singaraja-Bali ”

By I Gede Budasi and I Wayan Agus Anggayana (2019)

Summarized by Kadek Yunita Adriyanti

(1712021181)
 Introduction/Background of The Study
Hans and Hans (2015) define ESP as the specific purposes to learn English. The thing
which is often referred to as English for Specific Purposes is Teaching English for tourism.
Since Bali is known as the most favorite destination for most tourists all around the world,
therefore, there are so many schools and training centers which focus on providing education
in the field of tourism or hospitality. Sun Lingua College (SLC) Singaraja is one of the institu-
tions in Bali which provides the opportunity for learners who want to involve in tourism indus-
try to study about tourism. Housekeeping is one of the majors offered at this institution.
 Introduction/Background of The Study (Cont.)
However, it is found that the English instructors in this institution don’t use any
syllabus, thus there was no ESP textbook for housekeeping. The instructors only used internet as a re-
source to find the relevant material. In the other hand, the syllabus is very important
in conducting education so that it will create good lesson. The limited material resources, especially for
housekeeping students at SLC Singaraja became the reason of this research and development to be
conducted.
The Aim of the Research

01 Describing the English for Housekeeping materials

needed by Housekeeping students of SLC Singaraja

02 Describing how the materials were developed.

03
Identifying the quality of the developed materials.

04
The Research Method
 The Research Method
1 RESEARCH DESIGN 2 THE PARTICIPANT

The research design was following R&D

model proposed by Hannafin and Peck
(2014) which is in the form of Research
and Development. It consists of three
phases namely:
1) Need Assessment
2) Design
3) Development/Implementation
04housekeeping students were
Twenty
at the range of 18-21 years old, 1
ESP instructor and 3 housekeepers
worked at housekeeping department
were involved in this study.
 The Research Method
3 THE OBJECT 4 THE INSTRUMENT

The object of this study was the English 04

The data were collected through
materials for Housekeeping at SLC
questionnaires, an interview guide,
Singaraja.
documents analysis.
FINDINGS AND DIS-
CUSSION
THE LEARNING MATERIALS NEEDED TO BE
DEVELOPED FOR HOUSEKEEPING STUDENTS
 The Learning Materials Needed to be
Developed for Housekeeping Students

1 1 Welcoming and Greeting The Guests

There are 12 units in The students were given language-

the textbook which
related to the work
2 Introducing Self and Others
of housekeeping.
04
focused expressions of welcoming
and greeting the guests.
I
The language expressions of intro-
ducing self and others were provided
in language focus to be able to in-
troduce self and others
 The Learning Materials Needed to be
Developed for Housekeeping Students
Explaining Hotel Facilities
31 and Services 5 Dealing with Guests’ Request
Providing with language focus of giving The language focus provided the lan-
information about a hotel and the expla- 04expression of it to help the stu-
guage
nation of phrase there is… and there dents
are… to be able to explain the hotel facil- to be able to tell the language expression
ities and services I
of dealing with guests’ request
6 Offering Laundry Service
4 Explaining Room Facilities
In this unit, some language focuses revealed
This
4 unit offered language focus including including useful expressions of offering
imperative sentence to help the students to laundry services to make the students to be
be able to explain the hotel room facilities able to offer the laundry services
 The Learning Materials Needed to be
Developed for Housekeeping Students
Giving Direction Inside a Hotel
71 Building 9 Communicating by Phone
There was some language expressions were
There were some language expressions
were provided namely asking and giving 04 such as expressions of telephoning
presented
in English to help the students to be able to
simple directions to help the students to communicate in telephone
be able to give some directions to guests
Complaints about
Giving Direction to Attracting 10 Housekeeping
8 Places There were language expressions submitted
There were some language expressions pre-
such as expression of handling a complaint
4 such as asking and giving directions
sented
and responding to a complaint to help the
to help the students to be able to ask and
students to be able to handle guests’
give directions to attracting places to the
complaint
guests
 The Learning Materials Needed to be
Developed for Housekeeping Students
Writing a Cover Letter and
111 Resume 12 Dealing with Job Interviews

There were language expressions There04

were language expressions

submitted such as identifying struc- provided including the common job

tures interview questions and answers to

of a cover letter and resume to help help the students to be able to an-

the students to be able to write a swer the job interviews questions.

cover
letter.
THE DEVELOPMENT PROCESS OF
THE LEARNING MATERIAL
 The Development Process of The Learning Material
This second finding includes the ap-
1 1 Title
pearance of the textbook. Each unit
It shows the title of the unit or topic, basic
consists of a title, an input, a content 04 to be achieved, and also the
competency
focus, a language focus, a vocabulary indicators of achievement.
focus, a vocabulary task, a listening
2 Input
task, speaking task, a reading task, a
writing task, and a review section It provided several questions as stimulus
for activities that helped the students to
which can be generate ideas related to the topic.
elaborated as follows:
 The Development Process of The Learning Material
31 Content Focus
In order to help the students to generate
meaningful communication, thus in this sec-
tion
the students will convey some information
related to the topic. The content focus in the
developed material was represented as
reading passages.
4 Language Focus
In language focus, the students have the
4 to take the language to pieces and
chance
they study how it works and also practice
to put it together again.
5 Vocabulary Focus
In each sub-topic of this section, the vo-
04 consisted of vocabulary, part of
cabulary
speech and pronunciation.
6 Vocabulary Task
There were several types of vocabulary tasks in
the developed material including crossword
puzzle, word search activity, matching activity,
and write some items to go in each category be-
ginning with the set letter.
 The Development Process of The Learning Material

71 Listening Task 9 Speaking Task

The researcher adapted some conversa-

tions from textbooks related English for
housekeeping and used a Natural Reader
14 application to record them to develop
8listening audio. After that, the audios
4 burned in a CD. The listening
were
scripts were also provided at the end of
the
04 activities in the developed
The speaking
material can be role play scenarios, role
play cards, practice a conversation in pairs,
10
put the conversation in a correct order,
choose the correct words in italics and
practice the conversation, and completing a
conversation with the words in the box.
 The Development Process of The Learning Material

91 Reading Task 10
9 Writing Section

In writing section, the students can work in-

The reading activities in the developed 04
dividually, in pairs or even group work.
material can be in the form of true or
Then,
false, answer some questions, list some
the students were given some activities
8
vocabulary and put the sentence into the
such as filling in the blanks, answering the
correct order.
4 questions, changing the verb in a sentence,
writing a conversation with some sentences
provided, completing a conversation with
The Development Process of The Learning
Material
11 Review Section

04 book, the
In the last section of this developed
students will evaluate and summarize of the
ideas about the information they have
learned in the unit.
THE QUALITY OF DEVELOPED MATERIAL
 The Quality of Developed Material
There were two experts who
  expert in English for Specific
are
Purposes teaching materials to
judge the quality of the textbook
The data gained from the experts
were calculated the formula pro-
posed by Nurkancana and Sunar-
tana (2011)
Based on the expert judgments
scores after measuring the quality
04
by using the Ideal Mean (Mi) and Ideal
Standard Deviation (SDi), the
developed textbook was categorized as
good product because the total score
was 336, thus the material was
considered as good material.
CONCLUSION
As a conclusion, a learning material that covers C
their English needs as a housekeeper is the O
learning material needed by housekeeping students
N
which is consist of 12 units. There are basic compe-
C
tencies, indicators of achievements, input, content
L
focus, language focus, and tasks in each unit. The
U
material developed is considered as good and
relevant to be used for the teaching materials for
S
students of Housekeeping department at SLC I
Singaraja after the judgment by the experts in ESP O
Learning. N
Thank you