SELECTING, INDUCTING & TRAINING OF EMPLOYEES

Module 5. MGT311 (Business Psychology) Mr. Fernando B. Mapalo, Jr.

MODULE 5. OBJECTIVES
I. Describe the right person for the right job principle and discuss its significance in relation to job productivity Identify and explain the manner of handling employees from selection up to induction, specifically the procedures in interviewing applicants for a job, as well as the job orientation.

II.

III. Differentiate efficiency and effectiveness in business setting. IV. Discuss the selection and induction process in the Philippine context

MODULE 5. TOPIC OUTLINE

I.

Employee Selection, Training & Induction and the HR Wheel

II. The Selection Process III. Induction and Training IV. Employee Selection, Training and Induction in the Philippine Setting

References Used for Module 5

Custodiosa A. Sanchez, Psychology Applied to Business and Industry, pp.76-87 H. John Bernardin, Human Resource Management An Experiential Approach, pp. 111-189 Margaret Foot & Caroline Hook, Introducing Human Resource Management, pp.85-100, 207-233 William Nickels et al., Understanding Business, pp.335-337

FAQs on SELECTION, INDUCTION & TRAINING 1. What is the difference between selection and recruitment? 2. What is the process of selection? 3. Why is there a need to have a good selection policy and process in the organization? 4. Why is there a need to induct new hire into the organization? 5. What is the importance of training and development of employees? 6. What is the general practice of selecting, inducting and training employees in the Philippine business setting?

STUDENT ACTIVITY

THE HUMAN RESOURCE WHEEL

SELECTION-Defined

 the process of gathering information and assessing information about job candidates and deciding who should be hired, under legal guidelines, for the best interest of the individual and the organization  right person for the right job = ultimate goal  JOB MATCHING  Job specification=applicants qualifications

VITAL NFORMATION IN PERSONNEL SELECTION

KNOWLEDGE, ABILITIES ,SKILLS, & OTHER CHARACTERISTICS

METHODS IN SELECTION

1) Shortlisting from information on application forms and CVs 2) Interview 3) Personnel Testing 4) Performance Testing (Assessment Centers)

SHORTLISTING

1) Screening Written Applications 2) Assessment of Application Form

EMPLOYMENT INTERVIEW

TYPES 1. Direct 2. Indirect 3. Patterned

THE INTERVIEW PROCESS

ESTABLISH RAPPORT

GATHER INFORMATION

CLOSE

SAMPLE JOB INTERVIEW EVALUATION FORM

PIFTFALLS IN INTERVIEW (Interviewers Errors)

The Halo Effect Making Snap Decisions Hiring People Like Oneself Stereotyping Making Assumptions Gathering Insufficient or irrelevant information 7) Contrast Effect

1) 2) 3) 4) 5) 6)

THE JOB INTERVIEW

APPEARANCE TIME MANNERS KNOWLEDGE

SELECTION PROCESS IN BRIEF

INDUCTION-Defined
 Also known as ORIENTATION organizationally sponsored, formalized activities associated with an employees socialization into the organization  Institutionalized or Individualized  Activities may include any of the following:  Introduction to fellow employees, immediate supervisors, policies, practices, and objectives of the firm  Mentoring

PURPOSE OF INDUCTION
 To help new members of staff settle into their job quickly to become efficient and productive employee  To facilitate feeling of acceptance, belonging and security for the new staff

RELATIONSHIP BETWEEN RECRUITMENT, SELECTION & INDUCTION

TRAINING & DEVELOPMENT -Defined

 Training any attempt to improve employee performance on a currently held job or one related to it  Development learning opportunities designed to help employees grow

TRAINING & HUMAN RESOURCE DEVELOPMENT

UNSKILLED EMPLOYEES

NEW EMPLOYEES

POTENTIAL MANAGERS

TRAINING & DEVELOPMENT PROGRAMS

COMPETENT MANAGERS SKILLED EMPLOYEES MOTIVATED AND COMMITTED EMPLOYEES

TRAINING METHODS
 Informational teach factual materials, skills or attitudes  Lectures, Audio & Video Media, Self-Directed Learning Methods,  Experiential teach physical and cognitive skills and abilities  On-the-Job Training, Computer-Based Training, Distance Learning Programs, Equipment Simulations, Games, Outdoor Experiential Programs, Case Analyses, Behavior Modeling

TRAINING TOWARDS EFFICTIVENESS / EFFICIENCY

DISCUSSION>>

THE REALITIES OF PERSONNEL SELECTION, INDUCTION, AND TRAINING in the PHILIPPINES