Professional Documents
Culture Documents
Chapter 1
Chapter 1
Introduction To Strategic
Management
Topic 1
• 1.1. Strategic Management: Background
and History
• 1.2. Strategic Management: Definition
• 1.3. Strategic Management Process
• 1.4. Strategic Management Model
• 1.5. Basic Element in Strategic
Management: Direction (Vision and
Mission)
1.1 Strategic Management: Background and
History
Stakeholders = individuals, groups, and organizations that have a stake in the success of
the organization. These include owners (shareholders in a publicly held corporation),
employees, customers, suppliers, and the community at large.
Efficiency = performing actions at a low cost relative to a benchmark, or “doing things
right.” Effectiveness = tailoring actions to the needs of an organization rather than wasting
effort, or “doing the right thing.”
Effective vs. Efficient
https://www.youtube.com/watch?v=xBbqY9
ol9Rc
Effective vs. Efficient
BUSINESS MODEL
Management
Internal and external
environmental scanning
Strategy formulation
Strategy implementation
• Behavioral control
• Proper balance of rewards & incentives
• Appropriate cultures & boundaries (or constraints)
1-25
1.5 Basic Element in Strategic
Management: Direction (Vision
and Mission)
• Values
– Statement of how employees should conduct themselves and their
business to help achieve the company mission.
• Major goals
– Goal: Precise, measurable, desired future state that a company
attempts to realize.
Formulating a mission
Defining the Business
Hill, Strategic Management, 13e. © 2020 Cengage. All Rights Reserved. May not be scanned,
copied or duplicated, or posted to a publicly accessible website, in whole or part. 28
Hill, Strategic Management, 13e. © 2020 Cengage. All Rights Reserved. May not be scanned,
copied or duplicated, or posted to a publicly accessible website, in whole or part.
Hill, Strategic Management, 13e. © 2020 Cengage. All Rights Reserved. May not be scanned,
copied or duplicated, or posted to a publicly accessible website, in whole or part.