SAP Business Network Freight Collaboration

Detailed Overview
Product Management SAP Business Network, SAP SE
November 2022

PUBLIC
Agenda

• Introduction
• SAP Business Network Freight Collaboration – Key Capabilities
• Order / Booking Collaboration
• Contracting
• Milestone Reporting
• Settlement
• Dock Appointment Scheduling
• Customer Success and Use Case Examples
• Where To Find More Information

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 2

Introduction
What does SAP Business Network offer for core Logistics?

YOU as a
shipper
↓10-20%
data integration cost

SAP Business
Network

Logistics Other Customers | Suppliers

Carriers | Freight | 3rd party warehouse
service stakeholders
forwarders providers | …
providers

FREIGHT GLOBAL TRACK

COLLABORATION AND TRACE

Streamline logistics collaboration  Provide insight-to-action for goods in-transit 

enriched by INTELLIGENT INSIGHTS
© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 4
Freight Collaboration Benefits
↓1-5%
transportation spend
by enabling real time
Streamline multi-modal logistics operations through efficient collaboration with visibility of market prices vs.
carrier contracted prices
a global network of logistics service providers to overcome siloed operations

↓5-50%
order fulfilment lead
time
by automating the collaboration
process between shippers and
carriers, thus reducing the lead
time for transportation
Reduce logistics Optimize Improve logistics processing activities
costs utilization performance
Save time and money Adjust plans based on Connect core transportation, ↓1-5%
through real-time accurate expected time of yard and warehouse
transparency of competitive arrival. Reduce truck wait processes for end-to-end warehouse
management cost
market prices, and reduce times, congestion and idle integration driving
manual labor cost by penalty fines by efficient improvement in delivery by enabling shippers and carriers to
automating and digitizing the dock appointment performance for inbound as efficiently collaborate on dock
complete order fulfillment management and gate well as outbound goods appointments and better manage
related check-in / check-out activities
cycle. processing. movements.
Source: SAP Value Management

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 5

SAP Business Network Freight
Collaboration – Key Capabilities
Freight Collaboration
Key Highlights

Collaborate end-to-end to address your transportation needs

Supports collaboration from external planning and contracting to settlement e.g.
consolidated worklists for carriers, exchange of notes and attachments, dock
appointment scheduling, gate processing and invoicing, dispute management

Integrate with backend systems

Utilize out-of-the-box integration with SAP S/4HANA*, SAP Transportation
Management and SAP Yard Logistics**. Leverage public SOAP APIs for custom
integration.

Seamlessly interact with your logistics service providers

Business partners interact according to their preference and technical ability: via
Web UI and/or APIs. Global standards are supported, such as EDI 201, 990 and
210

Profit from our extended network

Connect with freight forwarders and access our global network of networks to
easily access freight capacity and embrace mode-specific and regional expertise
Reduce singlehanded communication to a minimum
Collaborate in one single system with all your carriers and reduce email
communication

*Out-of-the-box integration with

SAP S/4HANA available for
contracting, execution and
settlement. Open APIs and
cookbook available to integrate
dock appointment scheduling.
**Out-of-the-box integration
available for dock appointment
© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC Mode coverage and standard integration as per roadmap scheduling 7
 Integration by Design
End-to-End Outbound Transportation Collaboration, enabled by SAP Business Network

Sales Orders Freight Resource Freight Freight Freight Freight Freight Cost
Planning Utilization Execution Monitoring Charges Settlement Accounting
Stock Transfer Orders

Returns General Ledger Posting

Freight Transportation Material Valuation
Freight Orders
Outbound Deliveries Units Documents
Sales Order Profitability
Analysis
Shipments
Scheduling Agreements

SAP S/4HANA /
Transportation
Mgmt.
Shipper

SAP Business Network

Freight Collaboration
Web UI, APIs
Carrier

Contracting Dock Appointment Milestone reporting Settlement

Tendering, quotation processing Scheduling and document exchange Self billing, carrier invoicing and
and subcontracting and gate processing dispute management

External planning

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC Mode coverage and standard integration as per roadmap 8
Supported Modes of Transport

Mode of Transport

Road Ocean
External Planning x x
Tendering x -
Subcontracting x x
Dock Appointment Scheduling/Gate x -
Processing
Execution x  x*
Settlement and Dispute Management x x

Future scope
Extension of freight collaboration features for air and rail are planned as of our roadmap.

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC *Currently only supported trough API 9
 Leverage Global Standards to Exchange Data Electronically 
EDI Support

SAP S/4HANA / Transportation Management SAP Business Network Freight Collaboration

EDI 204 Load Tender

EDI 990 Response to Load Tender

Carrier
EDI 210 Details & Invoice
Shipper
EDI 997 Functional Acknowledgement*

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC *Planned roadmap item 10
Freight Contracting
Freight Contracting
Key Features

Start the contracting process directly from your transport management system
Out-of-the-box integration to SAP S/4HANA or SAP Transportation Management
Approach freight forwarders for external planning
Automatically receive updates on tendering and subcontracting in your
transport management system
View changes in Request for Quotations status, proposed price, departure and arrival
date and time
Dynamically manage freight order / booking confirmation
Receive updates on vehicle and driver / vessel for your shipment
Exchange reference documents as well as attachments
Allocate reference document IDs (e.g. Quote, Sales Order) and share attachments
(e.g. Bill of Lading)
Ensure timely notification of carrier through email
Carrier receives email notification e.g. on a new request for quotation
Become part of our global network of networks
Access carrier networks such as Uber Freight, Instafreight for on-demand
transportation or facilitate booking via B2B collaborators like Descartes

Highlights for your carriers

Manage tendering and subcontracting for all your shippers in one central place – work through our standard Web UI or connect B2B via public APIs
or EDI*.

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC * As available. Please refer to API Hub for details 12
 Process Introduction
Freight Order Collaboration - Contracting

SAP S/4HANA / Transportation Management SAP Business Network Freight Collaboration

Shipper Carrier

1) Create and share freight unit(s) 2) Receive freight units for external
planning and creation of freight order
3) Create / receive freight order / booking

4) Create and publish request 5) Receive and accept RFQ*

for quotation (RFQ)*

6) Award RFQ* and send freight

order / booking for confirmation * 7) Confirm freight order / booking*

9) Status update on confirmed 8) Add additional details (e.g. name of

freight order, set on ready for diver, license plate of vehicle, vessel
transportation execution number)
© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC
Available in Web UI Available through API * Available for road transportation only 13
Leverage Freight Forwarders For External Planning
Work directly from your SAP S/4HANA / Transportation Management System
Carrier
SAP S/4HANA /
Transportation
SAP Business
Management
Network  
APIs Carrier Network

Send Freight Unit Freight Planning  Consumer API to

request for planning
Create central freight in external system
Sales / purchase orders are
split into freight units document send freight units

Cancel Freight Unit Cancel central freight

document send freight units
cancellation
Provider API to create Planning of freight Process
planned freight documents units into freight planning
Send Freight Order Create freight orders (and from external system orders, including
Receive planned freight
process document identifier) in details on stages
orders
central freight document
Provider API for external
planning (cancel freight
Cancel Freight Order Cancel freight orders in central order)
freight document

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC Out-of-the-box integration via ‘TransportationOrderGenericRequest’ Link to SAP API Hub for APIs 14
 Road: Work From Backend System And Automatically Receive Updates
Seamless Collaboration on Tendering

SAP S/4HANA / Transportation Management SAP Business Network Freight Collaboration

Shipper Carrier

3) Create freight order and start spot tendering

4) Create requests for quotation (RFQ) and send to carriers* 5a) Receive RFQ in worklist*
Replicating information on remaining time, price (fixed or
negotiable), date, pick-up time and location, cargo, tour details,
…

6) Award RFQ* and send freight order / booking for confirmation 5b) Accept / Accept with Change / Reject RFQ*
© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC
* Available for road transportation only 15
 Road: Contact Carriers Directly and Receive Updates
APIs for tendering and subcontracting for road transportation
Carrier
SAP S/4HANA /
Transportation
SAP Business
Management
Network  
APIs Carrier Network

Create Request Freight Tendering  Receive Freight

for Quotation Request for Quotation

Respond to Freight
Send Quotation Request for Quotation
(Accept / Reject)

Freight Rate
B2B shipment
planning, incl. quotation
tendering
request for quotation Award Notification Receive Quotation &
&
and order (Award / Reject) Award / Rejection shipment
subcontracting
management execution
(for carrier
Subcontracting networks, FTL
Send Freight Order Receive Freight Order only)
Award / Cancellation Supporting EDI 204

Send Confirmation Respond to Freight Order

(Confirm / Reject)
Supporting EDI 990

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC Out-of-the-box integration as per SAP Notes 2620322, 2753223 and 2764922 Link to SAP API Hub for APIs 16
Ocean: Contact Carriers Directly and Receive Updates  
APIs for subcontracting on ocean transportation

SAP S/4 HANA / Carrier

Transportation
SAP Business
Management
Network   APIs

Freight Forwarder /
Carrier Network Carrier

Send New Booking Subcontracting   Forward New Booking Receive New Booking
Request Request Request

Receive Booking Forward Booking Send Booking

Confirmation / Rejection Confirmation / Rejection Confirmation / rejection

Send Updated Booking   Forward Updated Receive Updated

Request Booking Request Booking Request
Freight Booking Booking
planning / Order confirmation/ confirmation/
management Receive Booking Forward Booking Send Booking process process
Confirmation / Rejection Confirmation / Rejection Confirmation / Rejection

Send Shipping
Instructions and VGM Forward SI and VGM* Receive Si and VGM

Send Booking Forward Booking Receive Booking

Cancellation Cancellation Cancellation

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC * Currently only used for ocean mode of transport. Link to SAP API Hub for APIs 17
 Access Carrier Networks for On-Demand Transportation
Digital Freight Forwarder Integration Scenario

SAP S/4HANA /
SAP Transportation SAP Business
Management Network  
Shipper SAP Carriers

Freight Order Contracting Freight Freight tendering Real-time load pricing

planning Freight order Load publishing
Load booking
subcontracting & carrier subcontracting

Covering: Freight Forwarders:

Out-of-the box connectivity, with manual to fully automated • Uber Freight: transportation in North America, full truckload
evaluation and awarding to the cheapest quotation in shipments, direct ship, dry van vehicles

• Peer-to-Peer tendering: Immediately compare real-time price • InstaFreight: transports within the European Union, full
quotation with contracted carrier rates truckloads, regular & spot shipments

• Broadcast tendering*: Receive and compare spot rates and

contract carriers

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC * Only available with SAP (S/4HANA for) Transportation Management 18
 Access Carrier Networks
Digital Freight Forwarder Integration Scenario

Create Request for Quotation Receive Request for

Instant Price
Send Quotation Respond to Request with
Instant Price
(Accept / Reject)

Shipper Freight Tendering

Digital Carrier
- Instant Pricing
Network
SAP S/4HANA /
SAP
Transportation Subcontracting
Management - Freight Orders for
Confirmation Processing API

Send Freight Order Receive Freight Order

Web UI
Send Confirmation Respond to Freight Order
(Confirm / Reject)

Out-of-the-box integration as per SAP Notes

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC API Integration 19
2620322, 2753223 and 2764922
Freight Milestone Reporting
Freight Execution
Key Features

Central milestone reporting

Share freight orders relevant for reporting with you carriers
Receive updates on freight order execution
Carriers may manually report milestones, events and exchange documents

Manage freight execution directly form your transport management

system
View external reported events through out-of-the-box integration, e.g. on
milestones and delivery documents

Highlights for your carriers

Manually report shipment execution milestones and exchange documents such as proof of pick-up / delivery with your shipper.

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 21

 Process Introduction
Freight Execution

SAP S/4HANA / Transportation Management SAP Business Network Freight Collaboration

Shipper Carrier

2) Receive updates on 1) Provide progress updates on

freight execution shipment (e.g. report pickup time,
upload documents, …)*

3) React upon changes in

freight order execution
(e.g. inform customers,
change production
planning, …)
© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC
Available in Web UI 22
 Event Reporting
Milestone reporting & document exchange for road and ocean

Send Freight Order

(for confirmation)
Freight Collaboration
Send Confirmation - Manual Reporting

Shipper View Planned Arrival and 

track relevant orders Departure Events for

SAP S/4HANA /
Send Freight Order
(for reporting)
Reporting
Report Planned Events or Delay
Carrier
SAP and Attach Proof of Delivery

Transportation
Management Arrival /
departure Web UI
Milestones

Proof of Delivery manually reported

Web UI arrival and
departure*

View Milestones

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC Out-of-the-box integration as per 23
Access via SAP Fiori Launchpad
SAP Note 2620322
 Freight Order for Reporting
Worklist / Report events / Upload Proof of Delivery & Proof of Pickup Carrier

Time reporting for Pickup

event is editable and separate
from attachment upload

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 24

Customer Delivery Experience 
Highlights

Survey management in Qualtrics* using standard

template or user-defined survey creation

Survey delivery configuration in SAP Business Network

Freight Collaboration

Survey assignment to business scenario at different

granularity

Auto-delivery of survey to customer via E-mail on

condition fulfilment

Detailed survey response and analysis in

Qualtrics*

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC * requires a Qualtrics Digital CX license 25
 Experience Management
Customer Delivery Experience
Prerequisites: Highlights
• Shipper has a Qualtrics account Maintain survey delivery rules in „Configure Survey
Delivery Settings“ app
• Shipper has created surveys in Qualtrics
Receive trigger event (e.g. POD) either from Freight
Reporting or Track Freight Movement
Send automated mail with survey link to customer

Freight Collaboration
manually reported
events * View Planned Arrival and 
Departure Events for
Reporting
Report Planned Events or Delay
and Attach Proof of Delivery
Carrier

Web UI
external events
View Milestones Receive external
events from
Shipper visibility provider
Visibility
Event Trigger (e.g. provider
Proof of delivery)

Web UI
Rules Automatic mail with
survey link to
customer recipient

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC

* (arrival/departure) 26
Or Condition And Condition Access via SAP Fiori Launchpad API integration
 Experience Management – Customer Delivery Experience
Easy configuration of survey delivery rules via intuitive UI Shipper

Click on “Create“

Maintain all necessary

configurations in a single screen

And “Save“
© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 27
Freight Settlement
Freight Settlement
Key Features

Manage settlement with carriers in sync with your transport

management system
Out-of-the-box integration to SAP S/4HANA and SAP Transportation
Management.
Define your settlement process centrally
Map internal charge codes to charge codes visible to your carriers,
configure dispute tolerances and auto approval
Remain flexible: trigger billing yourself
Initiate self-billing process based on freight documents
Receive invoicing from your carriers
Carriers can request payment manually or via standardized API or EDI
210 format
Manage disputes with your carriers
Receive a dispute worklist and accept, change or decline, get notified
via email on resolved and updated disputes from shipper

Highlights for your carriers

Flexibly manage billing and dispute processes in one central place – work through our standard Web UI or connect B2B via public APIs or EDI 210*
Receive email notifications regarding updated / resolved disputes or on invoice submission after resolved dispute

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC * As available. Please refer to API Hub for details 29
 Process Introduction
Freight Order Collaboration – Settlement

SAP S/4HANA / Transportation SAP Business Network Freight Collaboration

Management

Shipper Shipper Carrier

1) Share freight document 2) Create invoice, add charges

if required and submit

3) Receive carrier invoice

4) Raise and process dispute 5) Collaborate on dispute

7) Update charges 6) Resolve dispute

9) Create settlement document 8) Resubmit invoice

/ service PO to process
invoice in Finance

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC

Available in Web UI Available through API 30
 Shipper Carrier Collaboration in Freight Settlement

Invoice Freight Manage Disputes SAP Business

Documents from ordering party
Network

Shipper
SAP
S/4HANA /
SAP
Out-of-the-box integration Web UI access
Carrier
Transportation
Management Freight Manage Disputes Manage Invoices
documents from Carrier Web UI
Invoices
Web UI Disputes
Web UI access

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC Out-of-the-box integration as per Standard API Integration 31
Access via SAP Fiori Launchpad
SAP Note 2620322
 Freight Settlement – Carrier Invoice Submission 1
Dispute Management Across Shipper External System And Web Carrier

SAP Business
Network
Carrier Invoicing with Dispute Management
Shipper in TM; carrier in SAP Business Network for Logistics
2. View freight document with pre-calculated
1. Send freight document ready for invoicing
Shipper Invoice Freight
Documents
Manage
Invoices
charges
SAP Create Carrier Invoice
4. Send Carrier Invoice
S/4HANA / 3. Submit carrier invoice
SAP
5. Collaborate on disputes
Carrier
Transportation
Manage Disputes
Management
7. Send updated / new carrier Invoice from ordering party 5. Collaborate on disputes
Review Disputes
6. Re-submit carrier invoice post dispute
Web UI

Shipper on SAP S/4HANA system for dispute management

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC Out-of-the-box integration as per Out-of-the-box integration with SAP Standard API Integration 32
Access via SAP Fiori Launchpad
SAP Note 2620322 S/4HANA 2009 FPS01
 Freight settlement – Carrier Invoice Submission 2
Dispute Management within SAP Business Network for Logistics

Carrier Invoicing with Dispute Management within SAP Business

SAP Business Network for Logistics Network
Invoice Freight
Documents
Shipper
1. Send freight document ready for
invoicing 2. View freight document with pre-calculated
SAP S/4HANA charges
5. Collaborate on disputes
/ SAP Create carrier invoice 3. Submit carrier Invoice
Transportation 7. Send resolved dispute
Management lines Manage
Invoices
Manage
Disputes from
Manage Disputes
from ordering party
Carrier
8. Send update confirmation Carrier Collaborate
6. Collaborate on disputes
Web UI
Web UI 10. Send Carrier Invoice
9. Re-submit carrier invoice

4. Create dispute

Shipper on SAP Business Network for Logistics for dispute management

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC Out-of-the-box integration as per Standard API Integration 33
Access via SAP Fiori Launchpad
SAP Note 2620322
 Freight Settlement – Self-Billing 1
Dispute Management across shipper external system and Web carrier

SAP Business
Network
Self-Billing with Dispute Management
Shipper Shipper in TM; carrier in SAP Business Network for Logistics

1. Send freight documents ready for self-billing Review Freight Manage Disputes
Documents from ordering party
SAP S/4HANA / Create / Review Disputes 2. View freight documents Carrier
SAP
4. Collaborate on 3. Create Dispute
Transportation
Management disputes Self billing

5. Collaborate on Disputes

Web UI

Shipper on SAP S/4HANA system for dispute management

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC Out-of-the-box integration as per Out-of-the-box integration with SAP 34
Access via SAP Fiori Launchpad
SAP Note 2620322 S/4HANA 2009 FPS01
 Freight Settlement – Self-Billing 1
Dispute Management within SAP Business Network for Logistics

SAP Business
Network
Shipper Review Freight
Documents
Self-Billing with Dispute Management within SAP
Business Network for Logistics
1. Send freight documents ready for self-billing
2. View freight documents

SAP
S/4HANA / Create Dispute For Carrier
Review by Shipper
SAP
Transportation 4. Collaborate on dispute
Manage Disputes Manage Disputes 3. Raise dispute
Management from carrier from ordering party
Collaborate
6. Send resolved dispute lines Web UI
5. Collaborate on dispute
Web UI
7. Send update confirmation

Shipper on SAP Business Network for Logistics for dispute management

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC Out-of-the-box integration as per 35
Access via SAP Fiori Launchpad
SAP Note 2620322
Settlement configuration
Mapping of charge codes / Tolerance and Dispute configuration / Tolerance configuration / Automatic approval of
disputes based on tolerance / Approve dispute automatically

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 36

Dock Appointment Scheduling
Dock Appointment Scheduling
Key Features

Enable collaboration on dock appointments and gate-in and gate-out processes

Starting from planning and scheduling of dock appointments to check-in and check-out at the
gates as well as loading and unloading.
Share responsibilities between shipper and (external) warehouse / yard operators
Share master data as well as operational data instantly across the involved parties.
Integrate into logistics backend systems for seamless processes
Open APIs available for integration into SAP Logistics suite and 3 rd party systems. Standard
integration available for SAP Yard Logistics*.
Manage dock appointments centrally
Configure master data and share with business partners e.g. on appointment creation, define
docking locations and loading points.
Leverage calendar view and color coding to keep track of dock appointment status.
Manage gate processing centrally
Maintain gate master data related to docking locations and docking points.
View dock appointments and access worklists to assign gates, perform check-in, add notes
and attachments.

Highlights for your carriers

Become part of the network and self-book your dock appointments in SAP Business Network Freight Collaboration. Alternatively receive email
notifications about your dock appointment if you prefer to remain a guest carrier.

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC * Access the SAP Business Network Freight Collaboration roadmap for more details 38
 Process Introduction
Dock Appointment Scheduling and Gate Processing

SAP Logistics Suite* SAP Business Network Freight Collaboration

Shipper Shipper Yard Operator Carrier

1) Transport need (e.g. freight 2) Access worklist of freight

order confirmed by carrier, orders
including additional information
such as license plate, driver, …) 4) Manage dock 3) Self-book dock appointment
appointments, change as per slot available
5) Updated information for
booking if required
freight order execution
6) View appointments
and check-in

7) Report loading /
unloading
9) Gate process and event
information shared for 8) Check-out and share
further processing results e.g. VGM
© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC * SAP S/4HANA / Transportation Management, SAP Available in Web UI Available through API 39
Extended Warehouse Management, SAP Yard Logistics
Location Settings and Slot Booking for Carriers on SAP Business Network

• Scenario 1: Warehouse operator belongs to the shipper organization

• Shipper is manages dock appointments and locations setting

• Scenario 2: Warehouse operations outsourced to external business partner

• Warehouse operator manages dock appointments; Shipper and warehouse operator manage location settings
• Therefore the warehouse operator also gets access to the ‘Docking Location Settings’ and ‘Manage Dock Appointments’ apps

SAP Business Network Freight Collaboration

1. Configure docking location

Example: Scenario 1
master data

2. Update freight orders in SAP

Shipper Business Network Freight

Collaboration Carrier
SAP S/4HANA / Transportation 3. View freight orders (new
Management / SAP Yard and confirmed)  
Logistics 4b. Create / Manage dock
appointments
Receive email notifications on 4a. Self-book dock
new, updated or cancelled dock appointment
appointments
5. View confirmed Receive email notification upon new,
appointment updated or cancelled bookings – or when
cut-off time for appointment is reached

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC Access via SAP Fiori Launchpad API Integration API integration possibility with SAP S/4HANA / SAP Extended 40
Warehouse Management / SAP Yard Logistics
Slot Booking for Guest Carriers
Appointment with Guest User Access is sent to carrier

• Scenario 1: Customer managed transportation

• Loading appointment is triggered in Transportation Management system and appointment request is sent to SAP Business Network for Logistics

• Scenario 2: Supplier managed transportation

• Unloading appointment is triggered in Transportation Management system and appointment request is sent to SAP Business Network for Logistics

SAP Business Network Freight Collaboration

1. Configure docking location

master data and entity settings
Manage Entity
Settings Customer
(not in SAP BN)
2. Create freight orders from Guest UI
sales or purchase order 4. Receive appointment
request URL   5. Assign carrier
3. Send appointment request
Supplier / Shipper 6. Submit carrier information

SAP S/4HANA / Transportation Example: Scenario 1

Management / SAP Yard
Logistics

Carrier
(not in SAP BN)
Guest UI
7. Receive appointment
10. View confirmed quest URL   8. Book time slot
appointment
9. Submit appointment

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC Access via SAP Fiori Launchpad API integration possibility with SAP S/4HANA / SAP Extended 41
Warehouse Management / SAP Yard Logistics
Manage Dock Appointments Centrally
Work on individual appointments and manage entire locations

Configure master data

•Define docking locations and docking points
• Configure available business hours and capacity per
docking point, for specific validity periods or per
working hour
•Share mater data with partners

Manage appointment individually

• Access authorized docking location worklists
• Report events e.g. loading and unloading
• Include notes and attachments

Manage entire locations

• Calendar view (day, week or month) for insights into
loading point activities
• Reschedule appointments based on real-time delay in
arrival event

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 42

Manage Gate Processing Centrally
SAP Business Network provides Web Applications to manage gate processing*

Configure master data

•Define gates and assign them to docking location
•Maintain arrival lead time
•Define contact person
•Setup location based authorization

Manage check-in and check-out

• View upcoming dock appointments or book ad-hoc
appointment
• Manage through worklists e.g. on vehicles waiting for
check-in, checked in already or checked-out
• Create events for check-in and check out
• Report loading and unloading events
• Capture verified gross mass (VGM)
• Add additional information on license plate, driver and
security details
• Attach notes and attachments or request documents
• Report events e.g. loading and unloading
• Include notes and attachments

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC * There are also APIs available to integrate into yard operator external systems. 43
Gate Processing
Gate Operations Outsourced To External Business

Scenarios
• Scenario 1: Performed in SAP Business Network for Logistics
• Check-in and Check-out performed through Web UI

• Scenario 2: Performed in yard operator external system

• Check-in and Check-out performed in external system
• Integration to SAP Business Network for Logistics via API, e.g. to send confirmed appointment to external
system or receive verified gross mass / check-out documents

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 44

 Gate Processing Outsourced - Check- In
Scenario 2: Performed in Yard Operator External System

Maintain Loading points

Manage entities
Freight Execution Shipper
Maintain & Share Docking locations
- Slot Booking Assign loading points
- Gate processing – check in
Configure appointment creation

Manage Dock appointment

Report loading/unloading evemts
1. Send Appointment Request

Shipper 2. Send Confirmed Appointment

Self book appointment
Carrier
SAP S/4HANA /
SAP Transportation 5. Send check in information
Management

Maintain Gates
Manage Gate
Manage entities Maintain Yards Yard Op
3. Send Confirmed Appointment Operations

Assign Docking locations and

Gates
4. Send check in information.
Yard
operator
SAP S/4HANA / SAP Yard Logistics /
SAP Extended Warehouse Management
© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC Access via SAP Fiori Launchpad API integration possibility with SAP S/4HANA / SAP Extended 47
Warehouse Management / SAP Yard Logistics
 Gate Processing Outsourced - Check-Out
Scenario 2: Performed in Yard Operator External System

Maintain Loading points

Manage entities
Freight Execution Shipper
Maintain & Share Docking locations
- Slot Booking Assign loading points
- Gate processing – check in
Configure appointment creation

Manage Dock appointment

2. Send Verified Gross Mass Report loading/unloading evemts

Shipper 3. Send BOL, other docu.

Self book appointment
Carrier
SAP S/4HANA /
SAP Transportation 6. Send check out information
Management

1. Send Verified Gross Mass.

Manage Gate Manage entities Yard Op

4. Send BOL, other docu Operations
Maintain Gates

Maintain Yards
5. Send check out information. Assign Docking locations and
Yard Gates

operator
SAP S/4HANA / SAP Yard Logistics /
SAP Extended Warehouse Management
© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC Access via SAP Fiori Launchpad API integration possibility with SAP S/4HANA / SAP Extended 48
Warehouse Management / SAP Yard Logistics
Customer Use Cases
 “SAP Logistics Business
Digitize intercompany logistics to deliver the
right product, in the right place, at the right
Network has helped us
time realize our goal to achieve
the desired level of
digitalization for utmost
Increased efficiency transparency across the
of shipment processes and reduced complexity entire value chain.”
thanks to preconfigured integration. ▫ Alexander Dieterich,
Head of Group Logistics,
Döhler GmbH
Lower Costs
by streamlining transport options and easing
collaboration with carriers.

©2022 SAP SE or an SAP affiliate company.

All rights reserved. 50
 Digitalizing Intercompany Logistics with SAP® Logistics
Business Network and SAP S/4HANA® Supply Chain

Before: Challenges and Opportunities  “SAP Logistics Business Network has helped us
• Manage the logistics ecosystem across multiple locations and countries more efficiently realize our goal to achieve the desired level of
• Connect to carriers digitally for better collaboration and decision-making based on real-time digitalization for utmost transparency across the
© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC ǀ Studio SAP | 70612enUS (20/09)

information entire value chain.”

• Enhance transparency across the entire value chain Alexander Dieterich, Head of Group Logistics, Döhler GmbH

Why SAP
• SAP® Logistics Business Network, freight collaboration option, for greater supply chain efficiency by
connecting business partners on a collaborative network
• SAP S/4HANA® Supply Chain solution for transportation management for an agile, connected, and
intelligent supply chain Increased Lower
Efficiency of shipment Costs by streamlining
After: Value-Driven Results processes and reduced transport options and easing
• Automated intercompany collaboration and insights by connecting business partners within a central complexity thanks to collaboration with carriers
preconfigured integration
logistics network in tight integration with core logistics business processes
• Improved delivery speed to a global customer base while meeting high quality and service
requirements, as well as regulations and environmental standards
• Faster logistics transactions and easier exchange of information with key business partners
• Increased data availability and process transparency across the entire value chain
• Enhanced ability to deliver milestone reporting
• Optimized financial outcomes thanks to deeper network insights

Döhler GmbH Industry Products and Services Employees Featured Solutions

Darmstadt, Germany Consumer Technology-driven natural >6,000 SAP Logistics Business Network,
www.doehler.com products ingredients, ingredient systems, freight collaboration option, and
and integrated solutions for the SAP S/4HANA Supply Chain for
food and beverages industry transportation management

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 51

Where To Find More Information
Where To Find More Information

SAP Business Network • sap.com | Roadmap

SAP Store • SAP Store

SAP Technical Guides • Administration Guides | Integration Guide for Dock Appointment Scheduling |
Accessing SAP Business Network Freight Collaboration
• API Guide

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 53

Thank you.
Appendix
High Level Architecture
Seamless Integration into backend systems and open APIs to enable a network of networks

SAP Business Network Freight

Collaboration Carriers and freight
Operational Backend
forwarders
Integration Services

Out-of-the-box
SAP SAP S/4HANA /
integration*
Transportation
Management, Published REST
SAP Yard Logistics APIs

SOAP APIs
Non-SAP System

Custom APIs for

SAP ECC IDocs Freight Forwarders

*Out-of-the-box integration with SAP S/4HANA available for contracting, execution and settlement as per SAP Notes 2620322, 2753223 and 2764922. Open SOAP APIs and
© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC cookbook available to integrate dock appointment scheduling with SAP S/4HANA Transportation Management. 56
Out-of-the-box integration with SAP Yard Logistics available for dock appointment scheduling. *
SAP Business Network Freight Collaboration
System Release Prerequisites for Freight Order Collaboration / Tracking (Out of the Box Integration)

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC For details, please refer to SAP Note 2620322 57
 Shipper Carrier/ Network Partner

SOAP Provider API to create Freight Request for Quotation Consumer API for Freight Tendering REST

SOAP Provider API to cancel Freight Request for Quotation Provider API for Carrier Freight Tendering REST
RFQ

SOAP Consumer API to create or update Freight Quotation Quotation Notification REST
SAP Business Network – Order / Booking Collaboration

SOAP Provider API to notify Freight Quotation

ANSI X12 UN/EDIFACT

Consumer API for Freight Subcontracting REST
EDI204 IFTMIN
SOAP Provider API to create Freight Order for Subcontracting
trackting
Subcon-

Provider API for Freight Subcontracting REST

SOAP Provider API to cancel Freight Order for Subcontracting
Consumer API for Freight Booking REST
SOAP Consumer API to confirm Freight Order for Subcontracting ANSI X12
Provider API for Freight Booking REST EDI990

SOAP Provider API for Dock Appointment Scheduling

SAP
SOAP Provider API for Dock Appointment cancellation
Business
Network
DAS

SOAP Consumer API for Dock Appointment Scheduling

Freight
SOAP Provider API to manage Gate Operations
Collabo-
SOAP Consumer API to manage Gate Operations
ration

SOAP Provider API to create or update Track process

Tracking

Consumer API for Order for tracking REST

SOAP Consumer API to notify Events UN/EDIFACT
Provider API for Order events REST IFTSTA
IDOC IDOC interface to create or update track process

ANSI X12
SOAP Provider API to create Freight Order for Settlement Provider API for Invoicing REST
EDI210
Invoicing

SOAP Consumer API to create Invoice

SOAP Provider API to confirm Freight Order Dispute Charges

SOAP Consumer API to update Freight Order with Dispute charges

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 58
Follow us

www.sap.com/contactsap

© 2022 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of
SAP SE or an SAP affiliate company.
The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its
distributors contain proprietary software components of other software vendors. National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or
warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials.
The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty
statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional
warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or
any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation,
and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, and
functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason
without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or
functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ
materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they
should not be relied upon in making purchasing decisions.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered
trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names
mentioned are the trademarks of their respective companies.
See www.sap.com/trademark for additional trademark information and notices.