AIS444 SHORT CASES

Iza Faith M. Chiong

 Case # 1
Think of the last time you bought a
high-tech electronic item.
How does the process of buying that
item cut across the store’s various
functional lines?
What information from your receipt
would need to be available to the
business functions?
Which business functions would need
that information?
How could your receipt help in the
process of returning that item?

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 Four main functional areas of
operation
Marketing and Sales Supply Chain Accounting and Finance Human Resources
Management • Financial accounting of
• Marketing a product • Recruiting and
payments from hiring
• Purchasing goods and raw
• Taking sales orders customers and to
materials suppliers • Training
• Customer support
• Receiving goods and raw • Cost allocation and • Payroll
• Customer relationship materials control
management • Benefits
• Transportation and • Planning and budgeting
• Sales forecasting logistics • Cash-flow management • Government
compliance
• Advertising • Scheduling production
runs
 Product cut across the following functional lines

Marketin Searching
g and Generate Order
sales Submit Order

Accountin Check Credit

g and Approve Credit
finance Generate Invoice

Supply Assemble Product

chain Ship product
management

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 Contents of a receipt
1. Ship to details
2. Barcode
3. Shipped By
4. Contain
5. Shipped Date
6. Weight
7. 1 City Delivery Station Sector Sort Zone

8. Payment type
9. 1# TIN Invoice Date Item Type
Number

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 The information from your
receipt that would need to be
available to the business
functions are:
1. Barcode

2. Item type

3. Customer Information

4. Shipped By details

5. Payment Mode

6. Date and time it was sold

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 Example of an actual Shopee receipt:

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 • The receipt has the information about what item was sold.
For which the information is important for the supply chain
management for the stocking of future items.
• The receipt has the information about customer which is
helpful for marketing and sales department
• The receipt has information about the mode of payment
which is important for accounting and finance department
• The receipt has the information about the sale and the
movement of goods from the inventory out of the door, that
information will be important for accounting and finance.

2023 Short Case # 1 8

 THE RECEIPT HELPS IN THE PROCESS OF RETURNING THE
ITEM:

The receipt has a barcode which is used for

future reference to the sales transaction.
When the order is returned the barcode
will be scanned, and the item is put back
into the inventory and the customer
account will be credited.

2023 Short Case # 1 9

 Case # 2
Assume you own and run a small ice
cream shop located on the grounds of
a private pool. You want to maximize
sales and decide that allowing
customers to buy on credit could be a
big driver of sales since most people
come to the pool without cash.
What information do you need to
keep track of to make sure a given
customer doesn’t go over their $20
credit limit.
What problems might occur?

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Information to keep track includes:

CUSTOMER’S NAME,
ADDRESS AND PHONE TOTAL COST OF ORDERS
NUMBER

NUMBER OF ORDERS AMOUNT OWED

What problems might occur?

PEOPLE WON’T COME

BACK TO THE STORE CHILDREN CAN’T BE
AFTER BUYING ASKED TO PAY MONEY

PEOPLE CAN ALWAYS GIVE

IN THE WRONG DETAILS
Probable solutions:

ONLY ALLOW REGULAR

CREDIT LIMIT AND CREDIBLE
CUSTOMERS

PROOF MUST BE WELL-

DOCUMENTED
 Case # 3
Using the Internet, research the
country’s regulations for employing
teenagers—such as minimum age of
employment. Do the same for our
neighboring country Thailand.
Are the two government regulations
the same?
Why would it be important for
Human Resources to communicate
this information to a hiring
department?

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 Regulations for employing teenagers

THAILAND PHILIPPINES
o An employer shall not employ a child under o An employer shall not employ a child under 15 years of age
15 years of age o A child below 15 years of age cannot work more than 4 hours a
o An employer shall provide a rest period for a days while a child in between 15 and 18 cannot work for more
young worker of note less than 1 consecutive than 8 hours a day.
hour after the employee has worked for not o If below 18, employment contract should be concluded by the
more than 4 hours. child’s parents or legal guardian, with the express agreement of
o An employer shall not require a young worker
the child concerned
under 18 to work between 10pm and 6am.
o An employer shall not require a young worker
under 18 to work overtime or on a holiday.
o ETC at https://library.siam-legal.com/thai-
law/labor-protection-act-young-workers-
sections-44-52/

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 Are both countries the same?
Somewhat the same
Why is it important for HR to communicate this information to the hiring
department?
There are laws that protects the underage that in any case they might
violate the law, they will be imprisoned for 6 months and 1 day to 6
years or a fine of P50,000 to P300,000 or both. Furthermore, parents
and legal guardians found to be in violation of these rules can also be
fined P10,000 – P100,000 or be required to render community
service for 30 days to 1 year or both.

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Thank you!