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E-COMMERCE

Computer applications in business


E-commerce

■ E-Commerce refers to paperless exchange of business information using network based


technologies.
■ The World Trade Organisation (WTO) defines e-commerce"as a commercial process
that includes productions, distribution, sales or delivery OF GOODS and services
through the electronic means.
■ Andrew. B. Whinston defines e-commerce as "it provides the capability of buying and
selling, production and information on the Internet and other on line services.“
■ Electronic Commerce (EC) is where business transactions take place via
telecommunications networks, especially the Internet.- E. Turban, J. Lee, D. King and
H.M. Chung.
■ Electronic commerce is about doing business electronically- P. Timmers.
■ Zwass defines e-commerce as ".….. the sharing of business information, maintaining
business relationships, and the conducting business transactions by means of
telecommunications networks“
All the above definitions are valid.
HISTORY OF E COMMERCE

■ 1970S• E- commerce meant the facilitation of commercial


transactions electronically, using technology such asElectronic Data
Interchange (EDI) and Electronic FundsTransfer (EFT).
■ • 1980sThe growth and acceptance of credit cards• Automated teller
machines (ATM)• Telephone banking
■ 1990s• The Internet commercialised and users flocked TO participate
in the form of dot-coms, or Internet start-ups• Innovative
applications ranging from online direct sales TO-learning experiences
■ 2000S• Many European and American business companies offered
their services through the World Wide Web.

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