SOCIAL WORK COMMUNICATION & DOCUMENTATION

Levelling Off My Expectations:

• Attendance (before and after)
• Opening Prayer (opening and
closing)
• Expectations
• Keep focus
• Listen carefully
• Ask, clarify and be polite
• Have fun sharing/stress free learning (principle of
confidentiality therefore no recording without my
permission)
• Learn from each other
• Share wisdom
SOCIAL WORK COMMUNICATION &
DOCUMENTATION
 Social Work
Communication & Documentation

• Course Outline
• Course Requirements
• Grading System
• Learning references
 COURSE OUTLINE
[Course Content/ Subject matter]

1
ST Orientation about the subject and its requirements
Mission and vision statement of SMCQC
WEEK Course Review, Grading systems, reporting system
Leveling of expectations

Overview of the elements of communication: receiver, sender, medium

and message
Communication Skills: Verbal and non-verbal; empathic listening/
active listening; and sensitivity to non-verbal communication (behavior,
body language and gestures)
 COURSE OUTLINE
[Course Content/ Subject matter]

2
nd Overview of the elements of communication: receiver, sender, medium
and message
WEEK Communication Skills: Verbal and non-verbal; empathic listening/
active listening; and sensitivity to non-verbal communication (behavior,
body language and gestures)
Communication Skills:
Verbal and non-verbal
empathic listening/ active listening
-sensitivity to non-verbal communication (behavior, body language and
gestures)
 COURSE OUTLINE
[Course Content/ Subject matter]

3rd/4th Use of Gender fair and non-discriminatory

WEEK language

Informed consent for Adult

Informed Assent for children
 COURSE OUTLINE
[Course Content/ Subject matter]

5th PRELIMINARY
WEEK
EXAMINATION
 COURSE OUTLINE
[Course Content/ Subject matter]

6TH Principles and techniques in Social Work

WEEK Communication
Interviewing (method, tools, types,
purposes, skills)
 COURSE OUTLINE
[Course Content/ Subject matter]
7th/10th Types of social work professional writing:
WEEK Process recording, journal writing,
narrative-process and summary recording,
statement of the problem and assessment
statement; case study writing
 COURSE OUTLINE
[Course Content/ Subject matter]
11th/12th Required documentation in Casework, group work and community
organizing (e.g. process recordings, case study writing)
WEEK Ethical Guidelines in accomplishing Intake forms and tools for analysis,
Gender Responsive Case Management and Interdisciplinary Gender
Assessment (Domestic Violence Assessment Tool)
Other technical writing skills: correspondence, referral, business letters,
memoranda, minutes of the meetings, project proposal makings, etc)

Writing Position Papers

 COURSE OUTLINE
[Course Content/ Subject matter]
13th/15th Use of multi-media and other technology (traditional and new
information technology)
WEEK Guidelines for using Gender Sensitive language in reporting and writing

Protocols for presiding/moderating, facilitating meetings, focused group

discussions, etc

Effective public speaking e.g. gender issue in campus, school and

universities
 COURSE OUTLINE
[Course Content/ Subject matter]

16th MIDTERM
WEEK
EXAMINATION
 COURSE OUTLINE
[Course Content/ Subject matter]
17th Definition of advocacy and social marketing

WEEK Creative expressions through community-based popular theatre arts

programs, indigenous arts, etc.) flash mobs, use of the internet, IEC,

Misuse of multimedia as an avenue for: gender based violence

voyeurism, cyber bullying, sexual harassment, cyber prostitution,
human trafficking
Referral system development and networking/advocacy
Resource Mapping
 COURSE OUTLINE
[Course Content/ Subject matter]
18th Referral system development and
WEEK networking/advocacy
Resource Mapping
Synthesis and Evaluation
 COURSE OUTLINE
[Course Content/ Subject matter]

18th
WEEK FINAL
EXAMINATION
 COURSE
REQUIREMENTS

1. Attendance and full participation in all

class lectures, discussions, and
activities.
2. Completion of and participation in all
academic work-written or otherwise
3. In-class exercises-written and oral
4. Final output Presentation
 GRADING SYSTEM
• A. Class Standing 60% • B. Examination 40%
Class Participation Prelim
Examination, Quizzes Midterm
Projects, Assignments Finals
 REFERENCES

Bottomley, J., et. al. (2019): Communication Skills for

your Social Work Degree: Critical Publishing
Dyke, C. (2019). Wiring Analytical Statement in Social
Work, 2nd Edition: Critical Publishing
Domingo, Carlo C., (2016). Practical Research 1
Methods for Qualitative Research.
Elswick, S. (2017). Informatics in Social Work Practice:
Technology Within the Field: Nova Science Publishers
Lawrence, Nueman Basic of Social research, Pearson
Education Inc.
 REFERENCES
King Nigel Interview in Qualitative Research, SAGE
Publication 2010
Conrad Clifton, et, al (2006). The SAGE Hand Book for
Research Education Sage Publication 2006
Singh, Rama(2014) STATISTICS Venus Book
Almeda Josefina, et, al (2010). Elementary Statistics The
University of the Philippines Press,
Ramon, Albert Jose, et, al (2008) Basic Statistics for Tertiary
Level: Rex Bookstore.
Weisman, D, et. al. (2018). Professional Writing for Social
Work Practice, Vol. 2nd Ed.: Springer Publishing Company.
SEE YOU NEXT TIME,
CLASS!
PROF. HELEN ORETO