BOC Receives Highest

Award for PGS

Initiation Stage
(November 28, 2019)
What have we
accomplished?
After Initiation Stage
 What have we accomplished?

2019 Completed Core &

Support Process
Deliverables
CORE SUPPORT
 Pre-Arrival  Organizational and
Integrity Development
 Assessment
 Trade Facilitation
 Payment  Border Security and
 Clearance Protection
 Post-Clearance  Enforcement and
Audit Prosecution
 Finance
What have we accomplished?

Aligning BOC to
Global
Benchmarks
The Mercator Programme is aimed
at assisting governments worldwide
to implement trade facilitation
measures.
 55.879
60.000

44.648 49.816 50.753 50.909

50.000
44.380
44.787 42.591
What have we accomplished? 40.000
34.425

2020
30.761
30.000

Revenue
20.000

10.000

Collection 0.000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct

-10.000
 January – October 2020
Seized Commodities
Seizure Estimated Value
Illegal Drugs 89 1,849,806,857.96
Agricultural Products 220 207,703,357.00
General Merchandise 86 309,888,070.00
Vehicles & Accessories 29 354,532,950.00
Counterfeit Goods 2 521,209,890.00
Used Clothing 1 41,585,000.00
Steel Products 11 4,755,778.04
Cigarettes/Tobacco 146 4,988,299,447.00
Other Products 33 67,884,673.00
Electronics 58 31,067,286.64
Firearms 8 303,000.00
Alcoholic Beverages 3 2,434,339.85

BORDER
PPE, Medical Supplies, Cosmetics 49 195,566,397.00
Jewelry 5 1,013,661.00
Food Stuff 4 200,000,000.00

SECURITY Chemicals
Currency
1
26
5,000,000.00
1,182,247,000.00
What have we accomplished? Total 771 P9,963,297,707.49
 Manila International Container Port

January to December January to September

Trade Facilitation
2019 2020

Yard utilization 72.64% 61.49%

Export Import Export Import
Container Dwell Time
4.32 7.02 4.42 6.96
Bulk Cargo Dwell Time (Import) 10.26 8.42

TRADE Volume of Bulk Shipment

Auction Revenue
4, 205, 450 metric tons 3, 545, 751 metric tons

P335, 445, 633.44 P266, 253, 030.00

FACILITATIO Containers Disposed

Customs Bonded Warehouse

626 Containers

87 CBWs were
1,078 Containers

24 CBWs were

N
accredited accredited

Accredited Importers 15,779 8, 923

What have we accomplished?

Accredited Customs Brokers 2,287 1, 538
What have we accomplished?

ANTI-GRAFT & CORRUPTION

• Actions against erring BOC Personnel
Pending Cases
As of October 31, 2020
Actions Against Erring BOC Personnel
As of October 31, 2020 Pending Cases (Administrative) at BOC – 26
Legal Service
Personnel Issued with Show-Cause Orders 228
Pending Cases at Ombudsman 142
Personnel Investigated 135
Pending Cases at DOJ 7
Personnel with Filed Administrative Cases 45 Total 175
Transmitted Cases to DOJ 7
Transmitted Cases to Ombudsman 157 Pending Investigations
As of October 31, 2020
Transmitted Cases to NBI 50
Pending Investigations at NBI 50
Personnel Dismissed 20
Pending Investigations at BOC – CIIS & 95
Personnel Suspended 4 CSO
Personnel Reprimanded 4 Total 145
What have we accomplished?

ANTI-GRAFT & CORRUPTION

• Relieved and Reshuffled BOC Personnel

62 Personnel Relieved
683 Personnel Reshuffled/Transferred
119 Total Number of Issued CPO
What have we accomplished?
 Improvement of Risk Management System
 Strengthening the Internal Administration Capabilities
 Full Automation of Frontline Processes
 What have we accomplished?

Improvement
Risk Management Office of the Risk
ORGANIZATIONAL STRUCTURE
Management
Chief System
Implemented the Universal Risk
Strategic Operational Risk Research and Management System inside the E2M
Assessment Unit Assessment Unit Analysis Unit
Head Head Head Framework, alongside the
continuous operationalization of the
units under RMO.
 What have we accomplished?

Employees
Recruitment
Management

Dashboard Leave
Management

Strengthening Security
Time and
Attendance

BOC Internal Employee

Administration
Self-Service
Payroll

Performance

Trainings &
Seminars

Medical
Property &
Supplies
Wellness
Full Automation
of Frontline
Transactions
What have we accomplished?
What have we accomplished?

Customer Care
Portal System
Enables stakeholders to electronically lodge
and track the status of their inquiries,
requests, and concerns.
 1. Port of Manila
What have we accomplished? 13 Ports with 2. Port of Legaspi
3. Port of Batangas
established
Customer Care CCCs
4. Port of Surigao
5. Port of Subic

Center 6. Port of Zamboanga

7. Port of Clark
8. Port of Davao
This serves as a modern service center and 9. Port of Limay
a One-Stop-Shop providing friendly and 10.Port of San Fernando
11. Port of Iloilo
efficient services.
12.Port of Cebu
13.Port of Tacloban
The following infrastructure upgrades The following systems were
were done : implemented :

1. Transfer of BOC Database to Oracle 1. Universal Risk

Private Cloud server. Management System

2. Transfer of E2M application to High 2. E-VRIS

Performance Server
3. Upgrade of the Oracle DB from 10g
to 12C
4. Creation of Backup oracle 12C
Database in High Performance
server
5. On-going Creation of Real
Application Cluster Database
6. Ongoing set-up of BOC DR server in
DICT facility at globe data center.
3. Fuel Marking Fee
4. Orange Lane What have we accomplished?
Implementation
5. OLRS for Export Entries
Electronic 2
6. ABMS for Transit and
Mobile (E2M)
Warehousing
Stabilization
The BOC has carried out E2M maintenance updates that
resulted in the improvement of the overall performance,
stability and maintainability of the E2M system.
What have we accomplished?

Electronic Tracking of
Containerized Cargo
(E-TRACC)
Allows for real-time monitoring of inland
movements of containerized cargo using a GPS-
enabled tracking device to secure transport to the
intended destination.
What have we accomplished?

Inventory
Management
System (IMS)
CY-CFS & CBW
Monitors real-time status of import goods
and raw materials transferred, stored, and
withdrawn to protect government
revenues against technical smuggling.
What have we accomplished?

Enhanced
Payment
System via
PayMaya
Aimed at ensuring tax
collection efficiency and
seamless customs services.
How did we
Execute the
Strategy?
How did we execute the Strategy?

OSM Integration
Planning, Policy Development and
Strategic Management Division
(OSM) PGS Core Team

BOC Online Test and BOC PGS Compliance BOC Group and Coll. BOC IPCR &
Data Analytics Team Team Districts Team PSC Team

Groups Collection Districts

OSM Senior
Representatives Deputy Collector for
Administration

OSM Junior
Representatives
OSM Senior
Representatives

OSM Junior
Representatives
 How did we do it?
Cascading to
How did we execute the Strategy?

Cascading to
BOC Personnel:
BOC Personnel:
PGS Online Tests
PGS Online Tests
Ensures that learnings from
theEnsures
VTP &thatPGSlearnings
materialsfrom
are
the VTP &into
instilled PGSthe materials are
hearts and
instilled
minds into
of allthe
thehearts and
Bureau’s
minds of allPersonnel.
personnel.
 How did we execute the Strategy?

Cascading to BOC
Organizations:
Pre-Revalida & Revalida
The PGS Core Team conducted a
Pre-Revalida and Revalida to
assess the Governance Documents
of Groups and Collection
Districts aiming for the Initiation
Stage.
 How did we execute the Strategy?

Implementation of the
Electronic Individual
Performance Commitment &
Review (e-IPCR) & Electronic
Personal Scorecard (e-PSC)
The e-IPCR and the e-PSC forms were
adopted in the assessment of all Bureau
personnel for the period July to
December 2020.
How did we execute the Strategy?

ISO Certification

To be internally audited this 2020:

1. Office of the Commissioner

2. Port of Batangas
3. Port of Tacloban
4. Port of Legazpi
5. Manila International Container Port
6. Ninoy Aquino International Airport
7. Port of Aparri
8. Port of Surigao
9. Port of Iloilo
10. Port of Zamboanga
How did we execute the Strategy?

Involving the
Community
 How did we execute the Strategy?

Multi-Sector
Governance
Council
1. BOC Governance Culture Code
aligned with the WCO Revised
Arusha Declaration;

2. Terms of Reference for the 3rd

Party Call Center for BOC-
CARES;

3. Terms of Reference for the

Baseline Data Survey;
How did we execute the Strategy?

Learning from the

Philippine Army
Signed a Memorandum of Understanding for
best Practice Sharing.
How did we execute the Strategy?

Best Practice
Sharing with
the Philippine
Coast Guard
 Cascading Bootcamp
 VTP Workshop
How did we execute the Strategy?

Ateneo School of
Government
• Macro-Economic Rules of Thumb in
projecting BOC Revenues;

• Micro Rules of Thumb for BOC Level

Analytics using the top 35 commodities as
the benchmark;

• Micro Rules of Thumb for the 41 BOC Ports

and Sub-Ports Analytics using the top 35
commodities per port as a benchmark; and

• Micro Data Analytics at Commodity Level

across BOC Ports.
What are our
Next Steps?
 What are our Next Steps?

Implementation of
the World Bank
funded Customs
Modernization
Program
Will provide the Bureau with an efficient
platform for the consolidation of all the
automated processes and the connectivity
of Collection Districts Nationwide to the
command and control center.
 What are our Next Steps?

Values
Transformation
Program
Linking the IPCRs and PSCs to the
VTP Online Tests
What are our next steps?
Trade Facilitation
 National Single Window
 Authorized Economic Operators
 Advance Ruling Program

Collection of Lawful Revenues

 Creation of a Valuation &
Classification Committee

Border Security
 Establishment of the National
Command & Control Center
 Cargo Targeting System
 Computer-aided Risk Management
System for Audit
“
Our experience in transformation and
innovation are clear and tangible signs
that with professionalism, integrity, and
accountability, we can make change
work, and we can work together to
change for good.
Compliance must mean not only
adherence and widespread acceptance
of the PGS down the line. More
importantly, it must translate into
renewal of values and a rekindling of
“
service that makes a difference for the
country and for every Filipino.
 “A modernized and credible Customs
administration that is among the world’s best”