Human Robot Interaction

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Importance of Trust
For a Human – Robot team to accomplish its goal
humans must trust the robot

Affects the willingness of people to accept robot

produced information

Trust affects the decision that human makes

Problems with Improperly Calibrated
Trust
Inappropriate levels of trust may have negative
consequences(either over or under trust)

When trust is improperly Calibrated Humans tend to

misuse, disuse or abuse

Example of a Military Battle

Factors Affecting Trust

Human – likeness
Intelligence
Performance
Previous History
Behaviour Style
Autonomy (‘How much did you feel the robot acted on
its own’) and Robot-like behavior (‘How much did you
feel the robot acted like you would expect from a
robot’)
Transparency 
Comfortability
Predictability
Task Type
Task Complexity
Current research
Trust in HRI is very much related to trust in automation
in general, which depends on various performance
influences

human trust may differ for robots versus other forms of

automation

Trust can be dynamically influenced by factors within the

robotic system itself, the surrounding operational
environment, and the nature and characteristics of the
respective human team members