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  • Manajemen Makanan

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    Nasriah Damayanthie
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    This document presents a theoretical model for understanding patient experience and satisfaction with hospital foodservice based on a case study of one UK hospital. The model identifies key factors that influence patient experience such as food quality, service quality, and environmental quality. It aims to help hospital foodservice providers better meet patient needs and preferences.

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    manajemen makanan

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    This document presents a theoretical model for understanding patient experience and satisfaction with hospital foodservice based on a case study of one UK hospital. The model identifies key factors that influence patient experience such as food quality, service quality, and environmental quality. It aims to help hospital foodservice providers better meet patient needs and preferences.

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    7 views1 page

    Manajemen Makanan

    Uploaded by

    Nasriah Damayanthie
    This document presents a theoretical model for understanding patient experience and satisfaction with hospital foodservice based on a case study of one UK hospital. The model identifies key factors that influence patient experience such as food quality, service quality, and environmental quality. It aims to help hospital foodservice providers better meet patient needs and preferences.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    Foodservice in hospital: development of a theoretical model for patient experience and satisfaction using one

    hospital in the UK National Health Service as a case study*

    J Foodservice, Volume: 17, Issue: 5-6, Pages: 226-238, First published: 08 December 2006, DOI: (10.1111/j.1745-4506.2006.00040.x)

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