Integration Blueprint Version 4.

0 | ICT (1/3)
Q0 Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9
Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar

DMP 3 Billing Integration & Billing and Charging Consolidation

Go-Live DMP Ericson Renegotiate current contract to unlock
Synergy (Satu Initiatives)
DMP 3 Mediation integration Mediation consolidation
Provisioning Integration Provisioning Consolidation
Email (IOH.co.id)
OCS Integration OCS Consolidation
Phase 1: Phase 2: Operating
Operating Model
Model Q12: Phase 2: Middlew
CRM & Middleware Tender Renegotiate current contract to Unlock Consolidation
Process Synergy (Satu Initiatives)
CRM & Middleware RFP
Document Released CRM & Middleware Partner Awarding Phase 1: CRM & Middleware Go-Live
CRM & Middleware Q10: Phase 2: CRM
Approval by SPC & PO Issuance Consolidation
Pre-issuance Tender
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Approval by SPC

Maintenance Contract
Optimization
General Expenses Optimization Client Workstation
ICT
ICT

IT MS Scope and Plan Finalization IT MS: Pre-Issuance Tender

Approval by SPC & BOC Renegotiate current contract to unlock
and CDO Approval Office asset management
Synergy (Satu Initiatives)
system - laptop
IT MS Scope and Plan On-boarding & Implementation of New IT MS
1st Presentation to CDO IT MS: Tender ProcessIT MS: Partner Awarding IT MS - Transition Period Geolocation
Approval by SPC & PO
Issuance Enterprise Infrastructure FW & IPS Maintenance
Google IN/SCP
CEM KPI Feeds Agile Tools Platform Office Apps - License
Map
Cloudification:
OS-RHEL Automation Testing Tools Order Management
Data Center Strategy EGMS Business
Usage Database DR Orch. & Site Recovery
Inventory & Scalability License Management Automation
Active Directory Fulfillment Optmz. OS Biz. Pro & Project
Consolidation BI Tools
Virtualization Management Automation

Q1 & Q2 Focus Areas (Key Initiatives)

1. Readiness of Salesforce Application 5. [Payment Gateway] Extend Ucan feature to Bima+ - Business requirement received
2. Active Directory Consolidation 6. [API Gateway] Extend API Monetization to Tri Subscribers – Business requirement received
3. IT MS Scope and Plan 1st Presentation to CDO 7. [API Gateway cloudification] – Functional specification
4. CRM & Middleware Pre-issuance Tender Approval by SPC

Completed In Progress Risk of Delay Delayed Not Started Synergy Dependency New milestone added in blueprint v4.0 New milestone added for Synergy Existing milestone tagged with additional Synergy
 Integration Blueprint Version 4.0 | ICT (2/3)
Q0 Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9
Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar

Identification for common system and Harmonization of common system and

Placement/

Apps Apps
Unified Experience FE sales apps
S&D

Realtime KPI Apps

S&D: Final requirement Consolidate Sales Apps Backend
Sales App End-State
Products Promotio
Brand/

Voucher System Integration

n

Q1 & Q2 Focus Areas (Key Initiatives) Voucher System Consolidation

1. Readiness of Salesforce Application
2. Active Directory Consolidation
3. IT MS Scope and Plan 1st Presentation to CDO
4. CRM & Middleware Pre-issuance Tender Approval by SPC CVM Consolidation
5. [Payment Gateway] Extend Ucan feature to Bima+ - Business requirement received Roaming test tool LMS Consolidation
6. [API Gateway] Extend API Monetization to Tri Subscribers – Business requirement received
Roaming platform
Product catalog IOH
7. [API Gateway cloudification] – Functional specification
People & CX: Final Knowledge Management Integration
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requirement
People & CX

DVM - Kiosk integration Call Center Consolidation

People & CX: Final
Chatbot bridging Customer Channel End-State
requirement
POS Integration POS Consolidation
ICT People & CX: Final
requirement
IVR Quick Wins IVR End-State

Management KPI Report and Daily SMS Phase 3: Consolidated Data Mart
Consolidate DWH
Analytics

Analytics & Reporting End-State

& BI

Analytics: Renegotiate current contract to

Phase 1: Datamart integration Phase 2: Datamart integration unlock Synergy (Satu Initiatives)

[Payment Gateway] Extend Ucan Go-Live Digital & Partnership: Catalog Digital platform
feature to Bima+ - Business Digital & Partnership: Development Final requirement
requirement received
Final requirement E-commerce Self Care
Digital & Partnership

Mobile App
Digital Hub Architecture Revenue Share-Monetization
[Q10]
Platform
Digital & Partnership:
Payment Gateway Integration
Pricing negotiations
Revenue Share- Product Solution
[API Gateway] Extend API Monetization Platform Modernization: Renegotiate current
to Tri Subscribers – Business requirement Development contract to unlock Synergy (Satu Initiatives)
Go-Live USSD, SMSC, MSMC Consolidation
received
Digital & Partnership: Final requirement
End State Messaging System
[API Gateway cloudification] – Functional Development
specification Go-Live

Completed In Progress Risk of Delay Delayed Not Started Synergy Dependency New milestone added in blueprint v4.0 New milestone added for Synergy Existing milestone tagged with additional Synergy
 Integration Blueprint Version 4.0 | ICT (3/3)
Q0 Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9
Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar

SFA OCOM Chatbot B2B

B2B: Enterprise billing
3 Non-Mobile B2B Billing Integration
B2B

requirement B2B system (FAB portal,

CRM B2B Integration sharepoint IBRS and IOT
system)
3 Non-Mobile B2B Mediation integration

Tri Business User On-Boarding to SAP ERP Finance Business Finance Enterprise App
Data Migration from Oracle to End-State
(SAP System Readiness) Process Alignment
SAP
Finance: Single business process Q1 & Q2 Focus Areas (Key Initiatives)
New OPEX PO Released under 1. Readiness of Salesforce Application
SAP Termination of Oracle AMC 2. Active Directory Consolidation
3. IT MS Scope and Plan 1st Presentation to CDO
Finance

Single ERP Implementation – Starting Point (New Renegotiate current contract to unlock FY22 Synergy 4. CRM & Middleware Pre-issuance Tender Approval by SPC
5. [Payment Gateway] Extend Ucan feature to Bima+ - Business requirement received
CAPEX PO Released under SAP) that aligned with Satu Initiatives 6. [API Gateway] Extend API Monetization to Tri Subscribers – Business requirement
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Finance: Single business process

Profitability cost management received
Cash balance Finance Consolidation – Product Solution 7. [API Gateway cloudification] – Functional specification
Finance: Single business process
Data Integrity – Regulatory &
Compliance
E-Procurement E-Procurement
Sourcing

ICT Sourcing: Single business process

Integration (I-Valua) Consolidation (SAP)

Information Security - Subscription & Maintenance

Cloud Security (CASB) Enhancement Anti-DDoS Modernization
Security

Security Policy Consolidation Email Security Enhancement (2FA)

Security GRC Tools & Managed Service
MS Security Monitoring Consolidation
Implementation Cyberark for GCP Anti Malware for GCP
Privilege Access Management (PAM) & SIEM Enhancement
Tower Management
Network

PCRF Consolidation Monitoring &

Speed test report Response
Self network automation
Network M<onitoring [Q12]

MyLearning ISR Reporting IDDS Synergy

Consolidation Integration 4444
Regulatory

FB Workplace
HR &

DID
Digi Office New Consolidated HR Apps

Digital Signature Network: Core network EIR Consolidation

consolidation

Completed In Progress Risk of Delay Delayed Not Started Synergy Dependency New milestone added in blueprint v4.0 New milestone added for Synergy Existing milestone tagged with additional Synergy
Q1 and Q2 Snapshot | ICT (1/3)
Key initiatives Key initiatives – milestone mapping Dependency New milestone added in blueprint v3.0

Q1 Q2 # of Total Milestones
ICT (90% of completion)
Jan’22 Feb’22 Mar’22 Apr’22 May’22 Jun’22 Milestones Count
Wk1 Wk2 Wk3 Wk4 Wk5 Wk6 Wk7 Wk8 Wk9 Wk10 Wk11 Wk12 Wk13 Wk14 Wk15 Wk16 Wk17 Wk18 Wk19 Wk20 Wk21 Wk22 Wk23 Wk24 Total 29

Data Center Strategy Completed 26

In Progress 2

Delayed 1
CRM & Middleware RFP – Document Released

Dependencies Count
4
CRM & Middleware Pre-issuance
Total 7
Tender Approval by SPC
Completed 7

In Progress 0
CRM & Middleware Tender Process
Delayed 0
3
IT MS Scope and Plan 1st Presentation to CDO
# of Key Milestones
IT MS Scope and Plan (100% of completion)
ICT

Finalization and CDO

Approval Milestones Count
IT MS Pre-Issuance Tender Total 7
Approval by SPC and BOC
Completed 7

In Progress 0
Phase 1: Operating model Phase 2: Operating model
Delayed 0
2
Active Directory Consolidation

Email (IOH.co.id)

CEM KPI Feeds

Salesforce Active Directory IT MS Scope and Plan CRM & Middleware Pre-issuance Tender
1 Application
2 Consolidation
3 1st Presentation to CDO
4 Approval by SPC

[Payment Gateway] Business requirement [API Gateway] Business requirement [API Gateway Cloudification] Functional
Completed In Progress Risk of Delay Delayed Not Started 5 received
6 received
7 specification
Q1 and Q2 Snapshot | ICT (2/3)
Key initiatives Key initiatives – milestone mapping Dependency New milestone added in blueprint v3.0

Q1 Q2 # of Total Milestones
ICT (90% of completion)
Jan’22 Feb’22 Mar’22 Apr’22 May’22 Jun’22 Milestones Count
Wk1 Wk2 Wk3 Wk4 Wk5 Wk6 Wk7 Wk8 Wk9 Wk10 Wk11 Wk12 Wk13 Wk14 Wk15 Wk16 Wk17 Wk18 Wk19 Wk20 Wk21 Wk22 Wk23 Wk24 Total 29

Chatbot bridging Completed 26

People &

In Progress 2
CX

People & CX: Final Requirement

IVR Quick Wins Delayed 1

People & CX: Final Requirement Dependencies Count

Analytics &

Management KPI Total 7

Report and Daily
BI

SMS Completed 7
Phase 1: Datamart integration
In Progress 0

Delayed 0
5
[Payment Gateway] Extend Ucan feature to Bima+ - Business requirement received
Digital: Final Requirement # of Key Milestones
6 (100% of completion)
[API Gateway] Extend API Monetization to Tri Subscribers – Business requirement received
Digital: Final Requirement Milestones Count
7
Partnership
Digital &

[API Gateway cloudification] – Functional specification Total 7

Completed 7
Digital Hub In Progress 0
Architecture
Delayed 0
1
SFA
B2B
Sourcing

E-Procurement Integration (I-Valua)

Sourcing: Single business process`

Salesforce Active Directory IT MS Scope and Plan CRM & Middleware Pre-issuance Tender
1 Application
2 Consolidation
3 1st Presentation to CDO
4 Approval by SPC

[Payment Gateway] Business requirement [API Gateway] Business requirement [API Gateway Cloudification] Functional
Completed In Progress Risk of Delay Delayed Not Started 5 received
6 received
7 specification