Business Analysis Core

Concept Model (BACCM)

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 Change

• The act of transformation in response to a need.

• Change works to improve the performance of an enterprise.

These improvements are deliberate and controlled through
business analysis activities.

Business Analysis Core

Concept Model (BACCM)
2
 Need

• A problem or opportunity to be addressed.

• Needs can cause changes by motivating stakeholders to act.

Changes can also cause needs by eroding or enhancing the value
delivered by existing solutions.

Business Analysis Core

Concept Model (BACCM)
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 Solution

• A specific way of satisfying one or more needs in a context.

• A solution satisfies a need by resolving a problem faced by

stakeholders or enabling stakeholders to take advantage of an
opportunity.

Business Analysis Core

Concept Model (BACCM)
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 Stakeholder

• A group or individual with a relationship to the change, the need,

or the solution.

• Stakeholders are often defined in terms of interest in, impact on,

and influence over the change. Stakeholders are grouped based
on their relationship to the needs, changes, and solutions.

Business Analysis Core

Concept Model (BACCM)
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 Value

• The worth, importance, or usefulness of something to a

stakeholder within a context.

• Value can be seen as potential or realized returns, gains, and

improvements. It is also possible to have a decrease in value in
the form of losses, risks, and costs.

Business Analysis Core

Concept Model (BACCM)
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 Value

• Value can be seen as potential or realized returns, gains, and

improvements. It is also possible to have a decrease in value in
the form of losses, risks, and costs.

Business Analysis Core

Concept Model (BACCM)
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 Value

• In some cases, value can be assessed in absolute terms, but in

many cases is assessed in relative terms: one solution option is
more valuable than another from the perspective of a given set
of stakeholders.

Business Analysis Core

Concept Model (BACCM)
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 Context

• The circumstances that influence, are influenced by, and provide

understanding of the change.

Business Analysis Core

Concept Model (BACCM)
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 Context

• Changes occur within a context. The context is everything

relevant to the change that is within the environment.
• Context may include attitudes, behaviors, beliefs, competitors,
culture, demographics, goals, governments, infrastructure,
languages, losses, processes, products, projects, sales, seasons,
terminology, technology, weather, and any other element
meeting the definition.

Business Analysis Core

Concept Model (BACCM)
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 Guide Questions

• What are the kinds of changes we are doing?

• What are the needs we are trying to satisfy?
• What are the solutions we are creating or changing?
• Who are the stakeholders involved?
• What do stakeholders consider to be of value?
• What are the contexts that we and the solution are in?

Business Analysis Core

Concept Model (BACCM)
11
Asynchronous task
1. This task can be done individually or by group (maximum of
3 members only).
2. Using the Business Analysis Core Concept Model (BACCM),
conduct a research to provide information about the context,
stakeholders, change/s, need/s, solution/s, and value of a
chosen organization. Just choose one organization.
• Netflix
• Starbucks
• Airbnb

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Asynchronous task
3. Indicate the references/sources used in your research.
Follow the APA style of referencing.
4. Follow the recommended template for the output.

Suggested APA Reference Guide:

https://owl.purdue.edu/owl/research_and_citation/apa_style/
apa_formatting_and_style_guide/reference_list_electronic_sources.html

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Name of Student/s:
Chosen Company:
Relevant Information
What is the present context of the
organization?
Who are the stakeholders involved?
What are the needs the organization
is trying to satisfy?
What are the solutions being done to
address the need/s?
What are the kinds of changes that
the organization is doing or has done?

What kind of value that the

organization creates and provides to
its stakeholders?
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Reference List:

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