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Manager

As a Decision Maker
Making Decisions

• Rationality
Objective
Logical
Best interest of the organization
– Consistent choice to maximize value
– Proper research
– Justification
Making Decisions
• Bounded Rationality

– Act decisively & prudently


BUT
– Bounded by ability to process information

– Only satisfies NOT maximize i.e. good enough


Intuitive Decision Making

• Decision making
– Experience
– Feelings
– Accumulative Judgment

• 5 Aspects of Intuition
Types of Decision Making Conditions

• Structure and Programmed decisions


– Rules and policies
• The customer always comes first and should always be
satisfied
• We promote from within, whenever possible
• Employee wages shall be competitive within
community standard
Types of Decision Making Conditions

• Unstructured problems and Non-Programmed


decisions
– New
– Unusual
– Information ambiguous or incomplete
• Unique, non-recurring and custom made decisions

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