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Entrepreneurship

Canadian Edition
William D. Bygrave, Andrew
Zacharakis, Sean Wise

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley
UNDERSTANDING YOUR BUSINESS
MODEL AND DEVELOPING YOUR SRATEGY

Chapter 4

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 2
Learning Objectives

• The Business Model


• Learning Objective 4.1 Describe the two components of
the business model.
• The First-Mover Myth
• Learning Objective 4.2 Explain why the first-mover
advantage is a myth.
• Long Tail Theory
• Learning Objective 4.3 Describe the long tail theory.
• Formulating a Winning Strategy
• Learning Objective 4.4 Describe the components required
to formulate a winning business strategy.

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 3
Today’s Key Concepts

• Business Model • Better, Faster or


• Revenue Model Cheaper?
• Starting Strategy • The World is Flat
– Differentiation • Entry Strategy
– Low cost • Expansion Strategy
– Niche
• Business Model
• Business Model Canvas
• First Mover Advantage
• First Mover Myth

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 4
Your First Steps Are to…

Select a business model


Determine a basic strategy category
 Differentiation
 Low cost
 Niche

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 5
What Is a Business Model?

• A business model describes the rationale of how an


organization creates, delivers, and captures value, in
economic, social, cultural or other contexts.
• Business model = revenue model – cost model
– The revenue model breaks down all the sources
of revenue that your business will generate.
– The cost model identifies how you are spending
your resources to make money. It includes your
cost of goods sold (COGS) and your operating
expenses.
• Business Model has 9 components

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 6
9 Parts of a Business Model

• Key partners – Who are our suppliers and service providers


• Key activities – What do we do with our resources?
• Value proposition – What problems need to be solved? What
product does it best?
• Customer relationships – How do we interact with our customers?
• Customers – Who are our users and who are our paying
customers?
• Channels – How do our customers find, buy, and use the product?
• Revenue – Where does revenue come from?
• Key resources – What goods, services, and infrastructure do we
use?
• Costs – What is the total cost of production?

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 7
Building a Business Model

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 8
Business Model Canvas

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 9
Lean Startup Canvas

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 10
Create a Business Model

Revenue Sources of
Model Revenue
Business Cost of
Model Goods
Cost Model Sold
Operating
Expenses

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 11
Amazon’s Revenue and Cost Model Requires High Volume

$60.0

Revenues just exceed costs 48.1


REVENUES & COSTS ($ Millions)

$40.0
34.2 Operating
Expenses
24.5
$20.0
19.2 Cost of
14.8 Revenue

$-
Other
Electronics

$(20.0) Media
(14.2) (18.3)
(23.0)
$(40.0)
(32.4)

(46.7)
$(60.0)

2007 2008 2009 2010 2011

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 12
To succeed as a successful first mover you must…

 Be first (or very early) into the market


 Capture a large percentage of the market quickly
 Create switching costs so customers stick with you

First movers rarely win and it’s an expensive strategy to take

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 13
First Mover’s Are Often Surpassed

Industry First Mover Current Leader


Social Networking Friendster Facebook
Video Games Atari Nintendo
Web Browser Mosaic Google
Internet Search Engine Excite Google
Word Processing Software WordStar Microsoft Word
Personal Computer Altair Dell
Email Juno Yahoo Mail
Diet Soda No-Cal Diet Coke
Presentation Software Harvard Graphics Microsoft PowerPoint
Online Bookseller Book Stacks Unlimited Amazon
ATM Machines Docutel Diebold

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 14
To win, your strategy must be to be one, or more, of these…

Cheaper Faster

e o f
d o n
An u s t
m
Better s e
the 10x
be

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 15
People Are the Advantage

Values

Selection Structure

Founders need to create a culture and align the employees


they select with the values and structure of the company

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 16
Develop Entry Strategy

Benchmark

Devise Initial Market


Test

Create a Platform
Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew
Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 17
Benchmark the Competition: The JetBlue Example

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 18
Drive Growth Three Ways

Franchising

Product mix
expansion

Geographic
expansion

Growth
Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew
Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 19
Franchising Has Three Main Benefits

 Replicability
 Established and proven methods

 New sources of revenue


 Royalties and fees from franchisees

 New capital funds growth

Franchising works best with service businesses that are easy to replicate.
Be sure to monitor franchisees to maintain brand purity

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 20
Top Franchisors Do Well

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 21
Drive Growth with Product Mix

 Tangents and adjacencies


 What makes sense with current offerings?
 Spread current costs
 New products  revenues more than costs
 Maintain same distribution channels

Build on the base that was already created from


existing products. Share resources, relationships and
channels with current lines?

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 22
Three Items to Consider before Expanding Geographically

 Customers
 Go where they are

 Mimic proven success strategies

 Vendors
 Can you use the same vendors?

 Any new costs? Leverage volume for better pricing

 Distribution
 Same channels?

 Leverage volume

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 23
Global 2.0

• It used to be, conquer the homeland before going


aboard
• But today’s startups are global from day 1
• The World is Flat, but you can still choose a
beachhead
– e.g. Facebook
Beachhead
Harvard

Ivey League

Any School

Alumni

Friends and Family of Alumni

All English Speakers


Mass Adoption Anyone

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 24
There are 8 basic ways to expanded internationally

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 25
International expansion has risks

Means Pros Cons


Technology Transfer - Reduces entry costs - Risk of losing the technology
Technology - Creates revenue, conserves - Doesn’t extend the brand
Licensing resources
Outsourcing - Cost-saving - Managing partners
Exporting - Cheap and easy - Extra sales and transport costs
- Moral hazard
Foreign Direct - Physical presence - Expensive
Investment - Control of assets
Franchising - Licenses an operational system - Risk of damaging the brand
name
Venture financing - Enabling and enacting - Can lead to mergers and
mechanism acquisitions with foreign
companies
Mergers and - Established infrastructure - Very expensive
acquisitions - Company can grow quickly

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 26
Case: Zumba Fitness

Discussion Questions
1. What business models could Zumba use?
2. Develop a revenue and cost model diagram for each
of the options.
3. Which of these models would you recommend that
they implement and why?
4. What are the key revenue and cost drivers for your
recommended model?
5. What do you feel are the key aspects to
implementing this model?

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 27
Recap

• Determine revenue and cost structure


• Choose a strategy
• Find a Beachhead
• Create a culture
• Seek and select people who fit culture and
goals
• Plan entry approach, including benchmarks
• Plan growth drivers

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 28
COPYRIGHT

Copyright © 2015 John Wiley & Sons Canada, Ltd. All rights
reserved. Reproduction or translation of this work beyond that
permitted by Access Copyright (The Canadian Copyright Licensing
Agency) is unlawful. Requests for further information should be
addressed to the Permissions Department, John Wiley & Sons
Canada, Ltd. The purchaser may make back-up copies for his or
her own use only and not for distribution or resale. The author and
the publisher assume no responsibility for errors, omissions, or
damages caused by the use of these programs or from the use of
the information contained herein.

Entrepreneurship, Canadian Edition by William D. Bygrave, Andrew


Zacharakis & Sean Wise, Fall 2014, ©2014, Toronto, Wiley 29

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