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Scania Assistance – Safe work

At the breakdown scene

Info class Internal 12 May 2023

 “I’ll be there within 60 minutes!”

If a technician can arrive at the scene of a vehicle breakdown within 60

minutes, then all well and good.

It goes without saying though, that Scania would much prefer a technician to arrive
slightly later than this, if it would otherwise mean breaking the law or driving in an
unsafe manner.
 Arriving and leaving the breakdown scene

 Arriving at the breakdown scene?

 How to secure the breakdown scene?
 How to remove the traffic cones?
 How to leave the breakdown scene?
 Road traffic legislation

 Whilst driving to the incident, always do so in a safe

manner taking the prevailing conditions into account
 Always respect the traffic rules!
Respect the highway code
Are you a good driver?
 Risk Assessment

 Try to asses the possible risks before leaving!

 Use the risk analysis form “risk analysis file”
 Where?
 What?
 Cargo?
 ......

Are you still going ?

 At the breakdown scene
 Your job description during a breakdown:
 Scania contact person:
 Receptionist
 Contact with Scania Assistance / customer
 GOP
 Chassis number
 Registration plate
 Mileage
 Parts man
 Search parts
 Mechanic
 Diagnose
 Repair
 Arrival at the scene

 Risik assessment at the breakdown scene:

 Movies about dangerous situations on public roads

 Tired driver
 http://www.youtube.com/watch?feature=player_detailpage&v=rBI1bg2_6vI
 Change spare wheel
 http://www.youtube.com/watch?v=Ow6St-bsqCA&feature=player_detailpage
 Overtaking on hard shoulder
 http://www.youtube.com/watch?feature=player_detailpage&v=ZcE5B0qGLnU
 http://www.youtube.com/watch?
v=5KXxjFIcijM&feature=player_detailpage
 Health and safety

 As soon as you arrive at the scene of a breakdown

the area becomes your work place. Health & safety
rules apply.
 It is the technician’s responsibility to satisfy himself
that all the correct procedures are in place!!
 Clothing
 Put on your high visibility clothing before going on
the public road.
 All clothing must confirm to EN-471 class II
 On highways all clothing must confirm to EN-471
class III
 All clothing must be closed properly.
 High visibility clothing works best when it is closed
 Some body warmers don’t confirm to EN-471

 Scania workwear enXX15898604

 EN- 471
EN-471 class I EN-471 class II EN-471 class III
Clothing