UNIT 1: ENGLISH FOR BUSINESS STUDIES
MANAGEMENT LECTURER: NG THAO TRANG
manage /ˈmæn·ɪdʒ/ (v): to be responsible for controlling or organizing someone or
something, especially a business or employees.
management /ˈmæn.ədʒ.mənt/ (n): the control and organization of something, esp. a
business and its employees.
manager /ˈmæn.ə.dʒɚ/ (n): the person who is responsible for managing an organization.
managerial /ˌmæn.əˈdʒɪr.i.əl/ (adj): relating to managers or management.
manageable >< unmanageable (adj): easy or possible to deal with >< impossible to deal
with or manage.
manageability /ˌmæn.ɪ.dʒə.ˈbɪl.ə.t̬ i/ (n): the quality of being easy or possible to deal with.
function /ˈfʌŋk.ʃən/ (n): the natural purpose (of something) or
the duty (of a person).
As opposed to: rather than; instead of.
Ex: The box is made of plastic, as opposed to wood.
make fun of sb/sth: to make a joke about someone or admire /ədˈmaɪr/ (v):
something in a way that is not kind. to respect and approve of
someone or their behavior.
THE QUALITIES AND SKILLS OF MANAGERS
knowledge of
finance,
charisma policies and
negotiation
skills.
skills of
vision empathy organizational
dealing
skills
BORN with groups
LEARNABLE
energy caring networking planning
skills skills
GOOD MANAGERS VS. BAD MANAGERS
Produce Can’t be
good trusted
results Lack
Don’t follow creativity
Are Are respected through on or
pleasant to and commitments technical
work with appreciated expertise
Bad
Good managers -
managers made fun of
Don’t have
Are Don’t get the
knowledgeable Can be the right
job done when
and creative in trusted skills or
others do.
their chosen field aptitude
Are in
are assets some way
to the difficult to
company work with
co- (prefix): together; with.
original (adj): not the same as anything or acquire /əˈkwaɪɚ/ (v): to buy or take control
anyone else and therefore special and of a company or part of a company, often by
interesting. buying shares in it.
Market value (n): the total value of a company's shares, or of all
companies together on a particular stock market.
start-up (n): a small business that has just been started.
resign /rɪˈzaɪn/ (v): to give up a job or
position by telling your employer that
you are leaving.
Convert /kənˈvɜːt/ (v):
to change from one type
of system or
organization to another,
or to make something
do this.
L ISTENI NG :
WHAT MAKES A
GOOD MANAGER?
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1.2: Carlos de Stefanis
pursue company goal
… so, managers should (1) ………. the (2) ……….………., (3) ……….……….
maximize value shareholders
for (4) ………………, and so on, but on the other hand they should (5) ………….
accomplish personal goals objectives
…. also, the (6) ……….………. and (7) ………. of the people they (8) ………., for
manage young professionals
instance helping (9) ……….………. to (10) ………., and (11) ……….……….
understanding the expectation
develop
………. of everybody in their team and trying to (12) ……….………. of the
match goals
company and even helping people to (13) ……….……….……….……….
develop in their team
1.3: Olga Babakina
manage anybody
I believe that good managers actually don’t (1) ……….………., and good
executors of strategies
managers basically they are good (2) ……….……….………., because the
successful
companies today, those ones who are (3) ………..…., are not those who have lots
business plans strategies
of (4) ……….………. and ………. somewhere in the (5) ……….……….……….,
reports and files
but those companies who have managers, executors of plans, so basically in order
to be a good manager you have to know how to (6) ……….………., how to (7)
lead people motivate people
……….………., and how to (8) ……….………. that you are (8) ……….……….
make sure meeting your targets
……….
pursue v to try to achieve something.
v to make something as great in amount, size, or importance as
maximize
possible.
accomplish v to finish something successfully or to achieve something.
n a person who has a job that needs skill, education, or training.
professional
v to do or perform something, especially in a planned way.
executor
execute → ………. (n): person who does or performs something, especially in
/ˈek.sə.kjuːt/ a planned way / someone who makes sure that things are done
according to a dead person's will (= a document in which someone
says who should have their money or property after they die).
n the way in which a business, government, or other organization
carefully plans its actions over a period of time to improve its position
and achieve what it wants.
strategy
v to make someone eager to do something.
motivate
Having good ideas Being hard-working.
Having integrity Decisive
Being prepared to take risks and take
responsibility for them.
Persuasive Educated
Honest Intelligent
READING:
W H AT I S M A N A G E M E N T ?
GROUPWORK: WRITE A BRIEF
S U M M A RY O F E A C H O F T H E F I V E
TA S K S L I S T E D B Y D R U C K E R
N O T- F O R - P R O F I T O R G A N I Z AT I O N ( N )
an organization that does not
distribute its profits to owners but
retains it for fulfilling organizations
objectives.
Ex: This section deals with the tax-
exempt status of not-for-profit
organizations.
C O N S U LTA N T ( N ) / K Ə N ˈ S ʌ L . T Ə N T /
someone who advises people on a
particular subject.
Ex: a
management/financial/computer
consultant.
INSTITUTION (N) /KƏNˈSʌL.TƏNT/
a large and important organization,
such as a bank.
Ex: Traders said a certain institution
had been trying to sell a lot of shares.
FA I L U R E ( N ) / ˈ F E ɪ . L J ɚ /
a situation in which a company has
been unsuccessful and has to stop
operating.
Ex: We're finally seeing a slowdown
in the rate of business failures.
C L A S S I F I C AT I O N ( N ) / ˌ K L Æ S ɪ F ɪ ˈ K E ɪ Ʃ Ə N /
the act or process of dividing
things into groups according to
their type.
Ex: Employees currently start at
$7.55 to $11.05 an hour,
depending on the job
classification.
TA S K ( N ) / ˈ F E ɪ . L J ɚ /
a piece of work that needs to be
done, especially one that is a regular
part of someone's job.
Ex: carry out/complete/do a task
Those in charge of planning the
relocation will need to decide what
tasks need to be carried out.
P U B L I C - S E C TO R ( A ) / ˈ P ʌ B · L ɪ K ˈ S E K · T Ə R /
used to refer to businesses and industries
that are owned or controlled by the
government, or things that are related to
these businesses and industries.
Ex: public-sector
bodies/organizations/unions.
A L L O C AT E ( V ) / ˈ Æ L Ə K E ɪ T /
to give a particular amount of time, money,
etc. to someone or something, so that it can
be used in a particular way.
Ex: allocate sth to sb/sth
They allocated 3% of the advertising budget
to newspaper ads.
R E L AT I O N S ( P L U R A L N O U N ) / R ɪ ˈ L E ɪ . Ʃ Ə N /
the way in which two people or groups of
people feel and behave towards each other.
Ex: Relations between him and his new wife
are rather strained.
I N T E G R AT E ( V ) / ˈ ɪ N · T Ə ˌ ɡ R E ɪ T /
to combine two or more things to make
something more effective.
Ex: We were taught how to integrate
computer use into normal classroom
procedures.
ACCOMPLISH (V) /ƏˈKɑː[Link]ɪƩ/
to finish something successfully or to
achieve something.
Ex: The students accomplished the task in
less than ten minutes.
PRECISE (ADJ) /PRƏˈSAɪS/
exact and accurate.
Ex: He caught me at the precise moment that
I fainted.
RESOURCE (N) /ˈRIː.SƆːRS/
a useful or valuable possession or quality of
a country, organization, or person.
Ex: The country's greatest resource is the
dedication of its workers.
INDIVIDUAL (A) /ˌɪN.DƏˈVɪDƷ.U.ƏL/
existing and considered separately from the
other things or people in a group.
Ex: Each individual table is finished by hand.
TA C T I C ( N ) / Ə ˈ K ɑ ː M . P L ɪ Ʃ /
a planned method for achieving a particular
result.
Ex: I think we'll have to change our
marketing tactics.
S U B O R D I N AT E ( N ) / S Ə ˈ B Ɔ ː R . D Ə N . Ə T /
a person who has a less important position
than you in a company or an organization.
Ex: Senior managers had to convince their
colleagues and subordinates of the value of
this approach.
PROMOTION (N) /PRƏˈMƏƱƩƏN/
the process or fact of giving someone a
higher or more important job.
Ex: get/receive a promotion
Does working longer hours increase your
chances of getting a promotion?
AT TA I N ( V ) / Ə ˈ T E ɪ N /
to reach or succeed in getting something.
Ex: We need to identify the best ways of
attaining our objectives/goals.
S U P E RV I S E ( V ) / ˈ S U ː . P ɚ . VA ɪ Z /
to manage a department, project, etc. and
make sure that things are done correctly
and according to the rules.
Ex: Our facilities management team
supervises work at the construction site on a
daily basis.
I N N O VAT I O N ( N ) / ˌ ɪ N . Ə ˈ V E ɪ . Ʃ Ə N /
(the use of) a new idea or method.
Ex: the latest innovations in computer
technology.
TECHNIQUE (N) /TEKˈNIːK/
a way of doing an activity that needs skill.
Ex: We have developed a new technique for
detecting errors in the manufacturing
process.
THE AUTHORITIES (PLURAL NOUN)
an official organization, often created by the
government, which is responsible for
managing a particular duty or service.
Ex: All staff who work at the school must be
registered and checked by the authorities.
CONSIDER (V) /KƏNˈSɪD.ɚ/
to spend time thinking about a possibility or
making a decision.
Ex: Don't make any decisions before you've
considered the situation.
NEIGHBOURING (ADJ) /ˈNEɪ.BƏR.ɪŊ/
…………….. places are next to or near each other.
Ex: neighbouring countries/states.
CRISIS (N) /ˈKRAɪ.SIːZ/
a situation that is extremely difficult or
dangerous, when there are many problems.
Ex: a major/serious/global crisis
an economic/financial/political crisis
ARISE (V) /ˈKRAɪ.SIːZ/
to come into existence or begin to be noticed;
happen:
Ex: waiting for the next crisis to arise.
M O D I F Y ( V ) / ˈ M ɒ D ɪ FA ɪ /
to slightly change something such as a plan,
method, or law, usually to improve it or
make it more acceptable.
Ex: All files are marked with the date and
time they were last modified.
VOCABULARY
D
E
B
F
H
G
A
C
set objectives
allocate
resources
perform tasks
supervise subordinates
measure performance
deal with crises
make decisions
PL URAL NOUNS
crisis (singular) /ˈkraɪ.sɪs/ – crises (plural) /ˈkraɪ.siːz/
thesis (singular) /ˈθiː.sɪs/ - theses (plural) /ˈθiː.siːz/
*thesis (n): a long piece of writing on a particular subject, especially one that is done for
a higher college or university degree.
hypothesis (singular) /haɪˈpɑː.θə.sɪs/ - hypotheses (plural) /haɪˈpɑː.θə.siːz/
*hypothesis (n): an idea or explanation for something that is based on known facts but
has not yet been proved.
CASE ST UDY:
SELECTING A CHIEF OPERATING
OFFIC ER
THE END