Name :- Adya Singh

Grade :- Xth C
Internal Assessment
Topic :- Consumer Awareness
What is consumer awareness ?
• Consumer awareness means being conscious of having knowledge
about the various consumer production laws, redress mechanism and
the consumer rights which include right to protection of health and
safety from goods and services that the consumer buy, right to be
informed about the quality, price, potency, purity
What is the aim of consumer awareness ?
• Some of the objectives of the Consumer awareness are as: To achieve
maximum satisfaction. Protection against exploitation. Control over
consumption of harmful goods.
What are the 8 basic rights of the
consumer awareness?
• The eight consumer rights are: The right to satisfaction of basic needs
– to have access to basic, essential goods and services such as
adequate food, clothing, shelter, health care, education, public
utilities, water and sanitation.
What is the duty of consumer ?
• Duty of the consumer to check weights, balances, prices etc. and read
the labels carefully. To update oneself about the various schemes of
consumer protection. Duty not to fall in the trap of misleading
information and advertisements.
How is Consumer Awareness Spread ?
• The enactment of the COPRA (Consumer Protection Act) has led to
the setting up of separate departments of Consumer Affairs in central
and state governments. These make people aware of exploitations in
the markets and also tells on how to file cases in exploitation.