You are on page 1of 60

THE MARKETING

MIX –
PROMOTION AND
TECHNOLOGY IN
MARKETING

Chapter 14
IGCSE Business Studies
Presented by: IRAM JAMIL
LEARNING OBJECTIVES
• Role of promotion decisions in the marketing mix
• Aims of promotion
• Different forms of promotions and how they influence sales
• When to use different forms of promotion
• The importance of marketing budget in making promotion
decisions
• How technology influences the marketing mix

Presented by: IRAM JAMIL


PROMOTION
Promotion gives the
customers information about
the rest of the marketing
mix.
Without it, consumers would
not know about the product,
the price it sells, or the place
where the product is sold.
INTRODUCTION TO THE TOPIC
• Promotion includes several different types of promotion and
advertising.

• Most goods are produced for mass market – need advertising and
promoting

• Producers goods are often sold directly to other businesses by sales


representatives but also advertised in magazines or leaflets are sent
out to businesses informing them about the product.
Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
Above-the-line promotion: a form of
promotion that is undertaken by a business
by paying for communication with
consumers.

Advertising: paid-for communication with


consumers to inform and persuade, e.g. TV
and cinema advertising.

Presented by: IRAM JAMIL


Below-the-line promotion: promotion that
is not a
directly paid-for means of communication,
but based on
short-term incentives to purchase.

Sales promotion: incentives such as special


offers or special deals directed at
consumers or retailers to achieve short-
term sales increases and repeat purchases
Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
ADVERTISING

Informative Persuasive
advertisement advertisement

It is where the
emphasis of
advertising or sales
promotion is to give Advertising or promotion which is
full information trying to persuade that they really
about the product. need the product and should buy it.

e.g., laptop
e.g., 1 million by Paco
advertisements
Rabanne

Presented by: IRAM JAMIL


Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
THE ADVERTISING PROCESS

Presented by: IRAM JAMIL


Presented by: IRAM JAMIL
The target audience
refers to the people
who are potential
buyers of the
product or service.

Target Audience
Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
ADVERTISING DECISIONS – WHICH MEDIA
TO USE? Message to be
Size of
Cost communicate
audience
d

Legal and
Other aspects of the marketing
other
mix
constraints

The profile of the target audience in terms


of age, income levels, interests and so on
Presented by: IRAM JAMIL
SALES PROMOTION

Below-the-line Price reductions


promotion. Gifts
BOGOF

Support advertising
and encourage new
or existing Competitions
consumers to buy Point-of-sale displays
the product. Demonstrations

Sales promotion- Used in short term to


Dump bins
incentives aimed to give a boost to sales. Not
After sales services
used for long periods of
consumer to achieve short time.
Free samples
term increases in sales.
Presented by: IRAM JAMIL
SALES PROMOTION

27
Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
PRICE REDUCTIONS
• Reduced prices in shops at specific times of the year

• Money-off coupons to be used when a product is next


purchased – mostly found on the bottom of leaflets, in
newspapers, or on the packet of product itself.

• Can be linked to loyalty cards

• Encourages customers to try the product – in hope to become


regular customer
Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
32
Presented by: IRAM JAMIL
33
Presented by: IRAM JAMIL
GIFTS
• Small gifts are placed in the packaging of a product to encourage
customer to buy it.

• Often used with the products

• Coupons are put on the back of the packets and have to be cut out and
collected. After specific number, gift can be claimed, such as a story
book.

• Require several packets of the products to be purchased

• Aim – customer may continue to buy


Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
BOGOF
• This is where multiple purchases are
encouraged.

Presented by: IRAM JAMIL


37
Presented by: IRAM JAMIL
COMPETITIONS
• Packaging of a product may include an entry
form which allows the customer to enter a
competition.

• The price is often an expensive item such as a


car.

• Encourages customer to buy the product


Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
POINT-OF-SALE DISPLAYS AND
DEMONSTRATIONS
• Point-of-sale is a place where product is being
sold – usually a shop.

• A special display of the product

• Demonstrations of how product can be used


Presented by: IRAM JAMIL
POINT OF SALE
DEMONSTRATIONS

41
Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
AFTER-SALES SERVICE

• Important for expensive products such as car and laptops

• Way of encouraging consumer to buy

• Reassurance that product will be taken back or get


repaired if something goes wrong in first few weeks of
use.

44
Presented by: IRAM JAMIL
FREE SAMPLES
• Most commonly used with products like food and
cosmetics

• It can be handed out in the shop to encourage the


consumer to try and then hopefully buy it.

• Can be delivered to houses

• Can be given away with other products


Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
A marketing
budget is a
financial plan for
the marketing of a
product or product
range for a
specified period of
time.
Marketing budget
Presented by: IRAM JAMIL
THE IMPORTANCE OF THE MARKETING BUDGET
• Promotion decisions – most important factor is marketing
budget

• Size of market budget – It specifies how much money is


available to market the product or range/ how much company
can spend

• Cost effectiveness is necessary

• Compare the cost of advertising with increase in expected sales


51
Presented by: IRAM JAMIL
WHICH TYPE OF PROMOTION SHOULD BE
USED?
The stage of product life cycle that has
been reached
New Product / at the time of launch: informative advertisement
Well established product / at maturity: persuasive advertisement

The nature of the product itself


Advertisement for producer goods vs consumer goods
Cultural issues involved in international
marketing

The nature of the target market


Local, national or international and its size
Presented by: IRAM JAMIL
SPONSORSHIP

Sponsorship is a type of
advertising where a
company pays to be
associated with a specific
event, activity, individual
or project.
SPONSORSHIP

Concerned with promoting good image of company or its products

Raise public awareness of the product

Presented by: IRAM JAMIL


55
Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
Presented by: IRAM JAMIL
HOW TECHNOLOGY INFLUENCES THE MARKETING MIX?

• Integrated into marketing decisions


• Presents new opportunities for businesses
• 4ps – technology

Presented by: IRAM JAMIL


Presented by: IRAM JAMIL
Presented by: IRAM JAMIL

You might also like