DEMING

CHAIN
REACTION

Presented by
K V Sai Bhumika
Legend in Leadership
First Step is
Improving Quality
PDCA Cycle is a continuous
improvement cycle to achieve high
levels of quality in products and
processes.
 Application of Deming Chain Reaction

CLIENT: Software Development

Company
Issue : Complaint Received on Specific
software feature

Plan Do check Act

 Industry:
Automative parts
Manufacturing
Client :
Toyota

Case Study
Plan
Objective is to reduce defects by 30% within next 6
month
Identify Rootcause of Problem
Analyze current production process
 30%
DO
After thorough analysis
1.Maintenance and Calibration of
Machinery -Optimal performance
2.Comprehensive Training Program to
employees
70%
3.Collaboration with Supplers
Check
Monitor the defect rate continuously against Targted rate 30% and Actual
rate -25%
Act
After Analysing the Feedback, They took the
following actions
1.Enhance the Training program
2.providing ongoing support and mentoring to
operators
3.Establishing a Consistent Feedback Mechanism
Thank You