*

Name - Kajal
Class- M.com-1
Roll no.- 221311
* Meaning
* Components
* Characteristics
* Need
* Benefits
* Working of expert system
* Steps of solving problems
* “An expert system is a computer system that emulates ,or acts inall
respect with the decision –making capabilities of a human expert.”

The system will consist of :-

* A large database of knowledge .
* Facilities for searching the knowledge database .
* A set of rules for making deductions from the data.
 *Components
* Two main components of expert system:-

* Knowledge base

* Inference engine
* The highest level of expertise:- It provides efficiency ,accuracy and
imaginative problem solving.

* Right on time reaction :- the total time must be less than the time
taken by an expert to get the most accurate for the same problem.

* Good reliability:- Reliable + no mistake

* Flexible

* Effective mechanism:- Efficient mechanism to administer the

compilation of the existing knowledge in it.
 *Need for expert system
* Humans expertise is very scarce.

* Humans gets tired from physical and mental workload.

* Humans forgets crucial details of a problem.

* Humans are inconsistent in their day –to-day decision .

* Humans have limited working memory.

* Humans lie , hide, and die.

* Availability :- they are easily available due to mass production of
software.

* Less production cost:- production cost is reasonable. This makes them

affordable .

* Speed :- they offer great speed .they reduce the amount of work an
individual puts in .

* Less error rate:- error rate is low as compared to human errors.

* Reducing risk:- they can work in the environment dangerous to

humans .
* Working of expert system
*Steps of solving
problems
 * Problem assessment
Task 1:- determine motivation of organisation .

Task 2:- identify candidate problems.

Task 3:- perform feasibility study.

Task 4 :- perform cost.

Task 5:- select the best project.

Task 6:- write the project proposal.

* Knowledge acquisition
& analysis
 * Design and
implementation
This phase begin with the selection of the knowledge representation technique and
control strategy . The selection of a software tool that best meet the need of the
problem. According to the following task:-
* Testing
* Documentation
 * Maintenance
After finished all of the designing , implementing ,testing and documentation ,
PDAMum may need to be refined or updated to meet current needs. It is
extremely important to keep good records on any changes made to PDAMum .