TECHNOLOGY ONLINE COMMUNICATION is a form of communication, using the various channels available on the Internet to communicate and interact online to relay a message to a targeted audience.
the ultimate goal of the online communication is generally
increasing the visibility of a good or service or enhancing the image of an organization, and sometimes it is just entertaining communicating and having fun. Communication tools handle the capturing, storing, presenting and communicating the information, usually written but increasingly including audio and video as well. Interactive tools handle mediated interactions between a pair or group of users. They focus on establishing and maintaining a connection among users, facilitating the mechanics of conversation and talk. One can add friends to a contact or “buddy” list by entering the person's email address or messenger ID. If the person is online, their name will typically be listed as available for chat. Clicking on their name will activate a chat window with space to write to the other person, as well as read their reply. ELECTRONIC MAIL (E-MAIL) A computer-based system for exchanging messages through mail servers. is a store-and-forward system: A message delivery system in which messages are forwarded between servers and then stored on those servers until they are picked up. FORUM a web-based discussion and advice- sharing site; more feature-rich type of newsgroup Users register on the web site so that their posts will be identifiable A forum thread is a post along with all the comments to it Many companies have tech support forums for their products INTERNET FORUM These allow users to post a “topic” for others to review. Other users can view the topic and post their own comments in a linear fashion, one after the other. Most forums are public, allowing anybody to sign up at any time. A few are private, gated communities where new members must pay a small fee to join. Blog: A web page containing personal experiences and opinions, with posts listed most-recent-first blog platform: A web server that hosts the blogs of individuals, either free or for a small fee. Examples: WordPress, Typepad, and Blogge Microblog: A service that allows the posting of short messages. A status update service such as Twitter, limited to a very few characters per post. Unlike , microblogs can be seen by anyone and can be commented on by anyone NEWSGROUPS Newsgroup-An online discussion group; predates the web, forerunners of web-based forums that are popular today Usenet- A global distributed discussion system of servers hosting public newsgroups Newsreader- An application used by people to read Usenet articles, or an email client that supports newsgroups; organizes incoming messages from newsgroups and allows users to read and respond to them NNTP (network news transport protocol)transports news articles between news servers and clients reading and posting articles SOCIAL NETWORK SERVICES These allow people to come together online around shared interests, hobbies or causes. For example, some sites provide dating services where users post personal profiles, locations, ages, gender, etc and are able to search for a partner. Other services enable business networking and social event meetups An Internet-based system enabling users to interact in real-time and by using messaging programs Umbrella term for sites such as Facebook, Twitter, LinkedIn, and Google+ User creates a profile and posts status updates, writings, photos, and forwards Some services use tags, or hashtags (#) which are searchable labels that can be added to posted content allow other people to find like-minded users Some social network are specialized (Instagram for photos, Vine for video, Reddit for news, YouTube for video-sharing) VOIP VOICE OVER IP (VOIP) is used to make voice calls via the Internet Turns the voice message into data packets and sends them as if they were other Internet data IP, short for Internet protocol, is used to identify individual devices that are connected to the Internet and to route calls between them. Skype and Truphone are popular VoIP apps Some IM clients also allow you to make voice calls Apps like Skype and Facetime also allow video chat VIDEOCONFERENCING is feature-rich, group video chat Can include computer application sharing, voice, text chatting, and document collaboration uses the same underlying protocols as VoIP uses, but it requires much more bandwidth. enables multiple people to video chat at the same time Social networking (business) Increasingly used for advertising Many social networking sites are dedicated to matching job-seekers with employers Blogs Expressing your personal opinions and providing updates about yourself Microblogs Very short summary updates you want existing followers to see Forums Discussing topics of shared interest Communicating as part of a community VoIP calls Chatting with friends or business associates Keeping in touch with families Required a reliable high-speed web connection Videoconferencing Appropriate mainly for the workplace or schools Allows groups of people to interact visually