IMPACT OF CONFLICTS AND

ORGANIZATIONAL CHANGES ON THE

COMMUNICATION PROCESS

6.53

Group 2___________________________
 INTRODUCTION
The success of every organization greatly depends
on its ability to effectively communicate. Conflicts
and organizational shifts, however, can have a major
effect on the flow of information.
Miscommunication, distrust, and a failure to work
together are all possible outcomes of a team conflict.
Uncertainty and worry caused by organizational
changes like restructuring or layoffs can also hinder
employees' ability to communicate effectively.
Organizational changes and disagreements can
hinder communication. Recognizing these issues
and actively resolving them through effective
communication tactics is essential to strong working
relationships, engagement, and organizational
success.

Group Project Part 1 2

 MEET OUR CREW

Click icon to add picture Click icon to add picture Click icon to add picture

Aneena Sheela Nath

Leader Project Manager Researcher Writer & Editor

3
 TEAM RULES
Duplicate the slide/add more slides if necessary.

•Team
Communicate
Participation Conflict Resolution
•Openly
Respectful • Collaborative problem-solving
•Communication
Confidentiality
trust and • Time-bound resolution
• Follow-up and evaluation
Team Communication Style Decision Making
• Clear and concise communication • Inclusive participation
• Timely response • Follow-up and implementation
• Clarity and confirmation • Review and evaluation

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SELECT THE TOPIC &
IDENTIFY THE AUDIENCE

In order to lessen the influence of conflicts on the

communication process, it is essential for
organisations to handle them quickly and effectively.
Organisations can manage disputes and enhance
communication dynamics at work by using tactics
including mediation, conflict resolution approaches,
cultivating an environment of open communication,
and conflict management training.

Group Project Part 1 6

 AUDIENCE
Audience Goals Audience Needs
• Communicate
decisions and strategic
rationale
to gain buy-in
support from and • Need clear and effective communication

• employees.
channels to convey strategic decisions
Ensure
accuratetimely and
dissemination and changes to employees.
of information
address to
concerns, • Require communication tools and
reduce
maintainrumors,
employeeand resources to address conflicts, manage
engagement. change, and maintain organizational
stability.

Audience Demographics Topic Description

• Different generations may have varying
communication preferences and
expectations.
• Communication needs may differ based on
job levels and roles within the organization.
• Cultural and ethnic backgrounds can
influence communication styles and
preferences.
The importance of effective communication
during conflicts and organizational changes, and
provides strategies, best practices, and case
studies that demonstrate how communication
can be leveraged to navigate challenges, foster
understanding, and facilitate successful
outcomes in such situations.

7
STEP 3:
RESEARCH AND
GATHER DATA
Impact of Conflicts and
Organizational Changes on the
Communication Process" explores
how conflicts and changes within an
organization affect the
communication process. Let's delve
into the details of this topic:
.

Group Project Part 1 8

 BIBLIOGRAPHY CARDS

• Spaho, K. (2013). Organizational communication and conflict

management. ResearchGate. https://www.researchgate.net/publication/
291995217_Organizational_communication_and_conflict_management
• 14.2 Causes of Conflict in Organizations - Organizational Behavior | OpenStax.
(n.d.). https://openstax.org/books/organizational-behavior/pages/14-2-causes-of-conflict-in-
organizations
• Shonk, K. (2023). 5 Conflict Resolution Strategies. PON - Program on Negotiation at Harvard
Law School. https://www.pon.harvard.edu/daily/conflict-resolution/conflict-resolution-
strategies/
• 7 rules for team communication. (n.d.). https://www.nooa.app/en-gb/magazine/7-rules-for-team-
communication

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STEP 4:
OUTLINE
THE REPORT
Introduction
Literature Review
Research Methodology
Impact of Conflicts on the
Communication Process
Impact of Organizational Changes on
the Communication Process
Data Analysis and Findings
Recommendations
Implications and Conclusion

Group Project Part 1 10

 REPORT OUTLINE
In order to better understand how conflicts and
organisational changes impact communication inside
organisations, the "Impact of Conflicts and
Organisational Changes on the Communication
Process" project is being undertaken. The project
aims to comprehend the varied effects of disputes
and changes on communication channels, trust,
collaboration, emotions, and other elements through
extensive study, data collection, and analysis. The
initiative will offer suggestions and tactics to lessen
the adverse effects and improve effective
communication in such situations. The project's
findings will be compiled in a thorough report and
presentation, which will be distributed to important
stakeholders in order to encourage improved
communication techniques in organisations that are
going through conflict or change.

Group Project Part 1 11

STEP 5:
TIMELINE
Reorganize the timeline based on your project
plan.

Group Project Part 1 12

 PROJECT TIMELINE

Draft plans Run focus groups Gather feedback

Feb 2023 May 2023 Oct 2023

2023 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

2023 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

Test with businesses Regional launch Deliver to client

Feb 2023 July 2023 Dec 2023

GROUP PROJECT PART 1 13

THANK YOU
Group #___________________

Group Project Part 1 14