London Borough of Lewisham Health & Safety accident / incident reporting flow chart

An accident, incident or near miss which causes, or has the potential to

cause, an injury or loss sustained in the course of a work activity or on
work premises involving one or more of:
Employee, Contractor / Client, Is the injury serious?
Member of the Public, Agency Staff, or
Pupil / Student, Work experience. • causing closure of work premises / school NO
• seven days+ work absence
• hospitalisation required
RIDDOR • asbestos exposure
Full details of what constitutes a RIDDOR reportable incident are • major injury*
available from the HSE website at http:// • fatality
www.hse.gov.uk/riddor/reportable-incidents.htm
* Major injury includes (but is not limited to):
• fracture YES
• dislocation
• Complete HSE RIDDOR report on F2508 online form within 10 days of
loss of sight (temporary or permanent)
• the occurrence. See http://www.hse.gov.uk/riddor/report.htm.
injury resulting in unconsciousness
• Notify the LBL Insurance Team on 020 8314 7109
acute illness requiring medical treatment

ADVICE
If in doubt, please consult: Undertake an investigation into the circumstances, causes and
• Schools Health & Safety Team: 020 8314 7723 response to the incident. Document the facts, actions taken and
• Insurance Team: 020 8314 7109 witness statements and conclude with findings and recommendations
• Legal Services: 020 8314 6440 to prevent a re-occurrence.
• Human Resources: 020 8314 9828
• Health & Safety Executive: 0345 300 9923

Complete a CS2 (hardcopy) or CS3 (online) incident report as soon as

possible following the occurrence, including recommendations to
Pass completed CS2/CS3 incident report to line manager for approval and prevent a re-occurrence.
record keeping.

School to collate and report on H&S incidents to assist LBL management Service makes agreed changes in line with recommendations in
assess and monitor health, safety and welfare. CS2/CS3 report. Updating H&S risk assessments, local procedures
and control measures as required.

Corporate H&S Team collate and report on H&S incidents to assist LBL
management assess and monitor health, safety and welfare.

On review Corporate
H&S Team and school YES
or Management
identify need for
further action.
NO
Case closed
CHST AG - Reviewed Aug 2016
Health & Safety Guidance and Support Information CS2 (hardcopy) and
CS3 (on-line) incident reporting for Schools
Please report to the Lewisham online accident reporting
system:
• All accidents and incidents that have caused a physical injury.
For example; slips, trips & falls, hit by an object or person, cuts
etc..
• All acts of violence and aggression against employees,
including verbal abuse.
• All near misses that have the potential to cause an injury or
loss.
• All bites to either employees or pupils, including recording the
severity of the bite.
• Where any person at work is incapacitated by routine work for
more than seven consecutive days (excluding the day of the
accident) because of an injury resulting from an accident
arising out of or in connection with that work. A report must be
sent to the HSE as soon as practicable and in any event within
10 days of the accident.
• Any accidents/incidents that are reportable under the
Reporting of Injuries, Diseases and Dangerous Occurrences
Regs, 2013 (RIDDOR) must be reported online using the
F2508 form to the HSE. This must be done immediately for a
fatality or major injury and within 10 working days for all other
incidents.
Pupil injuries in Schools / Children’s Centres
• For all head injuries to pupils, including playground accidents,
ensure the treatment given is recorded.
• Head injuries sustained from a bang on a solid hard surface
(floor, wall etc.) should continue to be reported on a CS2/CS3.
• Other injuries such as head to head bumps, hit by a soft ball or
light object, contact with a gate/fence etc.. should be written
into your incident book but not reported on a CS2/CS3 unless
there are other injuries for example: cuts or lacerations or the if
child’s health deteriorates following the incident.
See guidance sheet/flow chart overleaf to help assess reporting
steps
Please ensure that:
• Actions to prevent reoccurrence are recorded whether
using either the CS2 (hardcopy) or CS3 (online) incident
reporting forms.
• When reporting, do not record any personal data (names
etc.) in the ‘free’ text boxes to comply with data protection
requirements.
• Investigations are completed and documented when
necessary - see Corporate Health & Safety (H&S)
guidance.
• Witness statements are taken when necessary.
• For all RIDDOR reportable incidents an online F2508 form
is completed within the defined timescales. See HSE
website for more guidance at http://
www.hse.gov.uk/riddor/index.htm.
• If reporting a RIDDOR incident online or by telephone to the
HSE please retain the incident reference number they give
you and include it on all reporting for internal Lewisham
purposes.
• The Corporate H&S Team is notified of any RIDDOR
incidences at the same time as reporting them to the HSE.
• All CS2’s and CS3’s are seen and signed off by the
Manager/Head Teacher or other person who has the
responsibility and authority to agree any actions and
authorise changes to work practices.
• When reporting using the CS2 (hardcopy) form, the form is
forwarded promptly to relevant managers or appointed
persons for entry or attachment to CS3 (online) report.
For additional support please contact the Corporate H&S Team
at corporatehealthandsafety@lewisham.gov.uk
or on 0208314 6110 or Schools H&S Team,
charles.shava@lewisham..gov.uk or on 02083147233