QUALITY MANAGEMENT SYSTEM

 “coordinated activities to direct and control an organization with regard to quality”.

(WHO)
 “A set of co-ordinated activities to direct and control an organisation in
order to continually improve the effectiveness and efficiency of its
performance.” (dti)
 QMS mendefinisikan proses yang menghasilkan produk dan
pelayanan yang berkualitas.
KOMPLEKSITAS
TAHAPAN ANALISIS
DI LABORATORIUM

 Kompleksitas di laboratorium
 Preanalitik
 Analitik
 Pasca analitik