THERAPEUTIC

COMMUNICATION
 Communication
• Giving, receiving, and interpreting of
information through any of the five
senses by two or more interacting
people
What is Therapeutic Communication?
• An interaction that is helpful and healing for one or
more of the participants
 Goals of therapeutic communication
• To establish a therapeutic nurse patient relationship

• To identify client’s most important needs

• For assessing client’s perception and the problem

• To facilitate clients expression of emotions or feelings

• Helps the problem solving

• Identify the area of conflict and anxiety

• To identify clients strength and weakness

• To have an effective therapeutic communication, the nurse must consider

privacy and respect of boundaries, use of touch and active listening
Characteristics of therepeutic communication

2
dimensions

Response Action
dimension dimension
Response dimension

• Genuineness

• Respect

• Empathetic understanding

• Concreteness
Action Dimension
• Confrontation
• Immediacy
• Nurse Self Disclosure
• Patient Self Disclosure
• Catharsis
• Role play
Types of therapeutic communication

Verbal
communication

Non verbal
communication
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