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Internet of Behaviour
Internet of Behaviour
BEHAVIOUR
Praveenkumar P
Contents
■ Introduction
■ Application
■ Example
■ Benefits
■ Drawbacks
■ IOB and real world
■ Contribution
■ Value
■ Conclusion
INTRODUCTION
■ The combination of IoT and IoB is extremely powerful with its ability to influence
consumer behaviour and hence digital marketing could use this power as part of
its tool kit.
EXAMPLES
■ Understand Consumer Behaviour
■ Improve Consumer Experience
■ Converts Data into Valuable Information
■ Effective Marketing
Risks of Internet of Behaviour (IoB)
■ Cybersecurity
■ Privacy Concerns
IoB and the Real World
By 2025, 40% of the global population will be subject to at least one IoB
program (whether government-run or commercial) and digitally tracked
to influence their behavior. It will help:
Replace multiple unnecessary customer surveys
Gain better clarity on where the customer is shopping
Provide real-time notifications about discount announcements and outlets
Study how customers interact with specific devices, services, and products
IoB can be a powerful tool to leverage sales and marketing to create effective
strategies that make a difference in what is offered to consumers.
What does the IoB mean and contribute?
■ Through Big Data, information can be accessed from multiple points of contact.
■ This makes it possible to explore the data from start to finish, to know where the
customer’s interest in a product begins, their journey to purchase and the
methodology used to make the purchase.
■ This provides the ability to create more touch points to positively engage with
the consumer.
Conclusions
■ Undoubtedly, A/B testing, SWOT analysis and many other techniques have helped
companies for years to build their product and marketing strategies to create and
promote that users would want to buy.
■ The IoB will take this trend to the next level, and is set to generate considerable
momentum in the development of the sales industry.
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