ORGANISATIONAL CULTURE OR

CLIMATE
UNIT - IV

@ Dr. Rajul Bhardwaj 1

 ORGANISATIONAL CULTURE:
• The internal working environment of every
organisation has certain commonly perceived
psychological characteristics or traits which
are collectively called its climate or culture.

@ Dr. Rajul Bhardwaj 2

 COMPONENTS OF O.C.
• INDIVIDUAL AUTONOMY: THE DEGREE TO WHICH EMPLOYEES ARE FREE TO
MANAGE THEMSELVES OR ARE NOT ACCOUNTABLE TO OTHERS.

• POSITION STRUCTURE:THE EXTENT OF FORMALISATION, CENTRALISATION AND

DIRECT SUPERVISION.

• REWARD ORIENTATION:THE EXTENT TO WHICH REWARDS ARE RELATED TO

PERFORMANCE AND THE REQUIRED.

• CONSIDERATION: THE EXTENT TO WHICH PEOPLE IN THE ORGANISATION OFFER

SOCIOEMOTIONAL SUPPORT.

• CONFLICT: THE EXTENT OF DIFFERENCES PRESENT BETWEEN INDIVIDUALS AND DEPARTMENTS

AND THE WAY IN WHICH THEY ARE RESOLVED.

• GROWTH & DEVELOPMENT: THE SCOPE FOR SELF DEVELOPMENT AND GROWTH
IN THE ORGANISATION.

• RISK TAKING: THE DEGREE OF FREEDOM TO EXPERIMENT WITH NEW IDEAS.

• CONTROL: FORMAL CONTROL OVER EMPLOYEES@ Dr. Rajul Bhardwaj 3
 DETERMINANTS OF O.C.
Factors which influence the above dimensions of OC
are as follows:-
• Economic Conditions.
• Leadership Style.
• Organisational Policies.
• Managerial assumptions about Human nature:
Theory X & Theory Y.
• Managerial values and ethos.
• Employees characteristics.
• Organisational size.@ Dr. Rajul Bhardwaj 4
 HOW IS O.C. MAINTAINED:
• What makes OC enduring is the socialisation
process of an organisation. Socialisation process
has 3 stages:-

• PREARRIVAL, ENCOUNTER & METAMORPHOSIS

@ Dr. Rajul Bhardwaj 5

 INSTRUMENTS FOR DATA COLLECTION:
• In India Pareek and Rao prepared a directory which provides exhaustive lists of
different types of instruments developed and used in indian organisations as well
as those adopted to suit Indian conditions.
• Somnath Chattopadhyay has developed a questionnaire to study organisational
environment. It collects data on 12 dimensions on a 5 point scale. These
dimensions are: Decision making, recognition, growth, grievance-management,
team support, supervision, communication, creativity, standard, trust, structure
and overall identity.
• Another instrument which has been developed by Udai Pareekh is Motivational
Analysis of Organisation Climate (MAO-C). It collects data about the dominant
motivation pattern consisting of 6 motivations- achievement, influence, extension,
control, dependency and affiliation.
• In the early 1980’s, when BHEL completed 25 years, an opinion poll was conducted
among its 75,000 employees to know their perception about management culture.
This included questions on several aspects such as job satisfaction, team work,
working conditions, motivation, remuneration, pride in the company etc.

@ Dr. Rajul Bhardwaj 6