Professional Documents
Culture Documents
• Further, the early report on the Computer Based Patient Record called
for an urgent across-the-board commitment to continuous
improvement; incremental upgrades by individual hospitals and other
providers would no longer suffice
• One of the earliest and most influential was PITAC: The President's
Information Technology Advisory Committee.
THE PRESIDENT’S INFORMATION TECHNOLOGY ADVISORY
COMMITTEE
In 1997, an Executive Order of the President established the
visionary, 24-member President's Information Technology Advisory
Committee (PIIAC).
Over next few years, PCAST studied and produced reports on issues
ranging from energy and technology to nanotechnology to
personalized medicine.
T E C H N O L O G Y
The Role of Technology in the Medication-Use Process
These industries not only acknowledge and accept the notion that individuals will make
errors from normal mental slips and lapses in memory, but recognize that enhancing
safety system design through the use of technology is an invaluable tool in the
prevention of potentially life-threatening mistakes.
Consumers have become increasingly concerned that hospitals are less than safe
following the numerous mass media reporting of medical mistakes, which have resulted
in patient harm and deaths. In 1995, there were television and newspaper accounts that
reported the tragic death of a patient from a preventable ADE due to an inadvertent
administration of a massive overdose of a chemotherapy agent over four days. This
particular error became a watershed event for patients, practitioners, and healthcare
organizations alike, not only because it occurred at the world renowned Dana Farber
Cancer Institute, but also because it happened to the prestigious Boston Globe
healthcare reporter, Betsy Lehman
Computerized Prescriber Order Entry (CPOE)
Many factors demonstrate the need for a shift from a traditional paper-based system
that relies on the practitioners’ vigilance to automated order entry, record keeping, and
clinical care. These factors include accessing patient information spread across multiple
organizations that may be unavailable, especially in large organizations and, therefore,
medical care would be provided without pertinent patient information
For more than 20 years, barcode technology has clearly demonstrated its power to
greatly improve productivity and accuracy in the identification of products in a variety of
business settings, such as supermarkets and department stores. Proven to be an
Barcode-Assisted Medication effective technology, it quickly spread to virtually all other industries. Yet, many
Administration (BCMA) organizations in the healthcare industry have not fully embraced this valuable technology
as a method to enhance patient safety. Although few medication errors have been
reported with these systems, it can be hypothesized that some of the following types of
errors could occur, especially if the system includes only the most basic of functionality:
• Wrong dosage form: Certain drug shortages may force a pharmacy to • Wrong drug: In situations when the nurse received an alert indicating
dispense a different strength or concentration (mg/mL) other than that the wrong medication was selected, but the alert is overridden
what is entered in the BCMA software. and the medication is administered. - Wrong dose: These systems are
limited in their capability to verify the correct volume (e.g., 1mL) of
• Omissions: After the patient’s barcode armband and medication have oral or parenteral solutions to administer. Most systems prompt a
been scanned, the dose is inadvertently dropped onto the floor. This nurse to manually enter the volume that was administered.
results in a time lapse between the documentation that the
medication was supposedly administered and the actual • Unauthorized drug: An order to hold a medication unless a lab value
administration after obtaining the new dose. is at a certain level such as an aminoglycoside (i.e., elevated
gentamicin drug level).
• Extra dose: An extra dose may be given when there are orders for the
same drug to be administered by a different route. For example, if • Charting errors: Distinguish the indication for the administration of
one nurse gives an oral dose and is called away and the covering the medication (Tylenol 650mg every four hours as needed for pain
nurse administers the dose intravenously (IV). The problem arises or fever).
when there is no alert between profiled routes of administration
indicating that the medication was previously administered by one
route that is different than the second route.
Automated Dispensing Cabinets (ADCs)
The introduction of smart infusion technology has changed the paradigm of infusion
therapy by removing the reliance on memory and human input of calculated values to a
software-enabled filter to prevent keystroke errors in programming infusion devices for
delivery of parenteral medications. Smart pumps can include comprehensive libraries of
drugs, usual concentrations, dosing units (e.g., mcg/kg/min, units/hour) and dose limits
as well as software that incorporate institution-established dosage limits, warnings to the
practitioner when dosage limits are exceeded, and configurable settings by patient type
or location in the organization (i.e., ICU, pediatric ICU [PICU]).
IMPLEMENTATION OF TECHNOLOGY
Implementing any form of technology in a healthcare organization can be an imposing
task. Many organizations have purchased various forms of automation, with little or
inadequate planning and/or preparation, which can lead to errors as well as the
development of serious problems. Therefore, it is vitally important to thoroughly plan for
necessary workflow changes and to remember your goal is to improve clinical
processes, which can be facilitated by technology. Foremost, the process will require
total commitment from the organization’s executive and medical leadership as well as all
staff members who will be affected by the implementation.
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3A4
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