The document proposes an interdisciplinary plan to address errors in electronic health records (EHRs) through a workload management model. The plan aims to reduce EHR errors by balancing clinical documentation duties and other work. It also improves communication, information quality, and staff performance. Key elements include coordinating work processes, reviewing policies, educating staff, and fostering attitudinal changes. The strategies draw from Rogers' Diffusion Theory and focus on restructuring work and addressing issues causing duplicate or inaccurate records. Resources will support implementation and evaluation will assess outcomes like error rates and employee burnout.
The document proposes an interdisciplinary plan to address errors in electronic health records (EHRs) through a workload management model. The plan aims to reduce EHR errors by balancing clinical documentation duties and other work. It also improves communication, information quality, and staff performance. Key elements include coordinating work processes, reviewing policies, educating staff, and fostering attitudinal changes. The strategies draw from Rogers' Diffusion Theory and focus on restructuring work and addressing issues causing duplicate or inaccurate records. Resources will support implementation and evaluation will assess outcomes like error rates and employee burnout.
The document proposes an interdisciplinary plan to address errors in electronic health records (EHRs) through a workload management model. The plan aims to reduce EHR errors by balancing clinical documentation duties and other work. It also improves communication, information quality, and staff performance. Key elements include coordinating work processes, reviewing policies, educating staff, and fostering attitudinal changes. The strategies draw from Rogers' Diffusion Theory and focus on restructuring work and addressing issues causing duplicate or inaccurate records. Resources will support implementation and evaluation will assess outcomes like error rates and employee burnout.
an interdisciplinary approach. Summarize the evidence-based interdisciplinary solution to EHR errors. Describe the implementation processes for the plan and the strategies for managing resources. Propose evidence-based criteria for evaluating the attainment of project goals. Introduction Electronic health record (EHR) systems ensure quality and safe patient service delivery. Inaccurate patient data due to errors in the EHR system hinders the attainment of organizational goals. Bell et al. (2020) stated that EHR errors is pervasive and a leading cause of medication errors and related negative impacts. EHR-based errors are usually caused by excessive workload and the absence of automated or alternative verification measures. Therefore, it is crucial to develop and implement an evidence-based interdisciplinary plan to address the problem. Electronic Health Record Errors
Errors in electronic health record system is the inaccurate
documentation of patients’ medical information.
It is a common documentation issue that is directly linked to
medication errors and its adverse impacts (Sittig et al., 2020).
Also, it is caused by several factors such as limited interoperability
and excess workloads.
As a result, EHR-based errors result in inaccurate diagnosis and
treatment and other safety issues.
Relevance of an Interdisciplinary Approach
The interdisciplinary team approach is based on the principle of
checks and balances in the clinical documentation process.
It emphasizes accountability and responsibility during the
documentation of patient medical records.
Also, it support the integration of data verification protocols into the
EHR syste (Bell et al., 2020).
Finally, the approach prevents unnecessary duplication of patient
records and treatment information.
Interdisciplinary Plan Summary
The goal of this interdisciplinary plan is to use the workload
management model to reduce the rate of EHR-based errors (Sule, Caputo, Gohal,& Dascenzo, 2020) The proposed plan focused on workplace practices that balances the time required for EHR documentation and other clinical duties. Also, it addresses communication challenges, improves information quality, and result in optimal performance. Hence, the plan is to eliminate the adverse impacts of employee burnout, increase collaboration, and improve communication. Plan Summary: Team Roles
Coordinate and manage processes and systems for
workplace allocations. Review and improve organizational policies that contribute to excess workload. Educate relevant stakeholder on the adverse impacts of the duplication of patient records and inaccurate documentation. Foster attitudinal changes among the interdisciplinary team members (Sano & Alexander, 2020). Strategies for Plan Implementation
A change management strategy that is based on the principles
of Roger’s Diffusion Theory.
It fosters the restructuring and continuous alignment of work
processes with documentation duties (Udod & Wagner, 2018).
Also, address the personal and organizational issues that
motivates clinical workers to duplicate records or input
inaccurate data.
Finally, the plan would encourage the use of patient charts for
verification of electronic records.
Resource Management during Implementation
The element of the workload management model
would be used to improve communication among interdisciplinary teams. Gain the support of management for policy reviews and update and those of the workforce for attitudinal changes (Furlow, 2020). Provide resources for knowledge sharing, stress management, and assessment of the impacts of training programs. Evidence-based Evaluation Criteria
Feedback from patient after accessing their
open medical records and clinical notes from their care teams. Reduced employee burnout rates and higher levels of commitment. Periodic audit of patients’ EHR information. Post-implementation rates of medication errors and relevant safety issues. Conclusion
EHR-based errors are hindering the organization's
ability to achieve its objectives of investing in innovative solutions. An interdisciplinary plan that focus the use of a workload management model was developed. Organizational resources are vital to the delivery of expected outcomes. Roger’s Diffusion Theory and team leadership are the strategies for achieving the plan goals. References Bell, S. K., Delbanco, T., Elmore, J. G., Fitzgerald, P. S., Fossa, A., Harcourt, K., ... & DesRoches, C. M. (2020). Frequency and Types of Patient-Reported Errors in Electronic Health Record Ambulatory Care Notes. JAMA Network Open, 3(6), e205867-e205867. Furlow, B. (2020). Information overload and unsustainable workloads in the era of electronic health records. The Lancet Respiratory Medicine, 8(3), 243-244. Sano, J. M., & Alexander, S. (2020). Using an Evidence-Based Approach for Electronic Health Record Downtime Education in Nurse Onboarding. CIN: Computers, Informatics, Nursing, 38(1), 36-44. Sittig, D. F., Wright, A., Coiera, E., Magrabi, F., Ratwani, R., Bates, D. W., & Singh, H. (2020). Current challenges in health information technology–related patient safety. Health Informatics Journal, 26(1), 181-189. Sule, A. A., Caputo, D., Gohal, J., & Dascenzo, D. (2020). Desirable Features of an Interdisciplinary Handoff. JMIR Nursing, 3(1), e18914. Udod, S., & Wagner, J. (2018). Common Change Theories and Application to Different Nursing Situations. Leadership and Influencing Change in Nursing. Pressbooks. Retrieved from https://leadershipandinfluencingchangeinnursing.pressbooks.com/chapter/ chapter-9-common-change-theories-and-application-to-different-nursing- situations/