Professional Documents
Culture Documents
Political Economic
Cultural Natural
Technological
The external (Micro)environment
Suppliers
Channel
Consumers Company Partners
Competitors
The Internal Environment
Human
Resources
Financial
Location
Resources
Production Company
R&D
Facilities Facilities
Forces of Competition
Dealing with Competition
● Dependent on whether the company is the
market leader
● Market leader expands its presence in the
market
OR
● Market leader seeks to defend its position as
the market leader
● Market Challenger Strategies
● Market Follower strategies
Possible strategic directions
(Ansoff’s Matrix)