HERZBERG’S

“Two-Factor Theory”

Annie D. Duag - EM 104

Frederick Herzberg
• American psychologist
who became one of the
most influential names in
business management.
Frederick Herzberg
• He is most famous for
introducing job
enrichment and the
Motivator-Hygiene
Theory.
 Understanding
Motivation-Hygiene Theory
Maslow’s Hierarchy of Needs
Motivation Factors
• Factors that are related to workplace
satisfaction.
• They cover intrinsic needs such as
achievement, recognition, and
advancement.
Motivation Factors
• Motivation factors allow employees to
be content in their jobs and promote
growth.
 Motivation Factors
achievement, recognition, growth, advancement,
responsibility, and the work itself.
 Hygiene Factors
• Factors that are not related to
workplace satisfaction but must be
present in the workplace in order to
prevent dissatisfaction.
 Hygiene Factors
• Hygiene factors cover extrinsic needs
such as pay grade, workplace policy
and relationships with their peers.
 Hygiene Factors
company policies and administration, quality of
technical supervision, quality of interpersonal
relations among peers, subordinates, and
superiors, salary, job security, personal life,
working conditions, and status.
Application in the Workplace
To apply Herzberg's theory in the
workplace, employers should focus on
providing both hygiene factors and
motivators. This includes offering competitive
salaries, ensuring job security, providing a
comfortable work environment, recognizing
employee achievements, and offering
opportunities for growth and development