Professional Documents
Culture Documents
Behavior, 8e
Schermerhorn, Hunt, and
Osborn
Prepared by
Michael K. McCuddy
Valparaiso University
– Mission statements.
Managers:
– Perform jobs that involve directly supporting
the work efforts of others.
– Help other people get important things done in
timely, high-quality, and satisfying ways.
– Assume roles such as coordinator, coach, or
team leader.
Functions of management.
– Planning.
• Defining goals, setting specific performance
objectives, and identifying the actions needed to
achieve them.
– Organizing.
• Creating work structures and systems, and
arranging resources to accomplish goals and
objectives.
Managerial roles.
– Interpersonal roles.
• Figurehead.
• Leader.
• Liaison.
– Informational roles.
• Monitor.
• Disseminator.
• Spokesperson.
Managerial networks.
– Task networks.
• Specific job-related contacts.
– Career networks.
• Career guidance and opportunity resources.
– Social networks.
• Trustworthy friends and peers.