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Staffing a Business

Employment Cycle

Staffing a Business
6.3 Relationships between performance and business objectives

Stakeholder: an individual or a group that has a direct or vested interest or activities of


a business
Properly managed staff also knows as employees. Employees that are well trained are
essential to a business’s success because of their essential input in the production of a
product or providing a service. They help meet goals and targets on a day to day basis.
The employees are the true assets of an organization. They are the ones who contribute
effectively towards the successful functioning of an organization. They strive hard to
deliver their level best and achieve the assigned targets within the stipulated time
frame. Goal-setting is particularly important as a mechanism for providing ongoing and
year-end feedback. By establishing and monitoring targets, you can give your
employees real-time input on their performance while motivating them to achieve
more.
6.4 Identifying staffing needs of the business

Diversity: Diversity in the workplace means the acceptance and inclusion of employees
of all backgrounds. A diverse workplace is an important asset, since it acknowledges
the individual strength of each employee and the potential they bring.

Workplace planning: “Getting the right people in the right place at the right time with
the right skills.”
Role of HR manager:

 Ensuring the business is properly staffed. (right staff for the job and right number
of staff)
 Recruitment
 Selection procedures
 Written occupational health and safety (OHS) guidelines are met.
 Performance management
 Evaluation of practices
 Firing and hiring
4 things to be considered when HRM (Human Resource Management) is planning
staffing

 The growing demand or emphasis by employees for having flexibility in working


arrangement, e.g. flexible working hours, part time or job share arrangements and
work life balance.
 Changes in skills and education expectations with more people seeking tertiary
qualification, obtaining workers skilled in trades more difficult.
 Generation changes – awareness of the difference between the four generations,
namely baby boomers, generation x, generation Y (millennials) and generation Z
(ingeneration) and their approach to work.
 Diversity in workplace – having employees from a wide range of ethnic
backgrounds, physical abilities, gender, sexual orientation and religious beliefs.
Cost of employing the wrong people:

 Replacement costs including interviews, advertising, reference checks and training


of new employees as well as the time taken to employ new staff.

Why is staff important in a business?

 Employees are our most important customer because they can provide crucial
insights into the overall customer experience. They help meet targets (business
goal) and recommend ideas. They help the business grow and develop.
Page 401

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