ORGANISATIONAL

BEHAVIOUR Group 6
Kaustubh Amin 2210172
Muskan Saxena 2210181
Anusmita Panigrahi 2210155
Nitin Mohanty 2210184
Vikram Singh Tomar 2210214

FALKON SYSTEMS
H-TOWN TECHNOLOGIES
AND FALKON SYSTEMS
ABOUT
As a premier technology company, H-Town Technologies
promises the right expertise and an unrelenting commitment
to services. H-Town Technologies enables businesses to take
a strategic approach to boosting performance through an
optimal mix of internal staff, outside consulting resources,
and ​project outsourcing

Falkon Systems is an ecosystem comprising a suite of

products that offer tailored solutions across industries to
make business seamless

LETS GET STARTED

STRATEGIC
INTENT
To seize the market share by becoming the
cost leader and to drive innovation and
differentiation.

VISION AND MISSION

"To build world-class products that make

business communication effortless!"
H-TOWN'S
PRODUCTS &
SERVICES
H-TOWN'S USP TO
CUSTOMERS
 ORGANIZATIONAL STRUCTURE

Founder Co-Founder

Founder Co-Founder

Accounting Technology Recruiting Sales & Marketing

Sales and
Accounting Technology
Director of Technology Recruiting
Chartered Accountant Marketing
Product Manager Technical HR
(USA, India, Sri Sales Marketing
Recruiters
Senior Developers 4-5 Lanka)
(front-end, back-end, full stack) Sales Executive

Junior Developers
SEO Executive Designer
Interns
 DECENTRALISATION AND
AUTONOMY OF DECISION
MAKING
• A flat structure that promotes autonomy
• Aligns with the principles of self-directed teams and
knowledge management
• Supports motivation, engagement, and productivity
• H-Town leverages the collective knowledge of the
organization to support growth and learning Centralized Decentralized
 STRATEGIC EFFECTIVENESS
FOR H-TOWN
According to us, the organization focuses much more on Human
Relations Emphasis. We think it is because of the following
points made by Mr. Akshat:
• Autonomy is given to the employees
• Frequent training sessions for the employees
• A lot of team-building activities have been carried out since
its inception
• The company is trying to grow but not going after a lot of
profit
LIFE CYCLE OF THE
ORGANIZATION
According to us, the organization is in the Collectivity Stage
Of the Organization Cycle. We think it is because of the
following points made by Mr. Akshat:
• Not a lot of SOPs for work.
• There are just 2 major products and even they are
interrelated to one another
• Most of the R&D is done by managers and employees.
• The company is trying to grow
• Top management consists of young leadership who are
ready to do the groundwork with their staff
INFORMATION COMMUNICATION
SYSTEMS

• Email and Microsoft Teams are used for internal

communication and collaboration
• Enables efficient and effective communication
• Zoom is used for both internal communication and
customer communication
• Improves collaboration and coordination within the
organization and with external stakeholders
DIVERSITY AT H-TOWN
According to employees, the major workforce is from Female 40%
the regions of Andhra Pradesh and Telangana (about
Male 60%
80%) while the rest is from various parts of the country
Also, the male to Female gender ratio H-Town
maintains is about 60%-40%

80% employees are

from AP

Recommendations
We recommend H-Town to hire more people from
different regions so as to enhance diversity in the
organization. Restricting the regional diversity isn't a
good idea because this hampers inflow of fresh ideas 20% employees are
and perspective not from AP
CULTURE
Culture at H-Town is immensely enriching. • Rites and Ceremonies:- We observed that H-Town
They have a strong work ethic and promote actively organized varied events like secret santa, intern
work life balance through various events and dinner, cricket tournament, Diwali parties
activities
• Stories and Myths:- Mr. Akshat mentioned that
Culture Type:- Adhocracy founders came to office and shared stories of those
employees who have risen to the top. This inculcated
The culture at H-Town is one of an Adhocracy motivation among them
because they exhibit flexibility, employee
empowerment and an emphasis on individual
initiative
CONFLICT AND IT'S RESOLUTION
STRATEGIES AT H-TOWN
• Most of the senior management is in the USA and
it is not always possible to get a solution from
their side
• Hence the employees focus on the Collaborating
Approach to solve conflicts
• When necessary, managers may use a
compromising approach, which they find to be
more practical solution for problems
 ENVIRONMENTAL IMPACT Simple Complex

We believe H-Town Technology is operating in a Complex Simple + Unstable= Complex + Stable=

Unstable
and Unstable environment. We believe it to be the case High Moderate Low- Moderate
because of the following points: Uncertainty Uncertainty
• Environmentally it depends on many factors like the
Technology Sector, Economic Condition Sector, the
sociocultural sector and the international sector.
Hence we believe the environment to be complex Complex + Unstable=
Simple + Stable= High Uncertainty

Stable
• A lot of technological changes are happening in the
Low Uncertainty
field of IT and hence we believe it is operating in a H-Town operates
very unstable environment in this quadrant
 ABOUT THE
MANAGER
Mr. Akshat Ambekar
• IIM Vizag Alumnus
• Batch of 2019
• Joined Htown in 2020
• Serving as Senior Product
Marketing Manager