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Enquiries in T24 – An Introduction

LEVEL - LEARNER
Objectives

At the end of this learning unit , you will be able to

• Explain what is an Enquiry in T24


• Create Simple Enquiries in T24
• Execute Enquiries in T24
• Create Enquiries with Fixed Selection Criteria
• Create Enquiries with Runtime Selection Criteria
• Sort the output of an Enquiry and analyse the output

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What is an Enquiry ?

• Applications in T24 are used to input and store data.

• Data can be viewed by using the SEE (S) function or the LIST (L) function or the LONG LIST (L L)
function.

• To generate user defined reports – ENQUIRY Application

• An enquiry is a query that is executed to fetch data from the database and display the results in a user
defined format

• In technical terms an enquiry is a ‘SELECT’ executed in order to fetch data from T24.
• Can define Page size on the on screen display – Defines from what line it has to start displaying and till
what it has to end.

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Output of Default LIST function

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Enquiry Examples

• Create a enquiry based on the CUSTOMER application in T24 which


lists the following fields - @ID , Mnemonic, Sector, Nationality and
Residence

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Create the Enquiry

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Create the Enquiry

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Create the Enquiry

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Output

Dynamic 2
Selection
Criteria Box

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Headers in Enquiry Output
• Adding headers to Enquiry

• The enquiry report will have two headers - ‘Temenos Training’ and ‘Customer
Details’

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Create The Enquiry

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Create The Enquiry

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Create the Enquiry

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Output

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Fixed Selection

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Mandatory Selection

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Output

1
Denotes mandatory selection field
Only SECTOR field present, others removed

Fixed Selection always executed first followed by Dynamic Selection 2

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Multiple Selection Criteria

• Create a report based on the CUSTOMER application in T24 which lists the
following fields
– @ID (Customer ID), MNEMONIC, SECTOR, NATIONALITY and RESIDENCE
– Complex Condition to be used
• SELECT CUSTOMER WHERE (RESIDENCE = Value OR NATIONALITY =
Value) AND (SECTOR = 1000 OR 1001)

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Create The Enquiry

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Output

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Create The Enquiry

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Create The Enquiry

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Output

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Default Application Enquiries In T24

• T24 provides default application Enquiries . The naming convention for


these Enquiries are %Application name.
– %ACCOUNT,%CUSTOMER etc

• When you execute the LIST (L) function on the command line ,
internally the T24 system invokes the built-in Enquiry of T24.

• However you can also modify these built-in Enquiries .

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Summary

• Enquiry is a query you ask T24 about the data it has stored

• Enquiries are created using ENQUIRY Application in T24

• ENQ is an abbreviation created for ENQUIRY.SELECT

• Ensure that you specify COLUMN values for all the fields in your enquiry

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Introduction to Enquiry - A review

You will now be able to,

• Explain what is an Enquiry in T24


• Create Simple Enquiries in T24
• Execute Enquiries in T24
• Create Enquiries with Fixed Selection Criteria
• Create Enquiries with Runtime Selection Criteria
• Sort the output of an Enquiry and analyse the output

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More on Enquiries…

• Enquiries can display data in various formats like


– Pie charts
– Bar charts
– Reports that allow data to be edited not just viewed
– Reports with images
– Reports with sub totals, grand totals etc..

• Enquiries enables user defined subroutines to be attached in order to


manipulate selection criteria and field values before they are displayed

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Questions

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Enquiries in T24 – An Introduction

© Cognizant, 2015

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