Agent Visit

PUNE- 10th Oct 2023

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 Field Visit

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 Insights from Agent Visit
agents were visited( )

Key learnings are as below

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 Agent Visit
Why Prefer Type of
Name Location Primary Occupation Source of leads SB Remarks/Status Customers
helps in BT,
Existing customers, PL bad multiple
CIBIL customers, margin choice of
banks, helps in Briefly explains the product to client & then refers Salaried, businessman
Pawan Soni Pune EX Banker, Runs 3 DSA (PL/HL/BL) money for HL customers, getting GL for any the lead to our SBO
reference from old GL default customers
customers also

Any walk-in client to Can refer GL cases Any loan less than 50K is done by self, above 50K is
Godavari Nashik Ex Bosch, Runs his own jeweler's sell/purchase jewellery, above 50K, referred to SB. Now wants to give all leads to SB as Farmers, Salaried
Jewelers shop, Small finance company for GL Pledge for loan, multiple choice of does not want to block his own funds. Also does
banks cobranded marketing activities with its partners
Existing customers, Briefly explains the product to client & then refers Salaried, businessman
Harshal Nashik Runs his own DSA for PL/BL/HL reference from old PL/HL the lead to our SBO, prefers low ticket size cases
clients, Bad CIBIL cases
Vehicle loan customers pitches GL to any customer looking for margin
looking for Own Low interest
Rushikesh Pune Individual Freelancer Contribution (Margin schemes available money for vehicle loan, any commercial loan client Salaried, businessman
Money) unable to pay EMI of 1-1.5L

Client Visit
Previous Reason of
Name location Main Occupation Status/Remarks Why GL Loan Value
Occupation Loan
Santosh Pune
Works a state head in Jio for
installation of mobile tower, govt
Shifted his loan from SBI to ICICI as the
maximum tenure period was over , process 50L
Nookawar loasioning was completed in one day
HL/BL was not
construction of Shifted his loan from India Gold & Rupeek
approved as ITR
commericial ICICI because of jumping rates which led to
Runs his own cloth & footwear Construction of was too low for
Samir Shaik Pune
shop commercial properties
property, high monthly interest to (also got high LTV in
construction
75L
business ICICI), now again renewed in Aug'23, Yearly
expansion interest plan, purpose, ROI is less
with high value loan

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 SBO Visit & Current/Potential Agent Personas

SBO Potential Agents

Name Shops owners

Aasha worker

Customer Base CSC Center

Cyber Cafe
Banks Employee
Lead Generation
NBFCs Employee
More Info Insurance Agent (LIC)
Jeweler - Money lender
Recommendation Car bazaar business
EILTS Center Employee

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 Thank You
CONFIDENTIALITY
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