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Organization and Management
Organization and Management
AN D
M A N A G EM E N T
WHAT IS AN ORGANIZATION?
• GROUP OF INDIVIDUALS WHO ARE COOPERATING WILLINGLY AND EFFECTIVELY FOR A COMMON GOAL. IT
IS NOTHING MORE THAN A MECHANISM BY WHICH ADMINISTRATION DIRECTS, COORDINATES AND
CONTROLS ITS BUSINESS.
• MANAGEMENT MUST BE HUMANISTIC. WHERE MACHINE MAY HAVE STANDARD OF EFFICIENCY AND BE SET TO
RUN AT A GIVEN SPEED, HUMAN BEINGS, WHETHER MANAGER OR WORKERS, CANNOT BE SO EASILY REGULATED
TO A PRE-DETERMINED POINT OF ACCOMPLISHMENT.
MANAGEMENT STRUCTURES
MANAGERS DO NOT DO THE ACTUAL WORK OF AN ORGANIZATION. HIS SPECIFIC FUNCTIONS ARE
1. TO PLAN
2. TO ORGANIZE
3. TO DIRECT
4. TO CONTROL
PLANNING
• JOB OF MAKING THINGS HAPPEN THAT WOULD OTHERWISE NOT OCCUR. IT IS AN INTELLECTUAL PROCESS, THE
CONSCIOUS DETERMINATION AND DIRECTION OF ACTION.
1. INCENTIVE STANDARD
2. METHODS ANALYSIS
3. QUALITY CONTROL
4. PRODUCTION CONTROL
5. MATERIAL HANDLING
“ ENGINEERS AS EXECUTIVE ARE NOT PAID
FOR DOING THINGS THEY LIKE TO DO. THEY
ARE PAID FOR GETTING THE RIGHT THINGS
DONE AND MOST OF ALL IN THEIR SPECIFIC
TASK, THAT IS, THE MAKING OF RIGHT
DECISIONS.”
TO BE EFFECTIVE EXECUTIVE. ENGINEERS HAS FIVE
HABITS IN MIND:
1. THEY KNOW WHERE THEIR TIME GOES. THEY WORK SYSTEMATICALLY AT MANAGING THE LITTLE OF THEIR TIME.
2. THEY FOCUS ON OUTWARD CONTRIBUTION. THEY GEAR THEOR EFFORTS TO RESULTS RATHER THAN TO WORK.
3. THEY BUILD ON STRENGTHS. THEY DO NOT BUILD ON WEAKNESS. THEY DO NOT START OUT WITH THE THINGS THEY CANNOT
DO.
4. THEY CONCENTRATE ON A FEW MAJOR AREAS WHERE SUPERIOR PERFORMANCE WILL PRODUCE OUTSTANDING RESULTS. THEY
FORCE THEMSELVES TO SET PRIORITIES. THEY HAVE NO CHOICE BUT TO DO FIRST THINGS FIRST AND SECOND THINGS NOT ALL
5. ENGINEERS FINALLY MAKE EFFECTIVE DECISIONS. THEY KNOW THAT THIS IS ABOVE ALL A MATTER OF SYSTEM OF THE RIGHT
STEPS IN THE RIGHT SEQUENCE. AND THEY KNOW THAT TO MAKE MANY DECISIONS FAST MEANS TO MAKE THE WRONG
DECISIONS. WHAT IS NEEDED ARE FEW, BUT FUNDAMENTAL DECISIONS.
HUMANISTIC MANAGEMENT
1. WE HAVE A GOOD STAFF.
2. OUR POLICIES WERE CLEAR.
3. WE UPHELD AN IDEAL TO BE STRIVEN FOR.
4. OUR CHOSEN FIELD OF BUSINESS WAS APPROPRIATE AT THE TIME.
5. WE DID NOT ALLOW FACTIONS TO FORM WITHIN OUR COMPANY.
6. WE REGARDED THE COMPANY AS A PUBLIC INSTITUTION.
7. WE FOLLOWED A POLICY OF OPEN MANAGEMENT.
8. WE WORKED TOWARDS A SYSTEM OF MANAGEMENT BY ALL EMPLOYEES.
5 KEY POINTS SUCCESS IN ENTERPRISE MANAGEMENT
1. TO HAVE A CLEAR MANAGEMENT PHILOSOPHY, CLEAR GOALS, AND DEFINITE IDEAL.
2. TO MANAGE A COMPANY WITH THE FULL REALIZATION THAT EVERY ENTERPRISE IS A PUBLIC
ENTERPRISE.
3. TO PRACTICE OPEN MANAGEMENT.
4. TO COLLECT THE WISDOM OF THE MANY.
5. TO TRY YOUR BEST TO ACQUIRE AN UNFLAPPABLE AND SUPREMELY ADAPTABLE MIND TO ENABLE YOU
TO SEE THINGS AS THEY ACTUALLY ARE WITHOUT CLINGING TO PRECONCEIVED NOTIONS.
DIRECTING PEOPLE ON THE JOB
1. WHEN THE ORDER IS SIMPLE AND THE MESSAGE CAN BE CLEARLY HEARD.
2. WHEN PRIVACY IS IMPORTANT.
3. WHEN THE FOLLOWER IS INTELLIGENT AND RELIABLE.
4. WHEN A DEMONSTRATION IS INVOLVED.
WHEN TO HAVE WRITTEN ORDERS?
1. WHEN PRECISE FIGURES OR COMPLICATED DETAILS ARE INVOLVED.
2. WHEN ORDERS MUST BE PASSED ON TO SOMEONE ELSE.
3. WHEN THE WORKERS INVOLVED ARE SLOW TO UNDERSTAND AND FORGETFUL.
4. WHEN YOU WANT TO HOLD THE RECEIVER STRICTLY ACCOUNTABLE.
5. WHEN PARTICULAR SEQUENCE MUST BE FOLLOWED EXACTLY
6. WHEN A NOTICE OARD CAN BE SUITABLY USED.
7. WHEN YOU ARE QUOTING GENERAL INSTRUCTIONS ON HIGHER AUTHORITY.
8. WHEN A RECORD IS DESIRABLE, PERHAPS THE ORDER MAY NEED TO BE REFERRED TO IN THE FUTURE.
HOW TO GIVE EFFECTIVE ORDER?
1. CLARIFY YOUR OBJECTIVE.
2. OBTAIN FAVORABLE ATTENTION.
3. MAKE IT SIMPLE AND SPECIFIC.
4. PHRASE IT TACTFULLY FOR BEST RESULTS.
5. EXPLAIN WHY IT SHOULD BE DONE YOUR WAY.
6. LEARN HOW MUCH INFORMATION AND GUIDANCE HE NEEDS .
7. LET HIM HAVE IT.
8. INSPIRE HIS CONFIDENCE IN YOU AND THE CORRECTNESS OF YOUR ORDER.
9. NOTE HIS READINESS TO ACT.
10. GIVE HIM FAITH IN HIS ABILITY TO CARY IT OUT.
“ MOST BRILLIANT MEN ARE OFTEN NOT EFFECTIVE. THEY FAILED TO
REALIZED THAT BRILLIANT INSIGHT IS NOT BY ITSELF ACHIEVEMENT. THEY
HAVE FORGOTTEN THAT INSIGHTS BECOME EFFECTIVENESS ONLY
THROUGH HARD SYSTEMATIC WORK. INTELLIGENCE, IMAGINATION AND
KNOWLEDGE ARE ESSENTIAL RESOURCES, BUT ONLY EFFECTIVENESS
CONVERTS THEM INTO RESULTS. “