Call center artificial

intelligence (AI) market

revenue forecast worldwide
in 2019 and 2024 (in million
U.S. dollars)
Software

© Indosat Ooredoo Hutchison 2022 - www.ioh.co.id

 Call center artificial intelligence (AI) market revenue forecast
worldwide in 2019 and 2024 (in million U.S. dollars)
Call center AI market revenue worldwide 2024

3,000 2,800

2,500
Market in million U.S. dollars

2,000

1,500

1,000 800

500

0
2019 2024
Note(s): Worldwide; 2019
Further information regarding this statistic can be found on page 8.
Source(s): MarketsandMarkets; ID 1042062

© Indosat Ooredoo Hutchison 2022 - www.ioh.co.id 2

 Call center artificial intelligence (AI) market revenue forecast
worldwide in 2019 and 2024 (in million U.S. dollars)
Call center AI market revenue worldwide 2024

3,000 Your Headline

2,800
Your Notes:

2,500
Market in million U.S. dollars

2,000

1,500

1,000 800

500

0
2019 2024
Note(s): Worldwide; 2019
Further information regarding this statistic can be found on page 8.
Source(s): MarketsandMarkets; ID 1042062

© Indosat Ooredoo Hutchison 2022 - www.ioh.co.id 3

 Call center artificial intelligence (AI) market revenue forecast
worldwide in 2019 and 2024 (in million U.S. dollars)
Call center AI market revenue worldwide 2024

Market in million U.S. dollars

0 500 1,000 1,500 2,000 2,500 3,000

2019 800

2024 2,800

Note(s): Worldwide; 2019

Further information regarding this statistic can be found on page 8.
Source(s): MarketsandMarkets; ID 1042062

© Indosat Ooredoo Hutchison 2022 - www.ioh.co.id 4

 Call center artificial intelligence (AI) market revenue forecast
worldwide in 2019 and 2024 (in million U.S. dollars)
Call center AI market revenue worldwide 2024

Market in million U.S. dollars Your Headline

Your Notes:
0 500 1,000 1,500 2,000 2,500 3,000

2019 800

2024 2,800

Note(s): Worldwide; 2019

Further information regarding this statistic can be found on page 8.
Source(s): MarketsandMarkets; ID 1042062

© Indosat Ooredoo Hutchison 2022 - www.ioh.co.id 5

 Call center artificial intelligence (AI) market revenue forecast
worldwide in 2019 and 2024 (in million U.S. dollars)
Call center AI market revenue worldwide 2024

3,000
2,800

2,500
Market in million U.S. dollars

2,000

1,500

1,000
800

500
2019 2024
Note(s): Worldwide; 2019
Further information regarding this statistic can be found on page 8.
Source(s): MarketsandMarkets; ID 1042062

© Indosat Ooredoo Hutchison 2022 - www.ioh.co.id 6

 Call center artificial intelligence (AI) market revenue forecast
worldwide in 2019 and 2024 (in million U.S. dollars)
Call center AI market revenue worldwide 2024

3,000 Your Headline

2,800
Your Notes:

2,500
Market in million U.S. dollars

2,000

1,500

1,000
800

500
2019 2024
Note(s): Worldwide; 2019
Further information regarding this statistic can be found on page 8.
Source(s): MarketsandMarkets; ID 1042062

© Indosat Ooredoo Hutchison 2022 - www.ioh.co.id 7

 Call center artificial intelligence (AI) market revenue forecast
worldwide in 2019 and 2024 (in million U.S. dollars)
Call center AI market revenue worldwide 2024
Description
Source and methodology information
Source(s) MarketsandMarkets Forecasts suggest that revenues from the call center AI market will grow from around 800
million U.S. dollars in 2019 to around 2.8 billion by 2024. Call center AI is generally used to
Conducted by MarketsandMarkets offer customer support services without the need for a team of live customer support
professionals. The forecast growth in the market reflects growing familiarity with AI-based
Survey period 2019
customer support features such as chatbots among consumers around the world.
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by MarketsandMarkets
Publication date June 2019
Original source marketsandmarkets.com
Website URL visit the website
Notes: n.a.

© Indosat Ooredoo Hutchison 2022 - www.ioh.co.id 8