Professional Documents
Culture Documents
Manageme 2 x+
1
3 x + 2x
nt control
Assignment 2
BE F OR E W E
S TAR T
Team’s member
• Phạm Kỳ Duyên
• Phạm Minh Hà
• Đỗ Quỳnh Phương
• Trần Quỳnh Anh
• Nguyễn Phúc Bằng An
PART 1
Spring Ltd. is a textile company that produces T-shirts, and aims at maximizing profit. Its strategy is to produce T-shirts
with reasonable prices for medium- and low income customers who currently account for a very large market share.
Spring Ltd. follows mass production therefore.
In June 2021, the budget and performance of Spring are as follows:
Budget Actual performance
Sales
Selling price VND 400,000/T-shirt VND 390,000/T-shirt
Sales volume 4,000 T-shirts 3,400 T-shirts
Fixed overheads VND150 million VND145 million
Variable costs
Raw materials costs 4,000 T-shirts* (1.6m of fabric/T-shirt)* 4,200 T-shirts* (2m of fabric/T-
(VND50,000/m) shirt)*
(VND46,000/m)
Direct labour costs 4,000 T-shirts* (0.5hours/T-shirt)* 4,200 T-shirts*(0.6hours/T-shirt)*
(VND120,000/hour) (VND110,000/hour)
Variable overheads VND 180 million VND210 million
PART 1
Required:
i) Calculate the profit variance for Spring in June 2021
ii) Break down the profit variance calculated into different related
variances
iii) If Spring specifies 10% of budget is a threshold for adverse
(unfavorable) variance, specify which variances should be
analysed? Provide some possible reasons for such variances
Question #
1
a) Calculate the profit variance for Spring in June 2021
Profit variance = Actual profit – Budget profit
Customer
perspective - Increase market share - Contract rate
- Domestic and export market share
- New products - Increase customers - Customer’s satisfaction level about
satisfaction quality of products
- Responsive supply - Customer satisfaction level about
reasonable price
-Preferred supplier - Customer satisfaction level about
attitude of sellers when buying products
-Customer - Customer satisfaction level about
partnership consulting
- Increase customer’s loyalty after-sale services (exchange; return…)
- Number of repeated customers with a
purchase
3. INTERNAL
PERSPECTIVE
- Target: improve internal processes and decision making.
→ The basic question is: What processes must we excel at to achieve our
financial and customer objectives?
Goals Objectives Measures
Internal
perspective - Input cost control - Purchase price of raw materials,
machinery and equipment,…
- Manufaturing - Material usage
excellence - Labor cost
- Improve the production process - Labour productivity growth rate
- Design - Production capacity ratio
productivity - Rate of product returned
- Rate of broken product
- Time to market - Cost of repair
- Increase the variety of products and - Rate of revenue from new
services products
- Sales stage control - Inventory ratio
- Bad debt ratio
- Efficiently production planning - Complete orders on time
- Cost difference from original
estimate .
4. INNOVATION AND
LEARNING PERSPECTIVE
- Considers the business’s capacity to maintain its competitive position through
the acquisition of new skills and the development of new products.
→ The basic question is: Can we continue to improve and create future value?
4. INNOVATION AND
LEARNING PERSPECTIVE
Goals Objectives Measures
Innovation and
learning - Increase the skills of - The ability to make items per
perspective workers hour
- Manufaturing
learning - Focus on the existing - Percentage of existing products
product
- Product focus
- Number of technology machines
- Time to market - Decrease process time to applied to produce 1 item
maturity
3. Recommendations
● The company needs to train the balanced scorecard implementation team and
key staff. Then, the balanced scorecard implementation team will re-train each
individual in the company.
● Company leaders need to review, adjust, supplement and perfect the balanced
scorecard measurement system every year. The balanced scorecard team is
responsible for guiding and reviewing the balanced scorecard development and
implementation process.
● Managers need to convey to all employees a clear understanding of what
daily work brings to the goals and strategies of the business. In this way, new
employees have actions and jobs in the right direction with the company's
strategy and goals, then use the balanced scorecard to measure the effective
implementation of the new goals and strategies.
Thank You!