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To our presentation
Presentation Topic: 💠HOTEL RESTORA💠
Business Name: RAJMOHOL HOTEL RESTORA.
Submission date: 18.12.2023
Submitted To, Submitted By,
1. Syed Mursalin
Dr. Mohammad Ali ID: 23-53126-3
Assistant Professor, Management 2. IFAT Jahan Diba
American International University- ID: 23-53139-3
Bangladesh 3. Kazi Al Monjur Rafi
ID: 23-53116-3
4. Asifur Rahman Sifat
ID: 23-53143-3
5. Mohammudul Hossain
ID: 23-53133-3
  Table of contents

Factors of production
01 Introduction 04

02 Information about the Restora 05 Financial Function

03 Goods and Services Provided 06 Form of business ownership

  Table of contents

Marketing mix strategies with Digitalization and data

07 "4P" Analysis 10 Management

Accounting Function &

08 Management and HRM 11 Overall Findings

Operation and supply chain

09 Management Recommendations
12 and conclusion
  Introduction:
 "Rajmahal Hotel Restora" is located in Maijdee-court, Noakhali, beside of
Noakhali zilla School.
 This hotel is a prominent establishment in the hospitality industry, offering a range
of goods and services to its patrons.

 For example:
They provide and offering Customers the every day
in the morning different types of breakfast items.
And Everyday at noon they organize many
kinds of lunch dishes for their local customer.
And afternoon they make some different food
for evening, And finally they also keep prepare to
provide their dinner items to the customers at night.
  Introduction
 About "30 workers" are working in the hotel
every day.
 Even though, "Hotel Rajmahal" have
a bakery Section.
 They also made different kinds of sweets
for it’s local customers.
 Basically, they are most popular for their
services in the area of state.
  1. Information about the Restora

Slogan: "গুনগত মান নিশ্চিতে আমাদেরই আস্থা“

Founders Name: Md. Azim.
HOTE-Line Number: 01318988557,
01785667569
Establishment Year : 20-Dec-2016
  Information about the Restora

 Shop Size: 3000 sq.ft

  Information about the Restora
 Trade License:
  Information about the Restora

 Tax and Vat Document :

  2. Goods and Services Provided
 Describe the goods & services:

"RAJMOHOL Hotel RESTORA" Provides accommodation services with dining

options event hosting ,And the goods include room amenities only for women, while
services cover housekeeping, catering, and event management.

3. Form of business ownership:

 Basically "Rajmahal Restora" is a sole proprietorship Business.(Required
documents for this form solo business registration and tax identification.)
  4. Factors of production:

 This business maintains factor of production

through efficient procurement of skilled staff
quality raw materials for its kitchen and
investments in modern amenities and
infrastructure.
  5. Financial Function:

 Capital requirements: "Rajmahal Hotel

Restora" requires capital for property
maintenance, stuff salaries, and continuous
improvements and try to grow their business
within the similar competitive zone, in their
area.
  Financial Function
 Sources of funds:

Their funding sources are from revenue, loans, and owners investment (equity
capital), personal savings and assets.

 Limitations Faced in obtaining funds:

They faced challenges in obtaining funds may include economic downturns affecting
the hospitality industry.
  6. Marketing mix strategies with "4P" Analysis

 1. PRODUCT:

“Rajmahal Hotel Restora" were decorated with

comfortable accommodation's, diverse dining
options .They also maintain the Unique Value
Proposition to product on Service unique, for
highlight the benefits that set it apart from other
competitors in their area.
They also Emphasize the quality of their
product in the target market.
  Marketing mix strategies with "4P" Analysis

2. PRICE:

 They maintain the competitive pricing with

occasional promotions. And also consider their costs,
but also factor in perceived value.

- Discounts and Bundles:

 On the other hand they strategically use discounts and

bundle offers to attract customers and encourage
repeat business.
  Marketing mix strategies with "4P" Analysis

3. PLACE :

 The Geographic Targeting: They Identify and

focus on specific geographic areas where the
target market was concentrated.

 That's why they were stablished their business

in the middle of town.
  Marketing mix strategies with "4P" Analysis

4. PROMOTION:
When they were built the hotel, they utilizes social media, Networking, Digital
Marketing for Advertising and also word of Mouth.
  7. Management and HRM:

 Number of Employees:

There are almost 30 employee (workers)

works everyday in "Rajmahal Hotel Restora".

 Levels of Management:

The structure is "Hierarchical structure , with

Top line management (Higher level), Mid line
management and 3rdly First line management
( Lower management).That's how they
maintain a good discipline.
  Management and HRM

For example:

1. Level of management:

 In top line management level , there are basically 2 person, one is the Owner " Mr.
Azim" and another one is General manager (Accounts) who are basically through
and maintains the give follow every business strategic idea of on to the middle line
management to maintain the hotel properly.
  Management and HRM
M Mid-line management:

 There are 3 managerial employ works in physically in

the field everyday.
 One of them work in account section to collect the bill/
payment from customers , when he received the bill
from customers, he record it in their receiving tally
khata , on beside when ta raw materials also came to
the hotel , he also record this purchases bill in this
record book as per as daily.
 Finally end of the month they also count their all bills ,
to know for profit or losses. And another One also
fixed this billing system with token to provide the
customer and another one working physically to
maintain and observing.
  Management and HRM

 First line/ Lower line management :

 In the first line management, there are working 16 of 18

waiter( hotel boys) work in the field to serve and supply the
food to the customer. On behind, there works 6 workers in
the kitchen and 3 workers are there for cleaning every time.
Skills required:

A good way of hospitality by which customer can

be satisfied, culinary expertise and good behavior
skills to serve the customers
  Management and HRM
 Recruitment and selection:
Rajmahal Restora manage Advertising position and Conduct
some interviews to select staff. Also they prefer well beloved
staff. they also look for the qualifications.

 Training provided:
The Restora provide training for their staff in the hotel. So that
they can improve their service skill.

 Compensation Retails:
The "Rajmahal Restora" provide Competitive salaries & also 3
times food facility and also provide some benefits for all the
workers of the hotel.
  8. Operation and supply chain Management

 Sourcing of product/Raw Materials:

They arrange local Suppliers for fresh produce and quality of
materials from Noakhali, supermarket. On beside their Bakery
and sweets products items are comes from their own Factory.

 Overall Operations Overview:

The Restora have efficient Room for customers, where was
basically a big common dining space and also have two small
corner space for women customer .They have effective kitchen
management for cooking food and they maintain a good quality
and fresh served food, they also have a good welcoming
process for the guest.
  9. Digitalization and Data Management:

 Utilizes digital systems for reservations, they prefer

customers feedback and internal community

 Bill management :

The Rajmahal Restora prefer tally book for Billing with

hand to hand cash transfer system with billing rate token ,
also they have Automated billing system for accuracy.

 Customer database:

The Hotel manager maintain a secure and organized database

as well as a customer book for the information of guest as per
as daily.
  10. Accounting Function

 Over new of Accounting practices:

 Hotel Restora employs a robust accounting system

for the budget and financial report they recorded in
their accounts book.
 Even they maintain the box compliance.
  11. Over all Findings
 "The "Rajmahal Hotel Restora" demonstrates an effective management a good
financial practice and they have strong presence in the market for their services.

 The structure maintains a positive image through Strategic marketing and they
prefer customer satisfaction.
  12. Recommendations and conclusion:

 I would recommend it to every age and every kind of people so that

they can taste the good quality food .

 Hope so They will be satisfied by the services of the hotel management

because of their prominent skilled services and clean environment
 Resources
1. Self Investigation .
 Thank you
Any Question?

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