SYST-3002

BUSINESS INFORMATION
SYSTEMS
Final Exam Review
 Exam Blueprint
Question Type Value

True/False (10 Questions at 1.5 marks each) 15

Multiple Choice (10 Questions at 2 marks each) 20

Definitions (Choice of 4 Definitions at 5 marks each) 20

Short Answer (2 Questions at 5 Marks each) 10

Case Study (1 Question at 10 marks) 10

TOTAL 75
 Key Concepts
 E-commerce /M-Commerce (What? Why?)
 Decision Support Systems (What? How?)
 Knowledge (What? Type?)
 Problem Solving (How?)
 Artificial Intelligence (What? Types)
 Computer Waste
 Computer Crime (Types, Prevention, Key Players)
 Outsourcing / On Demand Computing
 Telecommunications (What is it? How?)
 Networking Risks/Controls
 Telecommunications Hardware
 Key Terms
There are several key definitions included in
Chapters 4 – 7, 9. A condensed list for your
reference is as follows:
• Scheduled reports, Demand reports, Exception reports, drill down
reports
• Highly Structured , Semistructured, and unstructured problems
• Programmed decisions vs. Nonprogrammed decisions
• Computer Crime
• Social Engineering
• Stakeholders
• Expert System
• Outsourcing
• Stages of Decision-Making/Problem Solving (Including problem-
solving approaches)
• Decision Support Systems
 Case Study
You’ll be asked to read an article and comment on
the details using theory from the chapter base of
the exam.
 Do you know the purpose of each chapter?
 (e.g. When and why is Decision Support System
Used?)