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FUNCTIONAL REQUIREMENT

SPECIFICATION

1
ASSETS, TOOLKITS AND SERVICES FOR A MULTI-USER, SINGLE
INTEGRATED END-END PLATFORM
Currency Supply Chain Control Tower

Equip supply chain to address volatility, complexity, and uncertainty through an integrated framework of real time visibility, analytics, and
continuously improving process execution

Operations
‘Last Mile’
Planning Provider Distribution and Logistics
Supply/Demand Liquidity Management

• Utilize data to assess CICO behavior and


• Accurately forecast demand and supply outlook traffic over time and ultimately avoid cash • Analytics drive interactive dashboard that
• Real time visibility of liquidity across
across the value chain outs while reducing excess cash inventory provides actionable insight based on real time
• Multi echelon dashboards that provides CICO locations
• Full supply chain visibility in real time across value chain visibility of value chain
visibility across supply chain in real time • Analytics based on requests trends predict
• Multi level planning across supply chain consider • Minimize risk • Cash In Transit tracked in real time to provide
Intelligent CICO rates for each location • Analytics delivers intelligence about behaviors visibility of movements
• Predictive forecast of requests influence
route planning and minimize overlaps
requirements and match holdings to avoid
cash outs and minimize excess cash
• Advanced analytics standardize inputs from and drive decision making about CICO • Predictive learning adapts to activity and
inventory
multiple sources inter enterprise and shape network trends to trigger fulfilment requests
planning process • Transparent accuracy of cost of cash
operations across the supply chain

• A single data port for collecting transaction • Capability that provides current cash
trends and analysis availability in different denominations • Track & Trace – Study futuristic Trend
• Logistics and route planning to ensure
• E2E strategic view drive planning based on • Template, tools, data collection are • Realtime E2E ecosystem cash availability patterns so as to deliver to customers needs
Integrated trends and forecasts across value chain standardized from a single database dashboard; aggregates cash availability based
efficient cash movement to desired
locations
with ease
• Ability to submit data to a single database and on demand shifts and adjusts availability
be able to provide data in an integrated manner across the value chain

• Fulfillment of locational cash needs in terms


• Proactive planning of demand to match • Based on analytical data collected,
of denominations and quality of notes • Secure and rapid movement of cash from
consumers needs • Historical Data collection tool to predict and strategically adjusting to the cash needs per
Intuitive • Forecast cash needs that incorporates anomalies
• Ability to adapt and respond to unexpected
cash requests at a cost
map cash needs
the nearest location across the cash value
chain
location
that may occur

• Customer-facing cash request capability


• Reduced cash risk exposure across the value • Reliable contact persons at the different CICO • Provides specific cash denominations based • Cash In-Transit monitoring to make sure
chain by adjusting to changes in the economy locations on customer requests and current cash cash gets to CICO locations • Delivery of good quality notes in the right
Innovative • A flexible integrated system that can adapt to
changes and customers circumstances, which will
• Learning cash trends and adapting to meet
customers needs and deliver a fun filled •
availability
Accurate Machine Learning algorithm to
• Geographical cash distribution planning to
reduce cash carrying cost
denominations and value across CICO
locations
increase fulfilment and reduce cost experience adjust cash availability based on customer
cash request
ASSETS, TOOLKITS AND SERVICES FOR A MULTI-USER, SINGLE
INTEGRATED END-END PLATFORM
Real Time Visibility & Data Integration

Analytics cell to enable real-time access to information from across the end-to-end supply chain – e.g., demand, capacity (producer, agent, CICO
last mile estate, vaults, in transit, distribution), orders, liquidity, and movements .
Operations
‘Last Mile’
Planning Provider Distribution and Logistics
Supply/Demand Liquidity Management

• User Friendly platforms across the cash value • Up to Speed Cash Cycle view
• Analytical tool to enable real time access to chain to enable an interactive relay of • Visual representation of demand/supply • Secure fast movement of cash from
showing real time cash status (value
Intelligent •
information across the cash value chain
Better decision making based on analytical data •
information and data integration
Track cash trends, contact persons by location,
forecast matched against the availability
across the value chain
nearest location in order to ensure
reduction in distribution labor cost
and denominations)
cash requests across the CICO ecosystem • Ability to predict cash needs

• Data Visualization of relevant information across • Risk Management & Availability


• E2E real time flow of information to the right • Seamless cash movement from start to finish • Cash movement approved by Forecasting by knowing cost of cash
the CICO supply chain
players across the supply chain across the cash value chain
Integrated • Discover cash insights, trends and opportunities
that can be inter integrated across different
• Visual representation of the holistic view of all • Ability to track from request to fulfilment in
location and integrated to banks and
CICO providers
by location and the real time cash
status in terms of value and
supply chain activities real time
enterprises denominations

• Artificial intelligence to help drive optimal and


• Ability to meet changing customers needs by
efficient visual representation of decisions across • Operational flexibility by incorporating an API • Optimal route to location at anytime • Reduced Excessive Ordering and
collating reoccurring issues and integrating
the cash ecosystem catalog to allow developers to easily access
Intuitive • Flexible portals, Apps and database to easily and leverage on data & analytics gotten from

solutions into the cash ecosystem
Able to meet unexpected requests at a fee
meeting changing customer demands
and at a reduced cost
Rush Orders by predicting cash needs
through past trends
integrate information across the different players insights and trends
in the cash value chain

• Interactive dashboards to enable CICO providers • Real time demand/supply updates at each • Improved Logistics Efficiency by
• Machine learning to be able to gather data • Transparent accuracy of cost of cash
and customers have an insightful and real time stage of the cash cycle
from customers, change the algorithms and providing an avenue to follow the
Innovative view of supply and demand in the CICO
economy
deliver desired outcomes
• Customer driven to meet cash demand in
terms of quality of notes and denominations route journey from CiCO providers
operations across the supply chain
to agents/ATMs
ASSETS, TOOLKITS AND SERVICES FOR A MULTI-USER, SINGLE
INTEGRATED END-END PLATFORM
Order and Fulfilment

Multichannel market place for currency product or service information and fulfilment of requests for in cash transactions

Operations
‘Last Mile’
Planning Provider Distribution and Logistics
Supply/Demand Liquidity Management

• Ability to address customers complex


needs in a short time and efficiently to • Analytics based on high demand
• Proactive planning of demand for customers • Optimal route planning and tracking
• Receive and process cash requests to meet promise dates trends and predict requirements to
Intelligent to ensure shorter cash order processing
Window
accurately meet promise dates • Knowing the cash demands by location
to give up to speed updates at every
stage of the cash cycle process
minimize cash outs at any of the
and denominations and the cash depletion locations
rate by denomination and location
• Dashboards showing visual representation
of cash trends to know when orders are
• Tracking orders for fraud detection and highest and how best to meet demand for • Logistics planning to ensure cash • Smooth delivery of cash requests from
• Seamless journey from order to fulfilment to
Integrated limit the risks associated with cash exposure
prevention, ensuring E2E order fulfilment
across value chain
each locations and in the right
denominations
movement is approved and
acknowledged by location
the CICO providers to agents/nearest
locations
• Cash forecasting tools to predict cash
demands by location

• Inter-Enterprise demand sensing to ensure • Optimal route to location at any time • Accommodating urgent cash needs
• Flexible cash planning processes to minimize/ • Flexible in meeting changing customers
Intuitive avoid cash out incidences cash demands and control costs
sufficient Cash is in the cycle to match
customers needs
and the ability to respond to urgent
cash orders at a cost
and knowing real time cash status in
terms of value and denominations

• Cash locational strategy to predict


cash needs per location and at the
• Connected Execution Systems to track • Advanced system that relies on the speed • Frequent customers orders saved on a • Cash In-Transit monitoring to make
same time knowing the cash depletion
Innovative revenues and commissions, forecast cash
demands and meet cash needs with ease
of decision making and continuous
monitoring
database, to enable fulfillment seamlessly
and with ease
sure cash gets to CICO locations
rate of each location to reduce cash
risk exposure and the cost of cash per
location
ASSETS, TOOLKITS AND SERVICES FOR A MULTI-USER, SINGLE
INTEGRATED END-END PLATFORM
Advanced Data Analytics & Decision

Advanced analytics methods such as statistical analysis, segmentation, predictive modeling, optimization techniques, root cause analytics,
simulations & what-If scenarios that deliver actionable insights, alignment, and responsiveness
Operations
‘Last Mile’
Planning Provider Distribution and Logistics
Supply/Demand Liquidity Management

• Analytics delivers intelligence about


behaviors and drive decision making about
• Analytical insights on cash demands, supply CICO network • Analytics drive interactive dashboard that • Predictive forecast of requests influence
• Analytics based on requests trends predict
route planning and minimize overlaps
and order fulfillment by location in terms of • Utilize data to assess CICO behavior and provides actionable insight based on real requirements and match holdings to avoid
Intelligent quality of notes and denominations traffic over time and ultimately avoid cash time visibility of the cash value chain
in the cash ecosystem to ensure secure
movement of cash
cash outs and minimize excess cash
outs while reducing excess cash inventory inventory
across value chain
• Minimize risk with the help of simulations
• Inter-enterprise collaborative planning and
• Statistical analysis of the cash demand by • Realtime E2E ecosystem cash availability • Transport network optimization to
decision making with the help of statistical • Seamless collaboration along the value
location (quality, denominations) along the dashboard; aggregates cash availability ensure efficient cash movement to
Integrated cash supply chain to ensure proactive
analysis that delivers actionable insights
and gives room for alignment and
based on demand/supply shifts and adjusts desired locations
chain, studying trend patterns so as to
deliver to customers needs with ease
planning of demand from customers availability across the value chain
responsiveness across the value chain

• Simulations and What-If scenarios in • Predictive modelling helps CICO providers • Assess failure patterns and derive root
• Predictive modelling enabling fulfillment • Based on analytical data collected,
forecasting cash demands to carter for to be responsive and adapt to changing causes of cash delivery failures and how
Intuitive unforeseen situations (anomaly triggers)
of locational cash needs in terms of
denominations and quality of notes
customers needs and control the cost of it can be mitigated
strategically adjusting to the cash needs per
location
cash

• Right amount supplied to meet demand (no


• Root cause analytics in tracking high cash • Optimization techniques by learning cash excess or shortage) • Cash In-Transit monitoring to make
• Delivery of good quality notes in the right
outs, high depletion rates, high cost of cash trends through simulations and adapting to • Accurate Machine Learning algorithm to sure cash gets to CICO locations and
Innovative and give solutions on how they can be meet customers needs and reduce cash wait adjust cash availability based on customer acknowledged by the cash agents
denominations and value across CICO
locations
mitigated time cash request
ASSETS, TOOLKITS AND SERVICES FOR A MULTI-USER, SINGLE
INTEGRATED END-END PLATFORM
Forecasting & Demand Planning Analytics

Capability to enable the right forecast strategy, forecast levels and horizons, and forecast algorithms, Hierarchy, Segmentation, and Clusters
Analysis, Trending and Forecast Analytics
Operations
‘Last Mile’
Planning Provider Distribution and Logistics
Supply/Demand Liquidity Management

• Full supply chain visibility in real time • Real time visibility of liquidity across
• Accurately forecast demand and supply outlook
• Transparent accuracy of cost of cash CICO locations
across the value chain • Machine learning that can adjust to customers • Predictive forecast of requests influence
• Analytics based on requests trends predict
Intelligent •

Full supply chain visibility in real time
Multi level planning across supply chain consider
demands and supply of cash by changing the
forecast algorithms to meet customers needs
operations across the supply chain
• Predictive learning adapts to activity and
route planning and minimize overlaps
requirements and match holdings to avoid
cash outs and minimize excess cash
CICO rates for each location trends to trigger fulfilment requests inventory
• Capability that provides current cash
• Continuous monitoring of forecast models to availability in different denominations • Variation analysis of data to identify
• Track & Trace – Study futuristic Trend
• E2E strategic view drives planning based on adjust for changes in demand patterns and cash • Realtime E2E ecosystem cash availability right forecast hierarchy and how they
Integrated trends and forecasts across value chain lifecycles dashboard; aggregates cash availability can be managed
patterns so as to deliver to customers needs
with ease
based on demand shifts and adjusts
availability across the value chain

• Proactive planning of demand to match • Fulfillment of locational cash needs in terms • A data driven, insight powered supply • Secure and rapid movement of cash • Based on analytical data collected,
consumers needs of denominations and quality of notes
Intuitive • Forecast cash needs that incorporates anomalies • Ability to adapt and respond to unexpected
chain network to adapt and respond to
different customer needs
from the nearest location across the
cash value chain
strategically adjusting to the cash needs per
location
that may occur cash requests at a cost

• Reduced cash risk exposure across the value


chain by adjusting to changes in the • Accurate Machine Learning algorithm to
• Learning cash trends and adapting to meet • Geographical cash distribution planning • Delivery of good quality notes in the right
supply/demand economy adjust cash availability based on customer
Innovative • A flexible integrated system that can adapt to
customers needs and deliver a fun filled
experience cash request
to reduce cash carrying cost denominations and value across CICO
locations
changes and customers circumstances, which will
increase fulfilment and reduce cash cost

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