Professional Documents
Culture Documents
BUSINESS
BUSINESS
MANAGEMENT
Introduction
Intended learning outcomes
Explain what an organization is
Classify organizations using various
parameters
Categorize the activities in organizations
Classify managers
Explain the functions, roles and skills of
management
What is an Organization
A deliberate arrangement of people brought
together to accomplish some specific purpose
(Robbins and Coutler, 2012)
It is a kind of cooperation among individuals
that is meaningful and purposeful(Chester
Banard) who believed organizations should
be both effective (meeting org goals timely)
and efficient (the degree to which the org
satisfy the motives of its employees).
Key descriptors of Organizations
Purposeful cooperation i.e deliberately
created to achieve certain goals
Social structure i.e organizations are
composed of people
Constructed and reconstructed i.e
organizations are artificial beings that are
dynamic
Importance of organizations
Research or discovery function
◦ Discovery of new ideas, technologies, inventions, e.t.c
Socialization function
◦ Intellectual, societal, physical, moral development
Rehabilitation or re-socialization function
◦ Keep offenders of justices or the mentally confused
Production and distribution function
Service provision function
Protection of personal and financial security function
Preservation of culture
Communication function
Recreation function
Classification of organizations
1. In terms of ownership
◦ Private, public, state controlled and NGO
2. In terms of size
◦ Micro, small, medium and large
◦ Micro (1-4), Small (5-20), Medium (21-99)
◦ Large (100+) people.
3. In terms of scope or geographical coverage
◦ Local, national, regional, multinational
4. Functional areas of activity
◦ Commercial, manufacturing, engineering, agriculture
5. Motive
◦ Profit oriented or non profit oriented
Broad categorization of Activities
Technical activities
◦ Deal with the core business of the organization
◦ Represent the main existence of the firm
Support activities
◦ There to facilitate or enhance the delivery of
the core activities
Activities in Organizations
Technical or production activities
◦ Core activities for which the business exists
Financial activities
◦ Deal with search and optimum use of capital
Accounting activities
◦ Deal with calculations of items, budgets, and reporting on usage of
resources
Commercial activities
◦ Associated with buying and selling
Security activities
◦ Deal with protection of property and people in the organization
Managerial activities
◦ Involve planning, organizing, staffing, directing , controlling and
coordinating activities
Resources in Organizations
Human resources
Financial resources
Machinery and equipment
Information
Time
Managerial Vs Non Managerial
Employees
Managerial Non-Managerial
Direct and oversee the work of others Work directly on the task and have no
responsibility of overseeing work of
others
Classification of managers
Top managers
◦ At or near the top of the organization
◦ Responsible for making decisions about the
direction of the organization and establishing
policies and philosophies that affect other
members
◦ Typically have positions such as president,
vice president, chancellor, managing director,
chief executive officer, chief operations officer
Classification of managers
Middle Managers
◦ Found between the lowest level and the top
level
◦ They manage other managers and at times
some non managerial employees
◦ Typically responsible for translating the goals
set by the top managers into specific details
that lower level managers will see get done
◦ Have titles such as department head, project
leader, unit chief, district or division manager
Classification of managers
First-line managers
◦ Responsible for directing the day-to-day
activities of non-managerial employees.
◦ Often called supervisors, team leaders, shift
managers or unit coordinators
Classification of Managers
What is management
The process of getting things done
effectively and efficiently with and
through people
◦ Process refers to a set of ongoing and
interrelated activities
◦ Efficiency refers to performing tasks correctly
and maximizing output from limited inputs
◦ Effectiveness refers to doing the right things
and completing tasks to achieve organizational
goals
Four Management Functions
planning
Controlling
Organizing
Achieving the
firm’s intended
purpose
Leading
Four Management Functions
Planning
◦ Setting goals, establishing strategy and developing sub-
plans to coordinate activities
Organizing
◦ Determining what needs to be done, how it will be done
and who is to do it
Leading
◦ Directing and coordinating the work activities of the
workforce
Controlling
◦ Monitoring activities to ensure achievement of planned
goals
Management Roles
Interpersonal roles
◦ Involving employees as well as outsiders
◦ Include Figure head, leader and liaison
Informative roles
◦ Involve collecting, receiving and disseminating
information
◦ Include monitor, disseminator and spokesperson
Decisional roles
◦ Involves choosing among alternatives
◦ Include entrepreneur, disturbance handler, resource
allocator and negotiator
Skills Needed By Managers
Conceptual skills
◦ Used in analysis and diagnosis of complex situations
Interpersonal skills
◦ Used in relating well with others, whether individuals or
groups
◦ Needed to communicate, motivate, mentor and delegate
Technical skills
◦ job specific knowledge and techniques needed to perform
tasks
Political skills
◦ To build a power base and establishing the right
connections
Summary
Discussed the definition of an organization
Importance of organizations
Classification of organizations
Activities in organizations
Resources in organizations
Classification of managers
Defined managerment
Functions of management
Management roles
Management skills