Key Functions of

Business Operations
Student, BA-101
Grantham University
 Business Operations
When you first think of business operations, you
might think of the simple items or task that are
completed on a day to day basis by the
employees of the company. While these items
are general business operations, there is a bigger
picture and understanding the key functions to
that are critical to the stability and profitability
of the business.
Six Key Functions of Business
Operations
Operations Management
This function deals with
the design and
management of products,
processes, services and
supply chains.
Operations management
guides the overall
direction of the company
goals.
 Office
Management
Office management
assures that the
employees have the
proper tools to
accomplish the
responsibilities that
they are assigned.
 Legal Management

Legal management handles important items like

contracts, licenses, warranty documents, etc. For many
small businesses, this might be contracted out to a third
party.
Financial Management
This division is
responsible for
monetary decisions
made by the
organization. It serves
as decision support and
assist in analyzing in
financial impact of
business activity.
Marketing
Marketing is responsible
for assuring the
customers know and are
informed about the
products or services you
have to offer. This can be
many different forms of
advertising such as TV,
radio, magazine, etc.
 Production
Production management
handles the process of
incoming materials, to the
production process, what’s
going out the door, and the
feedback from the
customer. This helps them
make the necessary
adjustments to fit the
customers needs.