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L 4 - Jobs and The Design of Work
L 4 - Jobs and The Design of Work
Work
Lecture 4
The best designed jobs are the ones which have carefully blended the right proportion
of differentiation and integration
Too much integration creates centralized decision making and kills innovation
•The German Approach – shaped by unique educational system, cultural values and
economic system; highly organized and highly unionized; discipline and efficiency;
belief in hierarchy and authority; moved from technocentric to anthropocentric
• Giving workers opportunity to control aspects of • Provide timely and complete information
work and workplace • Clear and unambiguous work assignments
• Designing machines and tasks with optimal response • Improving communications
time • Increasing employee access to information sources
• Implement performance monitoring systems for
feedback
•Alternative work patterns – job sharing, four day workweeks, flexi time
•Skill Development