Chapter 1

Introduction to Project
Management
Text book: Information Technology Project Management 8th edition
Dr. Deema ALShoaibi
Introduction
• Project management is an interesting topic to many people ane organizations.
• New technologies have become a significant factor in many businesses
• Computer hardware, software, networks, and the use of interdisciplinary and global work
teams have radically changed the work environment.
• Interesting facts:
• The unemployment rate for IT professionals is generally half the rate of the overall labor market in the
United States.
• The salary of employees holding project management certificate is 20% higher than other employees.

• IT projects became more complex and important in all fields.

• To ensure providing successful IT projects, there is a need for modern project management
techniques.
Introduction
• Project management skills benefits for individuals:
• Helps individuals remine competitive in the workplace.
• Become good project team members and project managers.
• Help them in their everyday lives

• Advantages of project management techniques:

• Better control of financial, physical, and human resources
• Improved customer relations
• Shorter development times
• Lower costs and improved productivity
• Higher quality and increased reliability
• Higher profit margins
• Better internal coordination
• Positive impact on meeting strategic goals
• Higher worker morale
What Is a Project?
• Project : a temporary endeavor undertaken to create a unique product, service, or result.
• Operations: is work done in organizations to sustain the business.
• Projects are different from operations in that they end when their objectives have been reached or the project
has been terminated.

• Examples of projects :
• Absher
• A company develops a new system to increase sales force productivity and customer relationship
management that will work on various laptops, smart-phones, and tablets.
• A television network implements a system to allow viewers to vote for contestants and provide other
feedback on programs via social media sites.
What Is Project Management?
• Project management: the application of knowledge, skills, tools, and techniques to project activities to
meet project requirements.
• Project management strive to meet:
• Scope
• Time
• Cost.
• Quality goals of the projects.
• Client expectations.
Project Stakeholders
• stakeholders: people involved in or affected by project activities, and include
the project sponsor, project team, support staff, customers, users, suppliers, and
even opponents of the project.
• Involving all stakeholders during the project development because they often have
very different needs and expectations.
Project Stakeholders
Discussion:
Please provide an example of an IT
project and list the stakeholders.
Do you think there is a conflict needs
between the listed stakeholders?
Project Management Knowledge Areas
• Project management knowledge areas: describe the key competencies that
project managers must develop.
1. Project scope management involves defining and managing all the work required to complete the project
successfully.
2. Project time management includes estimating how long it will take to complete the work, developing an
acceptable project schedule, and ensuring timely completion of the project.
3. Project cost management consists of preparing and managing the budget for the project.
4. Project quality management ensures that the project will satisfy the stated or implied needs for which it was
undertaken.
5. Project human resource management is concerned with making effective use of the people involved with the
project.
Project Management Knowledge Areas
• Project management knowledge areas: describe the key competencies that
project managers must develop.
6. Project communications management involves generating, collecting, disseminating, and storing project
information.
7. Project risk management includes identifying, analyzing, and responding to risks related to the project.
8. Project procurement management involves acquiring or procuring goods and services for a project from
outside the performing organization.
9. Project stakeholder management includes identifying and analyzing stake- holder needs while managing and
controlling their engagement throughout the life of the project.
10.Project integration management is an overarching function that affects and is affected by all of the other
knowledge areas.
Project Management Tools and Techniques
• Assist project man- agers and their teams in carrying out work in all 10 knowledge areas .
• Examples of tools:
• Gantt charts.
• Project network diagrams.
• Critical path analysis

Project network diagrams

Gantt charts

Critical path analysis

 • Commonly used tools
Project by knowledge area.
Management
Tools and
Techniques
Project Success
• Project management does not guarantee success on all projects.
• Project management is a very broad, often complex discipline.
• What works on one project may not work on another, so it is essential for
project managers to continue to develop their knowledge and skills in
managing projects.
• It is also important to learn from the mistakes and successes of others.
Project Success
• Criteria to measure the success of a project:

The project met scope, time, and cost goals.

The project satisfied the customer/sponsor.

The results of the project met its main objective

Project Success
• Factors help in making the project successful.
Project Manager
• A project manager works closely with all stakeholders. (sponsor, team)
• Experienced project managers help projects succeed.

• Project manager job description: organized, passionate, and goal-oriented

individuals who drive business results by leading projects. They are also
change agents who work well under pressure and enjoy challenging work
environments.
Project manager skills

The Project Management Body of Knowledge

Application area knowledge, standards, and regulations

Project environment knowledge

General management knowledge and skills

Soft skills or human relations skills

Careers for IT Project Managers
Security
Cloud computing
technologies

Business Application
analytics development

Wireless/mobile.
Project Management Certification
• Professional certification is an important factor in recognizing and ensuring quality in
a profession.
• PMI provides certification as a Project Management Professional (PMP)

Group activity:
Visit PMI website and learn more about PMP
https://www.pmi.org/certifications/project-management-pmp
Questions?