ORAL COMMUNICATION

ESSENTIALS

Course Code : Bus 313

Md. Hasan Tawhid
Assistant Professor, Khwaja Yunus Ali
University
 INDEX
 USING YOUR VOICE EFFECTIVELY
IN ORAL COMMUNICATION

 TYPES OF ORAL PRESENTATIONS

 KEYS FOR SUCCESSFULLY

DELIVERING AN EFFECTIVE ORAL
PRESENTATION
 USING YOUR VOICE EFFECTIVELY

• YOU ARE READY TO IMPROVE THE USE OF YOUR VOICE ONCE YOU HAVE
CONTROL OF THE BASIC SOUND-MAKING MECHANISMS. THE IMPORTANT
CHARACTERISTICS OF VOICE QUALITY ARE PITCH, VOLUME, SPEED, TONE,
EMPHASIS, ENUNCIATION, AND PRONUNCIATION. THESE ASPECTS OF USING
YOUR VOICE EFFECTIVELY CAN EACH BE IMPROVED BY USING A TAPE OR VIDEO
RECORDER FOR SELF-ANALYSIS OR BY OBTAINING FEEDBACK FROM A FAMILY
MEMBER, A FRIEND, OR OTHERS.
 USING YOUR VOICE EFFECTIVELY

• PITCH: PITCH REFERS TO THE HIGHNESS OR LOWNESS OF YOUR VOICE. A VOICE

THAT IS TOO HIGH OR TOO LOW MAY BE DISTRACTING TO YOUR LISTENER OR
AUDIENCE.
• VOLUME: A MAJOR ASPECT OF USING YOUR VOICE EFFECTIVELY IS VOLUME—
THE INTENSITY OF SOUND. PROPER VOLUME CONTROL ENABLES YOU TO BE
HEARD APPROPRIATELY BY YOUR LISTENERS. VOLUME CONTROL ALSO ENABLES
YOU TO VARY YOUR EMPHASIS TO ACHIEVE DYNAMIC, FORCEFUL ORAL
COMMUNICATION.
 USING YOUR VOICE EFFECTIVELY

• SPEED: CHANGING THE SPEED OF YOUR ORAL COMMUNICATION PROVIDES

INTEREST AND EMPHASIS. THE MONOTONE (একঘেয়েমি) VOICE WE ALL TRY TO
AVOID USES NOT ONLY THE SAME PITCH AND VOLUME LEVEL BUT ALSO THE
SAME SPEED. THE RATE AT WHICH YOU SPEAK SHOULD BE ADAPTED TO THE
MESSAGE AND THE SIZE OF THE AUDIENCE.
• TONE : TONE IS POSSIBLY YOUR MOST IMPORTANT VOICE QUALITY. TONE IS THE
WAY THE MESSAGE SOUNDS TO A RECEIVER. YOUR TONE CAN CONVEY FEELINGS
SUCH AS CONCERN, IRRITATION, CONFIDENCE, TENTATIVENESS, EXCITEMENT,
CALMNESS, DISRESPECT, COURTESY, AND DETACHMENT.
 USING YOUR VOICE EFFECTIVELY

• EMPHASIS : YOU CAN GIVE EMPHASIS TO YOUR ORAL COMMUNICATION BY VARYING

YOUR PITCH, VOLUME, SPEED, AND TONE. THE FOLLOWING EXERCISE WILL HELP YOU
VARY YOUR EMPHASIS AND GIVE DIFFERENT MEANINGS TO THE SAME WORDS. SAY EACH
OF THE FOLLOWING SENTENCES ALOUD, GIVING EMPHASIS TO THE HIGHLIGHTED WORD:
• YOU CAN IMPROVE YOUR VOICE. (STRESSES WHO)
• YOU CAN IMPROVE YOUR VOICE. (STRESSES ABILITY)
• YOU CAN IMPROVE YOUR VOICE. (STRESSES ACTION)
• YOU CAN IMPROVE YOUR VOICE. (STRESSES OWNERSHIP)
• YOU CAN IMPROVE YOUR VOICE. (STRESSES WHAT)
 USING YOUR VOICE EFFECTIVELY

• ENUNCIATION: ENUNCIATION REFERS TO SAYING ALL THE SOUNDS IN A WORD

CLEARLY. SOUND EACH PART OF A WORD CLEARLY AND ACCURATELY BY
MOVING YOUR TONGUE AND LIPS FULLY.
• PRONUNCIATION: THE WAY IN WHICH YOU JOIN SOUNDS TO SAY A WORD IS
CALLED PRONUNCIATION. YOU CAN MAKE SOUNDS DISTINCTLY (ENUNCIATE
CLEARLY) BUT STILL NOT PRONOUNCE A WORD CORRECTLY.
• ANALYSIS : YOU CAN IMPROVE THE EFFECTIVENESS OF YOUR VOICE BY
ANALYZING ITS QUALITIES AND THE WAY IN WHICH YOU USE IT.
 TYPES OF ORAL PRESENTATIONS

• MANUSCRIPT : A MANUSCRIPT ORAL PRESENTATION IS WRITTEN WORD FOR

WORD AND THEN READ TO THE AUDIENCE. USED FREQUENTLY IN BROADCAST
JOURNALISM, IN HIGH-LEVEL POLITICS, OR IN SITUATIONS WHERE THE
AUDIENCE IS EXTREMELY LARGE, THIS STYLE IS RARE IN BUSINESS
• MEMORIZED : AS THE NAME IMPLIES, A MEMORIZED ORAL PRESENTATION IS ONE
IN WHICH THE SPEAKER HAS MEMORIZED THE CONTENT VERBATIM. THIS STYLE
VIRTUALLY ELIMINATES THE NEED FOR NOTES, BUT THE DELIVERY MAY APPEAR
“CANNED.”
 TYPES OF ORAL PRESENTATIONS

• IMPROMPTU : A PRESENTATION GIVEN WITHOUT THE BENEFIT OF TIME TO

PREPARE IS REFERRED TO AS AN IMPROMPTU ORAL PRESENTATION.

• EXTEMPORANEOUS: AN EXTEMPORANEOUS ORAL PRESENTATION IS PREPARED

AND DELIVERED FROM NOTES OR AN OUTLINE. IT IS A SPONTANEOUS, NATURAL
WAY TO RELATE TO AN AUDIENCE.
 KEYS FOR SUCCESSFULLY DELIVERING AN
EFFECTIVE ORAL PRESENTATION
• START POSITIVELY: WHEN YOU ARE SCHEDULED TO SPEAK IN AN UNFAMILIAR
FACILITY, VISIT IT AT LEAST AN HOUR IN ADVANCE OF YOUR PRESENTATION
• REMAIN CALM: SOME SPEAKERS SUFFER FROM A PHENOMENON KNOWN AS
SPEAKER ANXIETY OR STAGE FRIGHT. IRONICALLY, IT’S NOT THE SPEAKING THAT
CAUSES NERVES, IT IS THE FEAR OF SELF-EMBARRASSMENT.
• USE PRESENTATION AIDS EFFECTIVELY: YOU HAVE CHOSEN AIDS THAT
COMPLEMENT YOUR PRESENTATION AND HAVE DESIGNED THEM SO THAT THE
AUDIENCE CAN READ OR HEAR EVERYTHING IN THEM.
 KEYS FOR SUCCESSFULLY DELIVERING AN
EFFECTIVE ORAL PRESENTATION
• EVALUATE AUDIENCE FEEDBACK: MAINTAIN GOOD EYE CONTACT WITH THE
MEMBERS OF THE AUDIENCE SO THAT YOU CAN RECEIVE FEEDBACK ON HOW
THE PRESENTATION IS PROGRESSING.

• END POSITIVELY : ENDINGS, LIKE BEGINNINGS, ARE IMPORTANT POINTS OF

EMPHASIS. DELIVER THE CLOSING WITH A CLEAR, STRONG VOICE.